Troubleshooting
en
39
1.
Clean the hob frame with hot soapy water and a soft
cloth.
Wash new sponge cloths thoroughly before use.
2.
Dry with a soft cloth.
14.4 Cleaning the twist knob
Clean the twist knob as necessary.
▶
Wipe the twist knob with lukewarm soapy water.
– Note the information on unsuitable cleaning
– Do not clean the twist knob in the dishwasher.
– Do not immerse the twist knob in rinsing water.
15 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
15.1 Information on display panel
Fault
Cause and troubleshooting
None
There has been a power cut.
1.
Check the household fuse for the appliance.
2.
Check whether there has been a power failure by trying other electrical appli-
ances.
All displays flash
Controls are wet or objects are lying on top.
▶
Dry the controls or remove the object.
Several hotplates have been used over a prolonged period at high power set-
tings. The hotplate has been switched off to protect the electronics.
1.
Wait a while.
2.
Touch any control.
a
When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
Despite being switched off by
, the electronics have become hot again. All
hotplates have therefore been switched off.
1.
Wait a while.
2.
Touch any control.
a
When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
and the heat setting flash al-
ternately. A signal sounds.
Hot pan near the control elements. There is a risk of the electronics overheating.
▶
Remove the pan.
a
The display goes out shortly afterwards.
and audible signal
Hot pan near the control elements. The hotplate has been switched off to pro-
tect the electronics.
1.
Remove the pan.
2.
Touch any control.
a
When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
The hotplate was on for too long and has switched off automatically.
You can switch the hotplate back on again immediately.
and hotplates do not heat up
Demo mode is activated.
1.
Disconnect the appliance from the power supply for 30 seconds by briefly
switching off the circuit breaker in the fuse box.
2.
Touch any control within the next 3 minutes.
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