5-4 Troubleshooting and Repair
POST Messages
The following is a summary of the PhoenixBIOS startup error messages displayed on the
notebook’s screen. These messages help you to understand some of the notebook’s prob-
lems that may be corrected by entering the CMOS SETUP program and checking the origi-
nal values.
Table Section 5-2 POST Error Messages
Message
Possible Cause
Action
Diskette drive A failure
The drive failed or is
missing.
Check the drive to determine
the problem.
Diskette read failure -
press F1 to retry boot, F2
for SETUP utility
The diskette is either not
formatted or is defective.
Replace the diskette with a
bootable diskette and retry.
Display adapter failed,
using alternate
The primary video adapter
failed.
Check the primary video
adapter.
Gate A20 failure
The keyboard controller is
not accepting command,
specifically, the enable
and disable A20
command.
Check the keyboard
controller and system board.
Turn the power off, then back
on again. If the problem
persists contact qualified
NEC service personnel .
Fixed disk configuration
error
The specified
configuration is not
supported or doesn't
match the actual hardware
installed.
Correct the fixed disk
configuration.
Fixed disk controller
failure
The fixed disk may be
defective.
Try rebooting. If that doesn't
work, replace the fixed disk.
Fixed disk read failure-
press F1 to retry boot, F2
for SETUP utility
The fixed disk may be
configured incorrectly or is
defective.
Check the drive type selected
in SETUP. Try rebooting. If
that does not work, replace
the fixed disk.
Pointer device failure
The PS/2-style mouse
failed.
Try rebooting. If problem
persists, check the mouse,
it's cable and connector.
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