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P: 419.542.7751 F: 419.5426690 800.782.761 nemcofoodequip.com
Troubleshooting/Error Codes
Flashing
Display
Indication
Cause
Solution
00
No pan or non- induction pan
Place an appropriate pan on the
cooktop target
E1
Over current
Check for abnormal conditions like
water, moisture or broken parts or
cord. Unplug the unit. Plug it back
in. If the error continues, contact
customer service.
E2
Over Voltage
Check to verify that the outlet voltage
is correct and within limits. Unplug
the unit. Plug it back in. If the error
continues, contact customer service.
E3
Under Voltage
Check to verify that the outlet voltage
is correct and within limits. Unplug
the unit. Plug it back in. If the error
continues, contact customer service.
E4
Main Heat Sink Over Temp
Check to verify that the fans are
working. Check to make sure the air
flow is unrestricted.
E5
External Temp. Probe problem
Check to make sure the probe is
properly connected.
E6
Pan is Overheated
Make sure the pan is not empty.
Allow the unit to cool down.
E7
Power Frequency is Unstable
Check the incoming power for
frequency stability. Unplug the unit.
Plug it back in. If the error continues,
contact customer service.
E8
OP Amp Offset Error
Unplug the unit. Plug it back in. If
the error continues, contact customer
service.
E9
Main Coil Overcurrent
Unplug the unit. Plug it back in. If
the error continues, contact customer
service.
