Issue 2.0
2-52
Features
Line Load Control
The Line Load Control feature allows the system to be configured so that resource
use is limited to certain stations during very high system load conditions. This allows
only high priority phone access to phone system resources during very high CPU
load conditions.
If enabled, when the configured low level threshold is reached the system will not
allow restricted phones to make or receive internal or external calls. Calls that are in
progress are not affected, but when a phone set to be restricted hangs up they will
not be able to make or receive calls until the configure threshold to release restriction
is reached.
Line Preference
Line Preference determines how a multiline terminal user places and answers calls.
There are two types of Line Preference: Incoming Line Preference and Outgoing Line
Preference.
Incoming Line Preference
Incoming Line Preference establishes how a multiline terminal user answers calls.
When a call rings the multiline terminal, lifting the handset answers either the ringing
call (for Ringing Line Preference) or seizes an idle line (for Idle Line Preference). The
idle line can provide either Intercom or trunk dial tone (see Outgoing Line Preference
below). Ringing Line Preference helps users whose primary function is to answer
calls (such as a receptionist). Idle Line Preference is an aid to users whose primary
function is to place calls (such as a telemarketer).
Outgoing Line Preference
Outgoing Line Preference sets how a multiline terminal user places calls. If a
multiline terminal has Outgoing Intercom Line Preference, the user hears Intercom
dial tone when the handset is lifted. If a multiline terminal has Outgoing Trunk Line
Preference, the user hears trunk dial tone when the handset is lifted. Outgoing Line
Preference also determines what happens at extensions with Idle Line Preference.
The user hears either trunk (dial 9) or Intercom dial tone.
Auto-Answer of Non-Ringing Lines
With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer
trunk calls that ring other extensions (not their own). This helps a user that has to
answer calls for co-workers that are away from their desks. When the user lifts the
handset, they automatically answer the ringing calls based on Trunk Group Routing
programming. The extension user ringing calls, however, always have priority over
calls ringing co-worker extensions.
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