NEC Versa 550 Series, Руководство по обслуживанию

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Section 5
Troubleshooting and Repair
This section focuses on providing you with some information on basic troubleshooting as
well as the BIOS, POST Error codes and messages.
SERVICE INFORMATION
NEC service and information telephone numbers are listed in Table 5-1.
Table Section 5-1 NEC Service and Information Telephone Numbers
Service Call
To order NEC spare parts In the U.S., call 1(800) 632-4525
To order options in the U.S. Local Sales Office
To access the NEC Electronic Bulletin Board
System (BBS) 1(508) 635-4706
To download files - provides software drivers
and the latest ROM BIOS 1(508) 635-4706
NEC Technical Service Center (TSC) In the U.S., call 1-800-632-4525
Listen to the automated attendant and select the appropriate menu to reach one of the
following departments:
Information Center - literature, dealer locations, sales leads, response to ads
NSRC (National Service Response Center) - questions other than products, spare parts or
technical support
Service Contracts
TAC (Technical Assistance Center) - technical support for NASC and NEC sales
representatives only
TSC (Technical Support Center) - technical support for everyone else
FastFacts
TM
- automated service that sends
the latest information about NEC products to
the fax machine 24 hours a day
In the U.S., call 1(800) 366-0476
Outside U.S., 1(708) 860-9550 Ext. 2621
Canadian Inquiries 1(416) 795-3554