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6. Troubleshooting
6-1. Contact information for the respective applications
Making inquiries concerning Windows and Mac applications
See the support page on the NEC website.
URL:
http://www.nec-display.com/global/index.html
Making inquiries concerning iOS and Android applications
See the support information on the pages for the respective applications on the App Store
and Google Play. Only English and Chinese are supported for inquiries to AWIND Inc.
6-2. Cautions on running MirrorOp Lite (for Windows) and Image Express
Utility 2.0 simultaneously on Windows XP
On Windows XP, do not run MirrorOp Lite (for Windows) and NEC Image Express Utility 2.0
simultaneously.The Windows XP hardware accelerator may automatically be set to “None”.
If this happens, use the procedure below to restore the setting to “Full”.
1. Right-click the mouse on the desktop.
2. Click “Properties”.
The screen properties window opens.
3. Left-click the “Settings” tab.