NDA-30141 Revision 1
Page 4
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide
Getting Started
Requirements
In order for the IMX ACD MAT application to operate properly, your operating
environment must meet the following requirements.
Server Requirements
Minimum Configuration
•
Microsoft
®
Windows 95, 98, 2000, or NT
®
Workstation 4.0 operating system
•
Pentium 166 MHz processor
•
64 MB RAM
•
100 MB free hard drive space
•
800X600 monitor resolution
•
CD-ROM drive (any OS supported device)
•
Modem (any OS supported device; required when IMX MAT is used for remote
dialup access).
LAN Requirements
Any 10 BASE-T Network Interface Card when IMX MAT is connected across
TCP/IP.
Communications Port Requirements
COM1-COM4 when IMX MAT is connected across serial RS-232C port.
Note:
The IMX MAT Commands must also be installed at the same workstation as the
CallCenterWorX-Enterprise IMX MAT Commands. CallCenterWorX-Enterprise
IMX MAT command will not work without the IMX MAT commands.