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Setting Up Your

Terminal

A Quick Tour of

Your Terminal

Answering and

Placing Calls

Features to Make You

More Productive

Using Your 

Voice Mail

Empowered by Innovation

Multibutton Terminal

User Guide

0913401

Rev 4

.1, 4/7/10

Printed in U.S.A

.

0913401_rev4-01d.qxd  6/9/08  10:43 AM  Page 1

Содержание UX5000

Страница 1: ...minal A Quick Tour of Your Terminal Answering and Placing Calls Features to Make You More Productive Your Mail Empowered by Innovation Multibutton Terminal User Guide 0913401 0913401_rev4 01d qxd 6 9...

Страница 2: ...he lower channel on the right side of the terminal base 2 The line cord routes through the curved channel directed toward the back of the terminal and then secured in the notch located on the terminal...

Страница 3: ...and press down on the faceplate as shown Setting Up Your Terminal How To Use This Guide When using the instructions in this user guide you 1 Dial a digit on the key pad For example For line keys dial...

Страница 4: ...r if provided see above The functions of the Soft Keys that help you handle your call Top Row Display Icons indicate such things as missed calls or voice messages Once missed calls or voice messages a...

Страница 5: ...co worker s extension Press CALL1 Dial 851 Press Function Key Hotline Code 01 Dial co worker s extension number HOLD to exit See the Terminal Feature Handbook for more Function Key types you can set...

Страница 6: ...t bin for Common OR CALL1 4 Bin for Group To store a personal Abbreviated Dial number Press CALL1 Dial 855 Dial bin number 1 9 0 you want to program Dial extension number you want assigned Press HOLD...

Страница 7: ...press to adjust the Ring Volume Off Hook Ring Backlighting Headset and Peripherals VOLUME If idle adjusts the display contrast While on a call adjusts the call volume If Background Music is playing ad...

Страница 8: ...L1 Dial 5 OR 1 To select a call from the last 10 numbers you dialed do not lift handset press LND key OR push List Redial Soft Key ArrowUpor Down Soft Keyto scroll to the number to be dialed then pres...

Страница 9: ...ll a co worker using a Hotline Function Key 1 Optional Lift handset Press the Hotline Key The Hotline Key is off when your co worker is idle on if busy and flashing if in Do Not Disturb See the Termin...

Страница 10: ...ll to you If you don t answer the recall from an outside call it may then ring the attendant Your co workers cannot pick up an Intercom call you place on Hold To place your outside call on Exclusive H...

Страница 11: ...r A Call To A Co worker To Transfer your call to a co worker If you have a Hotline Function Key for your co worker press it and skip to step 3 1 While on a call press HOLD To Transfer the call directl...

Страница 12: ...Answering Machine Emulation then skip to step 4 2 Busy or not answered 3 Follow Me 4 Immediate 6 Not answered 7 Immediate with both ringing not for Voice Mail 0 Cancel 3 Dial destination extension th...

Страница 13: ...ce highlighted Push OK Soft Key to Enable or Disable Push OK Soft Key to set Push Back Soft Key or the CLEAR key to exit Peripherals Not Used Menu Features to Make You More Productive To leave a Messa...

Страница 14: ...8 For outside line ring 1 3 enter the tone 1 4 to which you want to listen 4 SPK to hang up Dialing By Name Directory Dialing To dial a co worker or outside call by selecting from a group of names 1...

Страница 15: ...e never busy for calls they stack up under this key instead Attendant Call Queuing is a permanent non programmable system feature Barge In You can break into a co worker s active call Direct Line Acce...

Страница 16: ...et Service Code can be defined by your Communications Manager which will allow the headset mode to be automatically used for all calls 1 Press your programmed Headset Function Key The headset key ligh...

Страница 17: ...heard in the headset Going off hook with the handset while an incoming call is ringing can provide an inconsistent dial tone level Using the Headset with Automatic Answer for ACD Agents 1 With the key...

Страница 18: ...play Messages 5 Press HOLD 6 Press SPK to hang up Enter Names When entering names use dial pad keys to enter letters For example press the digit 2 key once for A twice for B three times for C etc 1 1...

Страница 19: ...LL1 47 Record Personal Greeting 7 Record Page Dial Page Zone e g 801 1 for zone 1 2 All or 3 CO CALL1 to hang up To cancel CALL1 47 3 To pick up CALL1 Announced extension Park and Page To set up a con...

Страница 20: ...erminal 1 Press CALL1 and dial the voice mail master number normally 700 2 Dial your own extension number If you share a Group Mailbox with co workers pressing the Voice Mail key on your terminal or t...

Страница 21: ...ng To record a name for your mailbox Callers may hear your recorded name before leaving you a message 1 Press your Voice Mail key or push VMsg 2 Push More Name 3 Do one of the following Push Lstn to l...

Страница 22: ...nding the message 6 Repeat steps 4 and 5 to send the message to additional co workers 7 Push Exit when you are done To listen to your messages 1 Press your Voice Mail key or push VMsg 2 Push Lstn 3 Wh...

Страница 23: ...pply if you have turned notification on for the first time or have pushed Chnge 4 Dial the notification start hour The entry is 2 digits 01 12 A 2 for AM or P 7 for PM 5 Dial the notification stop hou...

Страница 24: ...to erase To record an Announcement Message push Annc Dial the mailbox for the message e g 009 032 in IntraMail or 800 809 in UX Mail Push Lstn to listen Rec to record or Erase to erase To activate An...

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