Issue 1.0
VM8000
2 - 4
Features
Flexible Answering
Schedules
The Automated Attendant can answer outside calls with different
announcements and dialing options, depending on the time of day
and day of week.
Automated
Attendant
Flexible Call
Routing
The Automated Attendant can provide outside callers with a wide
variety of dialing (routing) options. There are 3 components to
Flexible Call Routing.
Determines how the Automated Attendant answers outside calls on
each Voice Mail port, according to the time of the day and day of the
week that the call is ringing.
Call Routing Mailbox on page 2-3
The mailbox associated with an Answer Table that specifies which
dialing options (Dial Action Table) and announcements are available
to Automated Attendant callers.
Defines the dialing options for the Call Routing Mailbox chosen by
the active Answer Table, which in turn provides those dialing options
to Automated Attendant callers.
Automated
Attendant
Flexible Mailbox
Numbering Plan
If the telephone system extension numbers are customized, the
VM8000 InMail mailbox numbers can be customized to match.
System
Forced Unscreened
Transfer
A Subscriber Mailbox can optionally convert Automated Attendant
Screened Transfers to Unscreened Transfers.
Automated
Attendant
Forwarding Calls to
a Mailbox
See
Call Forward to a Mailbox on page 2-3
in this glossary.
Voice Mail
Getting Recorded
Help
If an extension user dials an incorrect code or forgets what to dial
while in their mailbox, they can request help from the VM8000 InMail
voice prompts.
Voice Mail
Go to a Mailbox
An Automated Attendant caller can dial a digit and route directly into
a mailbox.
Automated
Attendant
Greeting
A Subscriber Mailbox user can record a personalized greeting for
their mailbox. With Multiple Greetings, the mailbox subscriber can
record up to three separate greetings and make any one of the three
active. Callers to the user’s mailbox hear the active greeting.
With Remote Greeting, an extension user can call into the Automated
Attendant, access their mailbox, and remotely record their mailbox
greeting.
See
Auto Attendant Do Not Disturb on page 2-2
in this glossary.
Voice Mail
Group (Shared)
Mailbox
An extension user can share a Group Mailbox with co-workers for
receiving and sending messages.
Voice Mail
Guest Mailbox
An outside party can have their own mailbox for receiving and
sending messages.
Voice Mail
Hang Up
An Automated Attendant option that immediately hangs up the
outside call.
Automated
Attendant
Feature Name
Description
Usage
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