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CAUTION!
The code can only be used once and on one computer.
If several codes are required, you can buy a license through the player's menu in the Buy
section.
8. Troubleshooting
This section helps you to eliminate problems the device may have under normal
operation.
- Cannot take pictures/record video
Check if there is enough free space on the microSD card and if it is not blocked.
- Spontaneous stop at recording
Too many video files are stored. Only use at least class 10 high-speed microSD cards by
proven manufacturers.
- "Wrong file" message appears when trying to view a photo/play a video file
File writing failure due to microSD card file system error.
If you cannot play the selected file on the device, please transfer it to your computer and
try to open it with the player. Then format the memory card.
- Blurred image
Check the lens for dirt and greasy fingerprints. If there is any, wipe the lens with a soft
cloth before use (it is recommended to use special care products for the optics in order
not to damage the surface of the lens).
- Darkened image when taking pictures of the sky or water.
Too much contrast in the scene may affect the exposure. Change the exposure in the
settings menu.
