41
T
ROUBLESHOOTING
Print Test Did Not Run
If the Indicator Light is flashing, check that you have
installed both print cartridges and load some paper in one
of the paper trays.
If you tried printing the Print Test from the Printer
Operator Panel:
•
Check that you have executed the sequence correctly
by holding down the power button
and pressing
the paper button
twice; then release the two
buttons simultaneously.
•
Press the power button
to switch the printer off,
wait a few seconds and then press the power button
again. Repeat the Operator Panel sequence.
If you tried printing the Print Test from the Printer
Monitor:
•
Check if a message is displayed on your printer
monitor. If there is, depending on its content, perform
the required operation.
•
Try printing the Print Test again.
If you still cannot print the Print Test, try printing the
Windows Test Page (from the General Tab) to check if the
driver has been correctly installed and that you do not
have problems with printer cable connection.
Switched Off or Disconnected Message
If this message is displayed on your printer monitor
and the Indicator Light does not blink:
•
Check that your printer is switched on (Indicator
Light is lit).
•
Check that your interface cable is of the correct type
(you can even try another cable).
Use an IEEE 1284-compliant cable.
•
Make sure you have fixed the interface connectors
properly both to the printer and to the host.
•
Check that you have configured your printer port
settings correctly according to the printer driver.
If you are connecting to other printers through a switch
box, you may be connected to the wrong printer.
If wrong printer message is displayed on your printer
monitor and the printer Indicator Light is blinking very
rapidly:
•
The printer is in a failure condition. Unplug the
printer from the electrical power supply, then plug it
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