background image

Phone Directory

You can dial a number by scrolling through the Phone Directory, in which up to
50 phone numbers can be stored.

Storing phone numbers and names

Example

: to store “SONY” “123-

 4567”.

1

Press 

(PGM)

.

(Be sure not to press 

(TALK)

.)

2

Display “DIRECTORY” using the Jog
lever, then press 

(SELECT)

.

“ENTER  NAME” appears.

3

Enter the name using the dialing
keys. You can enter up to 15
characters.
Press a dialing key repeatedly until
the desired character appears. (See
the character table for details.)

Enter successive characters in the
same way.

To enter two characters assigned to
the same key, or to enter a “space”,
raise the Jog lever

 

to move the cursor

to the right.

Example

: to enter “SONY”, press 

(7)

four times (S), press 

(6)

 three times

(O), raise the Jog lever to move the
cursor, press 

(6)

 twice (N), and press

(9)

 three times (Y).

4

Press 

(SELECT)

.

“ENTER  NUMBER” appears.

Choose the dialing mode

For the telephone to work properly, select an appropriate dialing mode (tone or
pulse).

1

Press 

(PGM)

.

2

Raise or lower the Jog lever

 

until

“DIAL MODE” appears on the
display.

3

Press 

(SELECT)

.

4

Raise or lower the Jog lever

 

to choose

the dialing mode (“TONE” or
“PULSE”), and then press 

(PGM)

.

You will hear a long confirmation
beep.

Note

Do not allow more than 20 seconds to elapse between each step of the procedure.

Tip

You may press your 

(SELECT)

 instead of pressing 

(PGM)

 in step 4.

If you aren't sure of your dialing system

Make a trial call with the dialing mode set to “TONE”.
If the call connects, leave the setting as is; otherwise, set to “PULSE”.

DATE/TIME

2

Change the display language

You can choose English or Spanish as the display language by following the
procedure below.

1

Press 

(PGM)

.

2

Raise or lower the Jog lever until
“LANGUAGE” or “IDIOMA”
appears on the display.

3

Press 

(SELECT)

.

4

Raise or lower the Jog lever to change
the display language, and then press

(PGM)

.

You will hear a long confirmation
beep.

Note

Do not allow more than 20 seconds to elapse between each step of the procedure.

Tip

You may press 

(SELECT)

 instead of pressing 

(PGM)

 in step 4.

Sony Corporation © 2001 Printed in China

3-230-539-12(1)

Operating Instructions

Cordless
Telephone

SPP-N1020

For the customers in the USA

Be sure to save the receipt and attach it to your WARRANTY card when having
your equipment repaired at an authorized Sony service center.

Owner’s Record

The model and the serial numbers are located at the bottom of the unit.  Record
the serial number in the space provided below.  Refer to these numbers
whenever you call upon your Sony dealer regarding this product.

Model No. SPP-N1020

Serial No.   ________________

For the customers in the USA

IMPORTANT SAFETY
INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury to persons,
including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl,

kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not

dispose of batteries in a fire. They may explode. Check with local codes for
possible special disposal instructions.

SAVE THESE INSTRUCTIONS
INFORMATION FOR FCC
REGURATION CLAIM

1. This equipment complies with Part 15 and Part 68 of the FCC rules for the

United States. On the bottom of this equipment is a label that contains,
among other information, the FCC certification number and ringer
equivalence number (REN) for this equipment. If requested, this information
must be provided to the telephone company.

2. This equipment connect to nationwide telephone network through a modular

telephone jack which applicable certification jack (connector) is USOC-RJ11C.

3. The FCC compliant telephone cord and modular plug is provided with this

equipment. This equipment is designed to be connected to the telephone
network or premises wiring using a compatible modular jack that is part 68
compliant.

4. The REN is used to determine the quantity of devices which may be

connected to the telephone line. Excessive RENs on the telephone line may
result in the devices not ringing in response to an incoming call. In most, but
not all areas, the sum of the REN’s should not exceed five (5.0). To be certain
of the number of devices that may be connected to a line, as determined by
the total RENs, contact the local telephone company.

5. If this equipment (SPP-N1020) causes harm to the telephone network, the

telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn’t
practical, the telephone company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.

6. The telephone company may make changes to it’s facilities, equipment,

operations or procedures that could affect the operation of the equipment. If
this happens the telephone company will provide advance notice so you can
make the necessary modifications to maintain uninterrupted service.

7. If trouble is experienced with this equipment (SPP-N1020), for repair or

warranty information, please contact Sony Direct Response Center: Tel 1-800-
222-7669. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the
problem is resolved.

8. All repairs will be performed by an authorized Sony service station.
9. This equipment may not be used on coin service provided by the Phone

Company or Party Lines.

10. This equipment is hearing aid compatible.

When programming emergency numbers and (or) making test calls to
emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the

call.

2. Perform such activities in the off-peak hours, such as early morning or late

evenings.

Operation is subject to the following two conditions: (1)This device may not
cause interference, and (2)This device must accept any interference, including
interference that may cause undesired operation.

Caution

You are cautioned that any changes or modifications not expressly approved in
this manual could void your authority to operate this equipment.

Privacy of communications may not be ensured when using this phone.

Note

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Para clientes en EE. UU.

IMPORTANTES INSTRUCCIONES
DE SEGURIDAD

A fin de reducir el riesgo de incendio, descarga eléctrica y lesiones a las personas
cuando usted use su equipo telefónico, siempre debe observar precauciones
básicas de seguridad, entre ellas:

1. No use este producto cerca del agua, por ejemplo, cerca de una bañera,

lavabo, fregadero de cocina o lavadora, en un sótano mojado o cerca de una
piscina.

2. Evite usar un teléfono (que no sea del tipo inalámbricos) durante una

tormenta eléctrica. Existe la remota posibilidad de shock eléctrico debido a
rayos.

3. Para notificar una fuga de gas, no utilice el teléfono en la vecindad de dicha

fuga.

4. Utilice solamente el cable de alimentación y las pilas indicados en este manual.

No tire las pilas al fuego. Podrían explotar. Compruebe los códigos locales con
respecto a las instrucciones especiales sobre cómo deshacerse de ellas.

GUARDE ESTAS INSTRUCCIONES
INFORMACIÓN PARA LA
DEMANDA DE LA
REGLAMENTACIÓN DE LA FCC

1. Este equipo cumple con la Parte 15 y la Parte 68 de las reglas de la FCC para

EE.UU.  En la base de este equipo hay una etiqueta que contiene, entre otra
información, el número de certificado de la FCC y el número de equivalencia
de timbre de llamada (REN) para este equipo.  Cuando se solicite, esta
información deberá ofrecerse a la compañía telefónica.

2. Este equipo se conecta a la red telefónica nacional a través de una toma

telefónica modular cuya toma (conector) de certificado aplicable es USOC-
RJ11C.

3. Con este equipo se suministran un cable telefónico y una clavija modular que

cumplen las normas de la FCC.  Este equipo ha sido diseñado para conectarse
a la red telefónica o la instalación de un usuario utilizando una toma
modular compatible que esté de acuerdo con la Parte 68.

4. El REN se utiliza para determinar la cantidad de dispositivos que podrán

conectarse a la línea telefónica.  El exceso de REN conectados a la línea
telefónica puede resultar en que los dispositivos no contesten a llamadas
entrantes.  Normalmente, la suma de REN no deberá ser superior a cinco
(5,0).  Para enterarse del número total de REN que puede conectarse a una
línea, póngase en contacto con la compañía telefónica.

5. Si este equipo (SPP-N1020) produce daños en la red telefónica, la compañía

telefónica le notificará con antelación que es posible que se requiera la
interrupción temporal del servicio.  Pero si la notificación con antelación no
es práctica, la compañía telefónica lo notificará al cliente lo antes posible.
Además, se le notificará el derecho a realizar una reclamación a la FCC si
usted lo considera necesario.

6. La compañía telefónica puede realizar cambios en sus instalaciones, equipos,

operaciones, o procedimientos que pueden afectar la operación del equipo.
Cuando suceda esto, la compañía telefónica le avisará con antelación para
que pueda realizar las modificaciones necesarias a fin de  mantener
ininterrumpido el servicio.

7. Si experimenta algún problema con este equipo (SPP-N1020), con respecto a

la reparación o a la información sobre la garantía, póngase en contacto con
Sony Direct Response Center: Tel 1-800-222-7669 (EE. UU. solamente).  Si el
equipo causa problemas en la línea, la compañía telefónica puede solicitarle
que desconecte el equipo hasta que se resuelva el problema.

8. Todas las reparaciones deberá realizarlas un centro de reparaciones Sony.
9. Este equipo puede no utilizarse en el servicio de pago previo proporcionado

por la compañía telefónica o la línea compartida.

10. Este equipo es compatible con dispositivos para ayuda a la audición.

Cuando programe números de emergencia y (o) realice llamadas de prueba a los
mismos:

1. Permanezca poco tiempo en la línea y explique a la otra parte la razón de la

llamada.

2. Realice tales actividades en horas no punta, como por la mañana temprano o

a últimas horas de la tarde.

La operación está sometida a las dos condiciones siguientes:  (1)  Este dispositivo
puede no causar interferencia, y (2)  Este dispositivo deberá aceptar cualquier
interferencia, incluyendo la que pueda causar una operación indeseada.

Notes

• When you increase the sound volume, in some cases the back ground noise may be

increased as well. You should adjust the volume accordingly.

• If another call comes in by “call waiting” service while conversing with an outside caller,

you will hear two short beeps.

Tip

To inform you of an incoming call, the display shows “

**

  RINGING  

**

” when ringing.

If the battery becomes weak during a call

The handset will beep every few seconds and 

E

 and  “BATTERY  LOW”

appears on the display. Finish your call and charge the battery pack.

For optimum performance, charge the battery for a full 12 hours.

Note that during the first 10 - 15 minutes of charging, the phone will be inactive,
i.e., unable to make or receive a call. At this time, “NEEDS RECHARGING”
appears on the display and the CHARGE lamp flashes.

After this initial 10 - 15 minutes, you 

may

 be able to use the phone, but the

battery duration will be 

very short

; thus it is recommended that you 

fully

charge

 the battery before the next usage.

If you have subscribed to the Caller ID service

The caller’s number and/or name appears on the display when you receive a call
(see “Understanding the Caller ID service”). If you receive a call by someone you
do not want to answer, press 

(OFF)

 to stop the ringer.

Redialing

1

Press 

(TALK)

 and wait until “TALK” appears on the display.

The LINE lamp on the base unit lights up.

2

Press 

(REDIAL/PAUSE)

 to redial the last number dialed.

Note

If the number exceeds 32 digits or if it is erased, five short error beeps will alert you that
the number cannot be redialed.

To check the phone number before redialing

While the handset is not in use, press 

(REDIAL/PAUSE)

.

The last number dialed is displayed for five seconds.

To dial the number, press 

(TALK)

 while the number is displayed.

Note

The number will not be displayed if the last number dialed exceeds 32 digits or if it is
erased.

To erase the last phone number dialed

While the handset is not in use, press 

(REDIAL/PAUSE)

 twice within five seconds.

The number will be erased from the memory, and you will hear a long
confirmation beep.

Setting up the phone

Caution

The cordless telephone operates at a frequency that may cause interference to
nearby TVs and VCRs; the base unit should not be placed near or on the top of a
TV or VCR; and, if interference is experienced, moving the cordless telephone
farther away from the TV or VCR will often reduce or eliminate the interference.

Choose the best location

Away from television
sets and other
electronic equipment

Away from a microwave oven

Away from another cordless
telephone

Near a central location
and on a level surface

Away from heat sources, such as radiators,
airducts, and sunlight

Away from noise sources such as a window
by a street with heavy traffic

Away from excessive moisture,
extremely low temperatures,
dust, mechanical vibration, or
shock

1

Connect the telephone line cord to the LINE jack and to a telephone
outlet.

2

Connect the AC power adaptor to the DC IN 9V jack and to an AC
outlet.

3

Raise the antenna. Make sure it points towards the ceiling.

Notes

• Use only the supplied AC-T130 AC power adaptor.   Do not use

any other AC power adaptor.

• Connect the AC power adaptor to a continuous power supply.
• Place the base unit close to the AC outlet so that you can unplug

the AC power adaptor easily.

Tip

If your telephone outlet is not modular,  contact your telephone
service company for assistance.

Polarity of the plug

Modular

+

To telephone
outlet

To AC
outlet

2

3

AC power adaptor
(supplied AC-T130)

To LINE

To DC
IN 9V

1

Telephone line cord
(supplied)

Connect the base unit

If you want to hang the base unit on the wall, mount the first (see “Mounting the
best unit on the wall”).

Away from a personal
computer

DIAL MODE: TONE

(REDIAL/PAUSE)

(HOLD)

(CHANNEL)

Prepare the battery pack

Charge the battery pack for more than 12 hours before you start using your
phone.

1

Slide open the battery compartment lid of the handset.

2

Connect the battery connector with correct polarity (black wire goes
on right side and red wire goes on left).

3

Insert the battery pack, and close the lid.

4

Place the handset on the base unit.

The CHARGE lamp lights up when the handset is properly seated on
the charge terminals of the base unit. Charge the battery pack for
more than 

12 hours

 so that the battery is fully charged. The

CHARGE lamp remains lit even after charging is completed.

Battery duration

A fully charged battery pack lasts for about:

• approx. 7 hours when you use the handset continuously.
• approx. 7 days when the handset is in standby mode.

Notes

• The battery pack will gradually discharge over a long period of time, even when not in

use.

• If you leave the battery pack in the handset without charging it, the battery pack will be

completely discharged.
It may require several times of charging to recover to its full capacity.

One-touch dialing

You can dial with one touch of the key by storing a phone number on the one-
touch dialing button. When making long distance calls, it is convenient if the
access number of the long distance call service provider is stored beforehand to
one-touch dialing button.

Storing phone number

1

Press 

(PGM)

.

2

Display “SET ONE TOUCH” using
the Jog lever.

3

Press 

(SELECT)

.

If a number is stored, it appears on
the display.
To store a new number, lower the Jog
lever several times

 

to erase it.

4

Enter the phone number.
You can enter up to 16 digits,
including a tone and a pause, each of
which is counted as one digit.

5

Press 

(PGM)

.

You will hear a long confirmation
beep, and the number is stored.
The display goes off.

Note

Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press 

(ONE TOUCH)

 instead of doing steps 2 and 3.

• The entered phone number 

(*)

 and 

(#)

 are displayed as “ ” and “ ” respectively in

step 4.

• You may press 

(SELECT)

 instead of doing step 5.

To store a number to be dialed via Private Branch Exchange (PBX)

Before entering a phone number in step 4 above, do as follows:

1

Enter the outside line access digit (e.g., 9).

2

Press 

(REDIAL/PAUSE)

.

Making calls with one-touch dialing

1

Press 

(TALK)

 and wait until “TALK” appears on the display.

2

Press 

(ONE TOUCH)

.

The phone number stored on the one-touch dialing button will
appear on the display and will be dialed.

Set the date and time

1

Press 

(PGM)

.

2

Raise or lower the Jog lever until
“DATE/TIME” appears on the
display.

3

Press 

(SELECT)

.

4

Set the correct month using the Jog
lever, then press 

(SELECT)

.

5

Set the correct day, hour (1 to 12) and
minute (00 to 59) as in step 4.

6

Choose “AM” or “PM” using the Jog
lever, then press 

(PGM)

.

You will hear a long confirmation
beep and the phone starts counting
time.

Tip

You may press 

(SELECT)

 instead of pressing 

(PGM)

 in step 6.

ENGLISH ESPANOL

Character table

Key

Character

(1)

1

(2)

t

 B 

t

 C 

t

 2

(3)

t

 E 

t

 F 

t

 3

(4)

t

 H 

t

 I 

t

 4

(5)

t

 K 

t

 L 

t

 5

(6)

t

 N 

t

 O 

t

 6

(7)

t

 Q 

t

 R 

t

 S 

t

 7

(8)

t

 U 

t

 V 

t

 8

(9)

t

 X 

t

 Y 

t

 Z 

t

 9

(0)

0

(*)

*

(#)

t

 ’ 

t

 , 

t

 – 

t

 . 

t

 

#

DIRECTORY

SON

Y

(REDIAL/PAUSE)

(TALK)

SONY

(REDIAL/PAUSE)

(ONE TOUCH)

(TALK)

SET ONE TOUCH

SONY

DIAL EDIT ERASE

SON

Y

SMITH

5

Enter the phone number.

You can enter up to 16 digits, including a
tone and a pause, each of which is counted
as one digit.

6

Press 

(PGM)

.

You will hear a long confirmation beep,
and the name and the number are stored.
The display goes off.

Notes

• If you intend to save a 51st phone number, you will hear five short error beeps and

“MEMORY  FULL” will be displayed. You cannot store the phone number. To store
another phone number, erase one of the stored phone numbers (see “Erasing a memory
location”).

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• If you have entered a wrong name or number in step 3 or 5, lower the Jog lever to erase

it. Then enter the correct name or number.

• The entered phone number 

(*)

 and 

(#)

 are displayed as “ ” and “ ” respectively in

step 5.

To store a number to be dialed via Private Branch Exchange (PBX)

Before entering a phone number in step 5 above, do as follows:

1

Enter the outside line access digit (e.g., 9).

2

Press 

(REDIAL/PAUSE)

.

Changing a stored name and/or phone number

1

Display the name and phone number you
want to change by doing steps 1 and 2 in
“Making calls from the Phone Directory” on
the reverse.

2

Press 

(SELECT)

.

3

Make “EDIT” flash using the Jog lever, then
press 

(SELECT)

.

The cursor flashes at the last character of
the name.

4

Lower the Jog lever

 

to erase the characters

and enter the new name.

If you want to change only the number,
skip this step.

5

Press 

(SELECT)

.

The cursor flashes at the last digit of the
phone number.

6

Lower the Jog lever

 

to erase the number

and enter the new number.

If you don’t want to change the number,
skip this step.

7

Press 

(SELECT)

.

You will hear a long confirmation beep and
the name and/or the number is changed.

(continued)

Precaución

Se le advierte que cualquier cambio o modificación no aprobado expresamente
en el presente manual podría anular su autorización para operar este equipo.
El secreto de las comunicaciones puede no asegurarse cuando utilice este
teléfono.

Nota

Este equipo se ha sometido a pruebas y se ha determinado que cumple los
límites para un aparato digital Clase B de conformidad con la Parte 15 de las
Reglas FCC. Dichos límites están diseñados para brindar protección razonable
contra interferencia dañina en una instalación residencial. Este equipo genera,
utiliza y puede radiar energía de radiofrecuencia y, si no se instala y se usa de
acuerdo con las instrucciones, puede ocasionar interferencia dañina en las
radiocomunicaciones. Sin embargo, no hay garantía de que no ocurra
interferencia en una instalación específica. En caso de que este equipo ocasione
interferencia dañina en la recepción de radio o televisión, que se puede
determinar apagando y encendiendo el equipo, se le insta al usuario a que trate
de corregir la interferencia mediante una o más de las siguientes medidas:

Reorientar o reubicar la antena de recepción.

Aumentar la separación entre el equipo y el receptor.

Conectar el equipo en un enchufe de un circuito distinto al circuito al cual
está conectado el receptor.

Consultar con el disstribuidor o con un técnico experimentado de radio /
televisión para ayuda.

To obtain the best performance from the battery

Do not place the handset on the base unit after each call. The battery works best
if the handset is returned to the base unit after two or three calls. However, do
not leave the handset off the base unit for a long period of time as this will
completely discharge the battery pack.

When to purchase a new battery pack

If the battery lasts only a few minutes even after 

12 hours

 of charging, the usable

life of the battery has expired and needs replacement.  Contact your local Sony
authorized dealer or service center, and ask for a Sony 

BP-T18

 rechargeable

battery pack.

Note

Battery life may vary depending on usage condition and ambient temperature.

2

When you’re done talking, press 

(OFF)

 or replace the handset on

the base unit.

The display and the LINE lamp on the base unit go off.

Making Long Distance Calls with one-touch dialing

First of all, store the access number in “Storing phone number” above-mentioned
steps, do as follows:

1

Perform steps 1 and 2 in “Making calls with one-touch dialing”
above.

2

Display “DIRECTORY” by pressing 

(SELECT)

.

3

Display the name and phone number you want to call (see “Making
calls from the Phone Directory”), then press 

(SELECT)

 or 

(TALK)

.

When you leave the Jog lever raised, or lowered, the names and
phone numbers on the display scroll fast.

To check the phone number before one-touch dialing

While the handset is not in use, press 

(ONE TOUCH)

.

The number stored on the button appears on the display for 20 seconds. To dial
the number, press 

(TALK)

 while the number is displayed.

(*TONE)

(FLASH)

Making and receiving calls

Making calls

1

Pick up the handset from the base
unit.

2

Press 

(TALK)

 and wait until “TALK”

appears on the display.

You will then hear a dial tone.

The LINE lamp on the base unit
lights up.

If “NO CONNECT” appears on the
display, move closer to the base unit.

3

Dial the phone number.

4

When you’re done talking, press

(OFF)

 or replace the handset on the

base unit.

The display and the LINE lamp on
the base unit go off.

Receiving calls

1

When you hear the phone ring, pick up the handset from the base
unit, and press 

(TALK)

.

“TALK” appears on the display.
The LINE lamp on the base unit lights up.

Do this

Press 

(CHANNEL)

.

Raise or lower the Jog lever to set the handset volume.

Press 

(HOLD)

.

Press 

(HOLD)

 or 

(TALK)

 to resume the conversation.

Press 

(*TONE)

 after you’re connected. “ ” appears on

the display.
The line will remain in tone dialing until disconnected.

Press 

(FLASH)

.

Press 

(FLASH)

 again to return to the first caller.

See “Turning off the ringer of the handset”.

Additional tasks

To

Select a better channel

Adjust the handset volume

Put a call on hold

Switch to tone dialing
temporarily

Switch to another call
(“call waiting” service*)

Turn on/off the ringer of
the handset

*  You need to subscribe to the service from your telephone company.

BP-T18

1

2

3

4

CHARGE lamp

Black

Red

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