NEC SuperScript 1450, Руководство пользователя

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CHAPTER 9
TROUBLESHOOTING
O
VERVIEW
This chapter tells you how to resolve problems with your
printer’s operation. The following subjects are explained:
• General printing problems
• Paper jams problems
• Print quality problems
• Error messages
• Common Windows problems
• Common Macintosh problems
• Common PostScript problems
G
ENERAL
P
RINTING
P
ROBLEMS
If you have any problems with the operation of your printer,
refer to the following table for suggested solutions.
The printer does not print.
Possible Cause Solution
The printer is not
receiving power. If no lights are on, check the power cord
connections. Check the power switch and the
power source.
The printer is not
selected as the default
printer. Select SuperScript 1450 or SuperScript
1450N as your default printer.
Check if the printer is
under the conditions
that: • The printer cover is not closed.
• Paper is jammed.
• No paper is loaded.
• Toner cartridge is not installed.
• Printer system error occurs. Contact a
service representative.
The printer may be in
manual feed mode and
out of paper. (The
manual and the Data
lights are blinking.) Add paper to the Multipurpose tray.
The connection cable
between the computer
and the printer is not
connected properly. Disconnect the printer cable and reconnect it.
The connection cable
between the computer
and the printer is not
connected properly. If possible, attach the cable to another
computer and print a job you know works.
You may also try using a different printer
cable.
The port setting is
incorrect. Check the Windows printer setting to make
sure that the print job is sent to the correct
port (for example, LPT1). If the computer has
more than one port, make sure the printer is
attached to the correct one.
The printer may be
configured incorrectly. Check the printer properties to make sure
that all print settings are correct.
The printer driver may
be incorrectly installed. Uninstall the printer driver, then reinstall the
printer driver. Try printing a demo page.
The printer is
malfunctioning. Check the lights on the Operator Panel to
determine if the printer is indicating a system
error.
Printer selects media from the wrong paper source.
Possible Cause Solution
The paper source
selection in the printer
properties may be
incorrect. For many software applications the paper
source selection is found under the Paper tab
within the printer properties. Select the
correct paper source.
The printer does not print.
Possible Cause Solution