Troubleshooting
en
17
11.1 Malfunctions
Fault
Cause and troubleshooting
The general electrical
operation is impaired.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
The circuit breaker or one of the residual-current circuit breakers has been triggered.
▶
In the fuse box, check whether the circuit breaker or one of the residual-current circuit
breakers has been triggered.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Automatic ignition is
not working.
Food remnants or dirt are located between the ignition plug and the burner.
▶
Clean the space between the ignition plugs and burners.
Burner parts are wet.
▶
Carefully dry the burner parts.
The burner parts are positioned incorrectly.
▶
Correctly position the burner parts.
The appliance is not earthed or has not been connected correctly, or the earth cable is
damaged.
▶
Contact an electrician.
The burner flame is
not uniform.
The burner parts are positioned incorrectly.
▶
Correctly position the burner parts.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The gas does not ap-
pear to be flowing
normally or there is
no gas being pro-
duced at all.
The gas supply has been shut off by the intermediate valves.
▶
Open the intermediate valves.
The gas cylinder is empty.
▶
Replace the gas cylinder.
There is a smell of
gas in the kitchen.
The control knob is open.
▶
Close the control knob.
The gas cylinder has not been connected correctly.
▶
Ensure that the gas cylinder has been connected correctly.
The gas pipe to the appliance is leaking.
1.
Close the main gas tap.
2.
Ventilate the room.
3.
Immediately call an authorised installer, who can inspect the gas system and issue an in-
stallation certificate.
4.
Do not use the appliance until you are sure that gas is not leaking from the installation or
the appliance.
The burner switches
off as soon as you re-
lease the control
knob.
Control knob not pressed down long enough.
1.
Keep the control knob pressed down for a few seconds after ignition.
2.
Press the control knob down firmly.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The power level indic-
ator in the display
continually deviates
from the power level
that was selected us-
ing the control knob.
Incorrect calibration of the electronics.
▶
Carry out the calibration in accordance with the installation instructions.
Automatic ignition is
not working and the
or symbol ap-
pears in the display.
The electronics have overheated.
▶
Switch the burners off or use only the lowest power level until the electronics have
cooled down sufficiently.
