SV8100
Issue 1.0
Desktop Applications
4 - 27
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1.29
Switch Login Mode
The Switch Login Mode function allows the user to switch the application
from running in softphone mode to CTI mode or from CTI mode to
softphone mode.
In order for this function to be supported, the user must have provided the
appropriate login information for each mode within the Configuration
Wizard.
If the switch cannot be completed successfully, an error message will be
displayed and the application mode will not be changed.
1.30
Add Note
The Add Note function can be used to annotate the active call. When the Add
Note function is selected, the following dialog will be displayed (refer to
).
The Note field allows the user to enter a text message that will be saved
with the call record.
Selecting the OK button will close the Add Note dialog and attach the note
to the call record.
Selecting the Cancel button will close the Add Note dialog without
changing the note field.
The Clear function will erase the contents from the Note field on the Add
Note form.
If a note is attached to a call record, selecting the Add Note function will
allow the user to edit the existing note.
When a Note is attached to a call record, the Note will be shown within the
active call entry (Full Window and Toolbar modes).
When a Note is attached to a call record, the Note will be shown in the Call
Log entry for that call.
Figure 4-26 Add Note Screen
Содержание Univerge SV8100
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