Handling Your Calls
Your call can wait at your phone…
Hold
Use Hold instead of
leaving the handset
off-hook:
1. Do not hang up +
•
This puts your outside call on System Hold. Your co-workers
can take the call off Hold. To place the call on Exclusive
Hold, press your Exclusive HOLD function key.
•
Intercom calls automatically go on Exclusive Hold when you
press HOLD.
Easily retrieve a call
from Hold:
1.
or lift handset.
2. Press
flashing
OR
2.
Press flashing
if the call was not on a line key or
if it was an
Intercom call.
Send the call you’re on to a co-worker…
Transfer
Send (Transfer) your
call to a co-worker:
1. Do not hang up +
2. Dial
your
co-worker’s extension.
•
You can press a One-Touch key instead of dialling your co-
worker.
•
To transfer the call to Voice Mail, press your Voice Mail key
before dialling your co-worker.
OR
2.
(DSS/One Touch).
3. Press
to transfer the call through.
