Wireless Reception & Dropout
Troubleshooting Guide
NF20 / NF20MESH
Wireless Reception & Dropout Troubleshooting Guide – NF20 / NF20MESH
FA01369 v. 1.0 August 2021
Wireless problems – Improve Reception
If you are experiencing wireless reception dropouts or disconnections, there are two basic reasons:
Interference from obstacles, location or other electromagnetic devices, or
Poor channel separation
This guide describes the solution to these problems.
Avoid obstacles and interference
Avoid placing your WiFi Gateway near devices that may emit radio “noise,” such as microwave ovens or
“dense” objects that can inhibit wireless communication.
Such devices and objects include:
Refrigerators
Washers and/or dryers
Metal cabinets
Large aquariums
Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that objects such as those listed above
are not blocking the signal’s path (between your devices and the WiFi Gateway).
If you have a cordless phone and the performance of your wireless network continues to be impaired
after considering the above issues:
Try moving cordless phones away from your WiFi Gateway and your wireless-enabled
computers.
