Security Gateway Manual
Netgate-6100
PuTTY has issues with line drawing
PuTTY generally handles most cases OK but can have issues with line drawing characters on certain platforms.
These settings seem to work best (tested on Windows):
Window Columns x Rows
=
80x24
Window > Appearance Font
=
Courier New 10pt
or
Consolas 10pt
Window > Translation Remote Character Set
=
Use font encoding
or
UTF-8
Window > Translation Handling of line drawing characters
=
Use font in both ANSI and OEM modes
or
Use Unicode line drawing code points
Window > Colours Indicate bolded text by changing
= The colour
Garbled Serial Output
If the serial output appears to be garbled, binary, or random characters check the following items:
• Ensure the terminal program is configured for the correct speed. (See
• Ensure the terminal program is configured for the proper character encoding, such as
UTF-8
or
Latin-1
, de-
pending on the operating system. (See
Serial Output Stops After the BIOS
If serial output is shown for the BIOS but stops afterward, check the following items:
• Ensure the terminal program is configured for the correct speed for the installed operating system. (See
• Ensure the installed operating system is configured to activate the serial console.
• Ensure the installed operating system is configured for the proper console (e.g.
ttyS1
in Linux). Consult the
various operating install guides on this site for further information.
• If booting from a USB flash drive, ensure that the drive was written correctly and contains a bootable operating
system image.
2.3 Reinstalling pfSense Plus Software
1. Please
to request access to the factory firmware by selecting
Firmware Access
as the
General Problem
and then select
Netgate 6100
for the platform. Make sure to include the serial number in the
ticket to expedite access.
Once the ticket is processed, the latest stable version of the firmware will be attached to the ticket, with a name
such as:
pfSense-plus-memstick-serial-21.05.2-RELEASE-amd64.img.gz
Note:
pfSense
®
Plus is preinstalled on Netgate appliances, which is optimally tuned for our hardware and
contains some features that cannot be found elsewhere, such as the
2. Write the image to a USB memstick. Locating the image and writing it to a USB memstick is covered in detail
under
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