Troubleshooting 3-3
Table 3-1 Quick Troubleshooting
Problem
Corrective Actions
PC card does not work
Check the PC card driver installation for any IRQ
or I/O address conflict.
Check if the PC card is inserted properly and all
connections are set.
If the PC card is a Type II acrd, install it in the
system’s other PC card slot.
Replace the PC card.
Replace the main board.
NEC VersaGlide doesn’t work
Check if PS/2 mouse driver is properly installed.
Check VersaGlide cable inside the system if it is
inserted properly.
Remove VersaGlide and clean it.
Check the keyboard controller chip for any cold
or loose soldering.
Replace the main board.
Serial device does not work
Check if mouse driver is installed properly.
Check if serial device is connected properly.
Replace serial device.
Check the I/O controller chip on the main board
for any cold or loosed soldering.
Replace the main board.
Parallel device does not work
Check all connections.
Check if external device is turned on.
Test another parallel device.
Check I/O controller chip on the main board for
any cold or loosed soldering.
Replace the main board.