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5. Troubleshooting 

 

5-1. Troubleshooting 

 

x

 

Error message is displayed at boot 

 

Refer to the user's guide of Computer for details of error messages. 
If you feel the PCI slot where this product is attached is the cause of the error, please check the 
following items; 

 

When Option ROM is not expanded, 

ĺ

 Refer to the user's guide of Computer to disable the Option Rom whose function is not in use. 

 

When the error occurred on the PCI slot where this product is attached, 

- Please connect correctly this product again. 

 

 
 
 

„

  If the error message is displayed at boot even when all the above items are 

confirmed, shut down the computer, connect the product to other PCI slot, reboot 
the computer, and perform the self-diagnostic program POST. If POST ends 
normally, the computer may be defective. Please contact your retailer or service 
center for repair. 

 

x

 

This product does not work properly.   

 

If your operating system or applications do not operate correctly after installing this product, please 
check the following items, and please refer to the “Installation guide” of the computer” and the user's 
guide of the computer together. 
 

Is the driver for the Fibre Channel Controller installed? Is the product installed in the computer 
correctly? 
  - Please refer to “Installation guide” of the computer. 

 

Are all Fibre Channel cables, SFP+ modules and power cords connected correctly? 
- Please connect correctly this product again. 

 

Is the WWPN address setting correct if you have connected this product to a Fibre Channel device 
which uses WWPN address? 
- Confirm WWPN address of this product, by referring to "Appendix Confirm WWPN addresses 
after setup". 
 

Are Fibre Channel cables used under conditions that conform to the cable specification (length 
between devices, Fibre Channel data rate and so on)? 

- Use Fibre Channel cables under conditions that conform to the cable specification. For the cable 
specification, please contact your retailer or service center for repair. 

 

 

 
 

„

  If the computer does not work correctly even when all the above items are 

confirmed, shut down the computer, disconnect the product, reboot the computer, 
and perform the self-diagnostic program POST. If POST ends normally, this 
product may be defective. Please contact your retailer or service center for repair. 

 

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Содержание N8190-159

Страница 1: ...fore handling this product Please refer to this document if there is something that you do not understand or a problem occurs while using this product Store this guide close to this product for easy r...

Страница 2: ...ers and should be treated as such Note 1 No part of this document may be reproduced without consent 2 The content of this document may be changed without prior notice 3 No part of this document may be...

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Страница 7: ...ution are the terms used here to express the level of danger These terms mean the following Indicates a hazard that can lead to death or serious injury Indicates a hazard that can lead to burning inju...

Страница 8: ...c shock Indicates a hazard that can lead to fire Prohibited Action Indicates a general prohibition Indicates prohibition of disassembly or modification Do not touch with wet hand Otherwise an electric...

Страница 9: ...se an electric shock or fire as well as malfunctions of this product Do not handle this product during an electrical storm When installing this product in the computer please read the user s guide of...

Страница 10: ...the cable Do not place any object on the cable Do not alter modify or repair the cable When disconnecting a cable push the latch hold the connector and pull it out straight Use only the Fibre Channel...

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Страница 12: ...product and unplug the power cord from an outlet before carrying out the work However there is no need to do this if the internal optional device is hot swappable This internal optional device consis...

Страница 13: ...expense Industry Canada Class A Emission Compliance Statement Avis de conformit la r glementation d Industrie Canada CAN ICES 3 A NMB 3 A CE Statement Warning This is a Class A product In a domestic...

Страница 14: ...users with sufficient knowledge in the general handling of operating systems such as Windows a keyboard and mouse and general I O devices Symbols Used in This Guide The following three symbols are us...

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Страница 16: ...ed software must be deleted before this product is transferred or sold Transportation When transporting this product please refer to the packing list to remove this product from the basic processing u...

Страница 17: ...1 1 3 9 12 12 13 13 13 13 13 13 13 17 17 17 18 18 20 21 23 25 26 27 27 29 29 30 38 42 42 44 45 45 49...

Страница 18: ...52 3 Names and Functions 52 4 Setup 54 4 1 Selection and Installation of Bracket 55 4 2 Install the Card 57 4 3 Connecting Fibre Channel Devices 59 4 4 Installing the Driver 60 5 Troubleshooting 61 5...

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Страница 48: ...ID 1RGH 1 ID DEULF 1DPH ODJV H RVW 1DPH 0IJ PXOH RUSRUDWLRQ 6HULDO 1R 3RUW 1XPEHU 0RGH QLWLDWRU 3 XV 1XPEHU 3 XQFWLRQ 3RUW 7 SH 0RGHO 3H 1 3URJUDP LOHV PXOH 8WLO 2 0DQDJHU KEDFPG DOOQRGHLQIR ID 1RGH...

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Страница 50: ...3URJUDP LOHV PXOH 8WLO 2 0DQDJHU KEDFPG DOOQRGHLQIR ID 1RGH 7 SH 31 3 6 6 XV 1XPEHU 6 6 7DUJHW 1XP 1RGH 1 3RUW 1 26 HYLFH 1DPH 6FVL...

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Страница 53: ...Channel Controller 1ch is a Fibre Channel host bus adapter card This product has a Fibre Channel interface connector Do not connect this product to a computer or Fibre Channel device that is not reco...

Страница 54: ...ded with the product If you find any of them are missing or damaged please contact the retailer you bought the product from 3 Names and Functions 1 PCI Express connector 4 LED Yellow Green 2 Bracket 5...

Страница 55: ...Off Off Boot Failure Dead Board Off On POST Failure Dead Board Off Slow Blink Boot Failure after POST Off Flashing POST Processing in Progress On Off Failure While Functioning On On Failure While Fun...

Страница 56: ...ge 55 Selection of bracket to use for this product Install the card Page 57 Install this product in the computer Connecting Fibre Channel Devices Page 59 Connect Fibre Channel Devices to this product...

Страница 57: ...racket with the attached low profile one The procedure is as follows Exchange of a bracket uses the minus screwdriver suitable for the size of a screw Remove the SFP module temporarily Remove the dust...

Страница 58: ...1 Return the lever of the SFP module to the home position and then insert the SFP module until you hear it click After insert all SFP modules put dust covers to them Follow the same procedure when the...

Страница 59: ...computer is powered off its internal components such as hard disks are very hot Leave the computer until its internal components fully cool down before installing removing any component Connect firml...

Страница 60: ...e can lead to damage Replace the SFP module removed in item 3 Return its lever to the home position and then insert SFP module until you hear it click If the SFP module is not correctly inserted to th...

Страница 61: ...perature conditions Immediately after the computer is powered off its internal components such as hard disks are very hot Leave the computer until its internal components fully cool down before instal...

Страница 62: ...not recommended by NEC Corporation If the product is connected to Fibre Channel device by Fibre Channel cable that is not recommended by NEC Corporation the product may malfunction or fail Use Fibre...

Страница 63: ...to the Installation guide of the computer and the user s guide of the computer together Is the driver for the Fibre Channel Controller installed Is the product installed in the computer correctly Ple...

Страница 64: ...s 1 Select Computer Management Disk Management If you can see the drive letter assigned to the Fibre Channel device close the Computer Management and try to access again 2 Reboot Computer if possible...

Страница 65: ...lled The computer z Confirm that no built in disk is connected to the computer which will be started from the Fibre Channel device If a built in disk is connected the system may not start or you may e...

Страница 66: ...slot which installed this product this message is not displayed Refer to the computer s User s Guide for how to enable the Option Rom of PCI slot This product s BIOS menu consumes a lot of memories T...

Страница 67: ...eginning The menu sample is just for your reference Some of them may be different depending on the computer or its configurations 4 When the menu is displayed select the port connected to the Fibre Ch...

Страница 68: ...ou selected a wrong number in the above step press Esc key to return to the previous window and select the correct one If you have selected the correct figure confirm that the Fibre Channel device is...

Страница 69: ...u have selected a device you see a window to enter a starting number for the device s LUNs like 9 Enter 00 indicating LUN0 for the LUN starting number Then a window to select an LUN for the device is...

Страница 70: ...11 Select Boot this device via WWPN Then you see Boot device s settings window again Confirm that the top item on the list is Used 12 Press Esc key to return to the menu like...

Страница 71: ...13 Select Enable Disable Boot from SAN Then you see the settings window like 14 Select Enable and confirm that Boot BIOS is Enabled is displayed...

Страница 72: ...key to return to the adapter list and setting ports by the same steps from 4 16 Now you have made settings to start installing an operating system on your Fibre Channel device Press Esc key to exit th...

Страница 73: ...able the Option Rom of PCI slot 3 Select UEFI Driver Configuration submenu in the SETUP utility of the computer Refer to the computer s User s Guide for how to use the SETUP utility 4 Select this prod...

Страница 74: ...uct confirm the WWPN which you selected Refer Appendix B Confirm WWPN addresses after setup to find this product s WWPN If you have selected the correct WWPN confirm that the Fibre Channel device is p...

Страница 75: ...1 Select Delete Boot Device and press Enter to display the registered Boot Devices list If there is no problem in this list press Esc to return to main menu If there are any wrong Boot Devices select...

Страница 76: ...er ports of this product are connected to the Fibre Channel boot device Press Esc key to return to the adapter list and setting ports by the same steps from 5 16 Now you have made settings to start in...

Страница 77: ...while the following message is displayed Then you see this product s BIOS menu Without enabled the Option Rom of PCI slot which installed this product this message is not displayed Refer to the comput...

Страница 78: ...ys simultaneously to reboot the computer Then start the steps from the beginning The above menu sample is just for your reference Some of them may be different depending on the computer or its configu...

Страница 79: ...e for how to use the SETUP utility 4 Select this product LPe1250 from the list of devices which UEFI driver loaded Then check the Node Name Value when this menu is displayed By changing the Node Name...

Страница 80: ...indows Server 2008 x86 this product doesn t support Target ID binding Process of Binding Target ID 1 Confirm the WWPN address of this product tape storage and disk array which will be set binding Refe...

Страница 81: ...0IJ PXOH RUSRUDWLRQ 6HULDO 1R 3RUW 1XPEHU 0RGH QLWLDWRU 3 XV 1XPEHU 3 XQFWLRQ 3RUW 7 SH 0RGHO 3H 1 5 Execute hbacmd allnodeinfo for this product by WWPN address which will be set binding and confirm t...

Страница 82: ...ource C for this product that is set persistent binding and confirm the binding configurations SCSI Bus Number SCSI Target num and Port WWN are correct 3URJUDP LOHV PXOH 8WLO 2 0DQDJHU KEDFPG SHUVLVWH...

Страница 83: ...1 Execute hbacmd allnodeinfo for this product that is set a persistent binding confirm all Node Type are WWPN and check all binding configurations SCSI Bus Number SCSI Target Num and Port WWN are corr...

Страница 84: ...ddress of the adapter PersistentBinding This command specifies which set of persistent binding information configuration or live state is requested Syntax PersistentBinding WWPN Source Parameters WWPN...

Страница 85: ...of the SCSI device SCSITarget The target number of the SCSI device SetPersistentBinding This command sets a persistent binding between an FC target and a SCSI Bus target The binding can be to a targe...

Страница 86: ...poration 2016 This guide is made with recycled paper 856 128535 001 BT N8190 159 Fibre Channel 1ch Fibre Channel Controller 1ch User s Guide 856 128535 001 B 2016 3 March 2016 Second Edition TEL 03 34...

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