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•  The signal cable should be completely connected to the 

display card/computer.

•  The display card should be completely seated in its slot.
•  Check the main Power Switch, it should be in the ON 

position.

• 

Power Switches for the monitor and computer should be 
in the ON position.

•  Make sure that a supported resolution has been selected 

on the display card or system being used. If in doubt, 
please refer to the user’s manual of the display card or 
system to change the resolution.

•  Check the monitor and your display card with respect to 

compatibility and recommended signal timings.

•  Check the signal cable connector for bent or pushed-in 

pins.

•  The monitor automatically goes into 

standby at the preset 

time period after the video signal was lost. Press the 
power on button on the remote control or press the power 
button on the monitor.

• 

If you unplug the signal cable when starting the computer, 
images may not be displayed. Turn off the monitor and 
the computer and then connect the signal cable and turn 
on the computer and the monitor.

• 

Check the OPTION POWER setting when you use Option 
Board accessories.

Power Button does not respond

•  Unplug the power cord of the monitor from the AC outlet 

to turn off and reset the monitor.

•  Check the main Power Switch on the monitor.

Image persistence

•   Please be aware that LCD Technology may experience 

a phenomenon known as Image Persistence. Image 
Persistence occurs when a residual or “ghost” image of 
a previous image remains visible on the screen. Unlike 
CRT monitors, the image persistence of LCD monitors is 
not permanent, but single still image being displayed for a 
long period of time should be avoided. To alleviate image 
persistence, put the monitor into standby via remote 
control or turn the monitor’s main power off for as long 
as the previous image was displayed. For example, if an 
image was on the monitor for one hour and a residual 
image remains, the monitor should be in standby or main 
power off for one hour to erase the image.

OIUEN:

 

As with all personal display devices, NEC 
DISPLAY SOLUTIONS recommends displaying 
moving images, using a moving screen saver, or 
changing still images at regular intervals whenever 
the screen is idle, or turning it into standby or main 
power off of the monitor when not in use.

Uhe image is blinking

• 

If you use a signal repeater or distributor or a long 
cable, this may cause image roughness or blink for a 
moment. In this case please connect the cable to the 
monitor directly without using a repeater or a distributor, 
or replace the cable with a higher quality cable. Using 
a twisted pair extender may cause image roughness 
depending on the environment where the monitor is in or 
the cable you are using. For further information please 
ask your supplier.

• 

Some HDMI cables may not show a correct image. 
If input resolution is 1920 x 2160, 3840 x 2160 or 
4096 x 2160, please use an HDMI cable which is 
approved to support 4K resolution.

Uhe image is unstable, unfocused or swimming is 
apparent

•  The signal cable should be completely attached to the 

computer.

•  Use the OSD Image Adjust controls to focus and 

adjust the display by increasing or decreasing the fine 
adjustment.  
When the display mode is changed, the OSD Image 
Adjust settings may need to be re-adjusted.

•  Check the monitor and your display card with respect to 

compatibility and recommended signal timings.

•  If text looks garbled, change the video mode to non-

interlaced and use a 60 Hz refresh rate.

•  The image may be distorted when turning the power 

on, changing the settings or changing the settings of a 
connected device. It is not a failure of this product.

LED on the monitor is not lit (no blue or red color can be 
seen)

•  The power Switch should be in the ON position and the 

power cord should be connected.

•  Check the main Power Switch, it should be in the ON 

position.

•  Make certain the computer is not in a power-saving mode 

(touch the keyboard or move the mouse).

• 

Check in the OSD that the power indicator option is set to 
ON.

LED colors, except for blue, are blinking or glowing

• 

A certain failure might have occurred, please contact your 
supplier.

• 

If the monitor is powered off by the internal temperature 
being higher than the normal operating temperature, 
the LED will blink green or amber or red for six times. 
Power on the monitor again after confirming the internal 
temperature has been reduced to normal operation 
temperature.

• 

The monitor could be in standby. 
Press the power on button on the remote control or press 
the power button on the monitor.

Uhe image is not properly reproduced

•  Use the OSD Image Adjust controls to increase or 

decrease the coarse adjustment.

•  Make sure that a supported resolution has been selected 

on the display card or system being used.  
If in doubt, please refer to the user’s manual of the display 
card or system to change the resolution.

Uroubleshooting

Содержание MultiSync V654Q

Страница 1: ...Please find your model name in the label on the rear side of monitor MODEL V654Q V754Q V864Q V984Q User s Manual Large Format Display MultiSync V654Q MultiSync V754Q MultiSync V864Q MultiSync V984Q...

Страница 2: ...nglish 25 Media Player settings English 25 NETWORK OTHER SETTINGS English 26 Using SHARED SD card SETTINGS English 27 Using CONTENTS COPY English 28 Using Emergency contents English 28 Information OSD...

Страница 3: ...art 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference...

Страница 4: ...nce with the table below If a power cord is not supplied with this equipment please contact NEC For all other cases please use the power cord with the plug style that matches the power socket where th...

Страница 5: ...oles at the rear side of the cabinet at least once a year to remove dirt and dust When using a LAN cable do not connect to a peripheral device with wiring that might have excessive voltage Do not use...

Страница 6: ...deterioration or discoloration on the LCD panel surface Cleaning the Cabinet Unplug the power supply Gently wipe the cabinet with a soft cloth To clean the cabinet dampen the cloth with a neutral dete...

Страница 7: ...with these recommendations could result in voiding the warranty To ensure safe installation use two or more brackets to mount the unit Mount the unit to at least two points on the installation locatio...

Страница 8: ...ceiling is sturdy enough to support the weight of the unit and the mounting equipment over time against earthquakes unexpected vibrations and other external forces Be sure the unit is mounted to a so...

Страница 9: ...ing This model is equipped with attachable eyebolts to aid in mounting Install the eyebolt brackets with the attached screws Recommended Fasten Force 139 189 N cm Screw the eyebolts into eyebolt holes...

Страница 10: ...on CAUTION Ensure the Option Board is attached by the removed screws Otherwise the Option Board may fall out and expose you to danger Recommended Fasten Force 139 189N cm 4 Installing and Removing the...

Страница 11: ...to the wall make sure that the wall can support the weight of the monitor Be sure to remove the cord or chain from the wall before moving the LCD 6 Ventilation Requirements When mounting in an enclose...

Страница 12: ...ected with the SET button F Up Button Activates the OSD menu when the OSD menu is turned off Acts as button to move the highlighted area up to select adjustment items within the OSD menu G Down Button...

Страница 13: ...B Type B Connect external equipment such as a computer To control the monitor from connected external equipment please use this port USB CM1 2A Power supply port USB CM2 Service port Please do not con...

Страница 14: ...Sensor for wireless communication to the monitor for information and settings T Option Speaker Mounting Hole NOTE Please contact your supplier for a list of compatible speakers Raspberry Pi Compute M...

Страница 15: ...t button when you make a selection POINT ZOOM When OSD is not shown this button acts as point zoom button MVOLUME UP DOWN Button VOL Increases or decreases the audio output level N CH ZOOM UP DOWN But...

Страница 16: ...PICTURE ASPECT Button Selects active picture frame aspect NOTE Enable to change each multi picture size by pressing SET POINT ZOOM button during multi picture mode REMOTE ID Button Activates the REMO...

Страница 17: ...g the monitor face down 2 Install the remote control batteries The remote control is powered by two 1 5V AAA batteries To install or replace batteries A Press and slide to open the cover B Align the b...

Страница 18: ...hen connected to a computer switch on the monitor power first 7 Operate the attached external equipment Select the input source for the attached equipment to show the image signal on screen 8 Adjust t...

Страница 19: ...connecting or disconnecting a USB storage device or a microSD memory card to avoid data corruption Wiring Diagram USB1 USB2 USB CM1 2A USB CM2 USB MP Dotted lines other signal Solid lines video signa...

Страница 20: ...ith HDMI Please use an HDMI cable with the HDMI logo It may take a moment for the signal to appear after turning on the computer Some display cards or drivers may not display an image correctly When y...

Страница 21: ...ion may not be working In this case please check user s manual of your computer or device or contact your supplier for detailed information Before turning off the main power switch of the monitor or s...

Страница 22: ...trol Panel or Remote Control to turn on the monitor NOTE The Main Power switch must be in the ON position in order to power up the monitor using the remote control or the Power button on the Control P...

Страница 23: ...d INPUT DETECT is set to a setting except for NONE USB POWER is set to ON DisplayPort in the TERMINAL SETTINGS is set to MST Glowing amber No AV signal input has been detected by the monitor during th...

Страница 24: ...splayed in the Sorted order NOTE Only 1 USB storage device can be recognized by the viewer A window will appear when you press the control panel buttons while the Media Player is active You can select...

Страница 25: ...ry card in the FAT32 format or FAT16 format Refer to the computer s instruction user s manual or Help file on how to format a microSD memory card Information Up to 32GB microSDHC is supported NOTE The...

Страница 26: ...See page 19 File display screen The files can be displayed using either icons or thumbnails in the Media Player Icon display RETURN Goes back one level higher PAGE UP Displays a list of the previous...

Страница 27: ...cts AUTO or MANUAL INTERVAL Sets interval time REPEAT Check the check box to repeat slideshow AUDIO FILE Selects an audio file BGM Check the check box to enable BGM PLAY END SCREEN Selects a setting f...

Страница 28: ...ntrolling the monitor Menu Function ENABLE Check the checkbox to enable SHARED FOLDER SETTINGS SHARED FOLDER Set the IP address of the network shared folder location that contains the les for copying...

Страница 29: ...procedure 1 Open the Monitor LAN control of the network connected monitor then select SD CARD VIEWER 2 Select SEARCH to display the IP ADDRESS of the currently connected monitor and all compatible mon...

Страница 30: ...city is not enough to copy selected folders When contents copy has occurred previous data that was saved in the microSD memory card is deleted Only devices connected to the monitor are shown When the...

Страница 31: ...erating systems many smart phones and other digital cameras Recommended setting for general color management Adobe RGB SIM Provides a standard color space used in high end graphics applications such a...

Страница 32: ...the user including those with color vision deficiency there will be a variation in how the screen s color is seen and experienced A simulation is used to illustrate the view of those with a color visi...

Страница 33: ...Option Board you are using 2 This input is available when the optional Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module are installed For MP STANDARD CINEMA CUSTOM1 CUSTOM2...

Страница 34: ...HITE x y x 0 279 y 0 292 RED x y x 0 683 y 0 306 GREEN x y x 0 191 y 0 709 BLUE x y x 0 153 y 0 044 COLORVISIONEMU OFF UNIFORMITY OFF METAMERISM ON OFF COLORCONTROL R 0 Y 0 G 0 C 0 B 0 M 0 Goto Adjust...

Страница 35: ...tem gamma can be adjusted PROGRAMMABLE1 2 3 A programmable gamma curve can be loaded using optional NEC software AUTO HDR SELECT HDMI input only GAMMA correction of HDR signal automatically changes to...

Страница 36: ...of the active screen area are not shown The reduced image may have some image degradation ZOOM Maintains the aspect ratio while zooming HZOOM Horizontal zoom value VZOOM Vertical zoom value H POS Hor...

Страница 37: ...ct STEREO adjust the L R volume balance Press the button to move the stereo sound image to right Press the button to move the stereo sound image to left NOTE BALANCE is not available if MONO is set at...

Страница 38: ...repeating every day EVERY WEEK Select this setting if the schedule is repeating every week WEEKDAY Select this setting if the schedule is on a weekday This item is set by the WEEKEND and the HOLIDAY...

Страница 39: ...t available when MULTI PICTURE is OFF When changing input signal for the active picture after selecting an input press SET PICTURE SIZE 1 2 4 Sets the Active Picture size Press the SET POINT ZOOM butt...

Страница 40: ...cannot set OPTION slot 2 type PC option DP to any priority settings If you set OPTION slot 2 type PC option DP to Priority 1 or 2 or 3 you cannot set DisplayPort1 to any priority settings INPUT CHANG...

Страница 41: ...14 characters including Space A Z 0 9 and some symbols RESET Resets the following settings within the OSD menu back to factory setting OSD TIME OSD POSITION INFORMATION OSD OSD TRANSPARENCY MULTI DISP...

Страница 42: ...SETTING window is shown Do not connect network devices between the monitors connected with LAN SETTING ITEM Select an item from MONITOR ID IP ADDRESS and ID and IP MONITOR ID When YES is selected the...

Страница 43: ...rker Background color of the Media Player window is also changed POWER ON DELAY Adjusts the delay time between being in standby mode and entering power on mode DELAY TIME POWER ON DELAY can be set bet...

Страница 44: ...nselected buttons are locked When LOCK is selected all INPUT buttons are locked CHANNEL To lock channel buttons on the remote control select it to LOCK then press ACTIVE channel CH ZOOM button and but...

Страница 45: ...s of the backlight of the LCD independently according to the input signal HUMAN SENSING 2 HUMAN SENSING has three settings NOTE POWER SAVE is disabled when AUTO OFF or CUSTOM is selected in HUMAN SENS...

Страница 46: ...no connected HDMI CEC audio device to the monitor SEARCH DEVICE Searches the HDMI CEC device connected to the monitor When search is successful the connected HDMI CEC device s type and registered devi...

Страница 47: ...areful to avoid resetting all items inadvertently COMPUTE MODULE COMPUTE MODULE When a Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module are installed additional OSD menu ite...

Страница 48: ...ike CRT monitors LCD monitors image persistence is not permanent but constant images being displayed for a long period of time should be avoided To alleviate image persistence turn off the monitor s m...

Страница 49: ...l monitors in range 1 On the remote control press and hold down the REMOTE ID SET button while using the keypad to input the REMOTE CONTROL ID number 0 2 All monitors within range of the remote contro...

Страница 50: ...have a limit to the connectable monitors Please execute AUTO ID see page 40 before manually specifying the ID number or control by the specified ID number Main Monitor Sub Monitors Connector Connecto...

Страница 51: ...n reverse order the com port may not work When controlling the monitor connected with an RS 232C cable please refer to the Control command See page 57 or see the External_Control pdf file on the CD RO...

Страница 52: ...onitor uses RXD TXD and GND lines for RS 232C control The reverse type cable null modem cable not included should be used for RS 232C control 2 PIN ASSIGNMENT RS 232C input output 1 6 5 9 D SUB 9P Mon...

Страница 53: ...ase refer to the help files and the other information provided in your software To access the HTTP server launch a web browser on a computer connected to the same network as the monitor and enter the...

Страница 54: ...onfigured in the HOSTS file of the computer being used you can then access the network settings of the monitor via this host name by using a compatible browser Example 1 When the host name of the moni...

Страница 55: ...when MANUAL is selected for IP SETTING NOTE Set as 0 0 0 0 to delete the setting DNS Set for IP ADDRESS setting of DNS server AUTO The DNS server connected to the monitor will automatically assign its...

Страница 56: ...into the authentication server when authentication is required for the email transmission Up to 60 alphanumeric characters can be used PASSWORD This sets the password for logging into the authenticati...

Страница 57: ...r off for the detection from AMX Device Discovery when connecting to a network supported by an AMX s NetLinx control system HINT When using a device that supports AMX Device Discovery all AMX NetLinx...

Страница 58: ...JLink PJLink is a standardization of protocol used for controlling devices of different manufacturers This standard protocol was established by Japan Business Machine and Information System Industries...

Страница 59: ...71 0d Input Source Select HDMI3 01 30 41 30 45 30 41 02 30 30 36 30 30 30 38 32 03 78 0d or 01 30 41 30 45 30 41 02 31 31 30 36 30 30 38 32 03 78 0d Input Source Select MP 01 30 41 30 45 30 41 02 30 3...

Страница 60: ...andby If the monitor is set to standby using the wireless remote control supplied with the monitor HDMI CEC supported devices also go into standby at the same time If the monitor goes into standby whi...

Страница 61: ...except for NONE MULTI PICTURE MODE SCREEN SAVER SUPER in INPUT CHANGE TILE MATRIX and TEXT TICKER When DYNAMIC or ZOOM is selected in ASPECT the image will change to FULL Then start with POINT ZOOM Af...

Страница 62: ...1h Proof of Play event is last power on time 10h MEDIA PLAYER is stop 11h MEDIA PLAYER is start 12h MEDIA PLAYER is pause 13h MEDIA PLAYER error occur 20h Contents Copy from USB 21h Contents Copy form...

Страница 63: ...layPort IN1 Option Board slot SLOT2 DP Option Board slot SLOT2 DP TMDS Option Board slot SLOT2 TMDS Connector TERMINAL SETTINGS 1 MODE 1 MODE 2 MODE 1 MODE 2 MODE 1 MODE 2 MODE 1 2CH MODE 1 Picture 1...

Страница 64: ...No MODE 2 No No No No No No No No No No No No HDMI2 HDMI IN2 MODE 1 No No No No No No No No No No No No MODE 2 No No No No No No No No No No No No HDMI3 HDMI IN3 MODE 1 No No No No No No No No No No...

Страница 65: ...HDMI2 HDMI IN2 MODE 1 No No Yes No No No Yes Yes Yes Yes No Yes MODE 2 No No No No No No No No No No No No HDMI3 HDMI IN3 MODE 1 No No No No Yes No Yes Yes Yes Yes No Yes MODE 2 No No No No No No No...

Страница 66: ...No No No No No No No No No No HDMI2 HDMI IN2 MODE 1 Yes No Yes No Yes No Yes Yes No Yes No No MODE 2 No No No No No No No No No No No No HDMI3 HDMI IN3 MODE 1 Yes No Yes No Yes No Yes Yes No Yes No No...

Страница 67: ...o No No No HDMI2 HDMI IN2 MODE 1 Yes No Yes No Yes No Yes Yes Yes No No Yes MODE 2 No No No No No No No No No No No No HDMI3 HDMI IN3 MODE 1 Yes No Yes No Yes No Yes Yes Yes No No Yes MODE 2 No No No...

Страница 68: ...No No No No HDMI2 HDMI IN2 MODE 1 No No Yes No Yes No No Yes Yes Yes No Yes MODE 2 No No No No No No No No No No No No HDMI3 HDMI IN3 MODE 1 Yes No Yes No Yes No Yes Yes Yes Yes No Yes MODE 2 No No No...

Страница 69: ...No No No No No Yes Yes No No Yes HDMI2 HDMI IN2 MODE 1 Yes No Yes No Yes No Yes Yes Yes No No Yes MODE 2 No No No No No No No Yes Yes No No Yes HDMI3 HDMI IN3 MODE 1 Yes No Yes No Yes No Yes Yes Yes N...

Страница 70: ...slot SLOT2 TMDS MODE 1 Yes No Yes No Yes No Yes Yes Yes No No Yes 1 SLOT2 CH SETTING for SLOT2 DP TMDS PICTURE NUMBER 4 PICTURES Only one input signal can be selected from within a group One of five...

Страница 71: ...innovative power saving methods that allow the monitor to shift to a lower power consumption level when on but not in use saving two thirds of your monitor energy costs reducing emissions and lowering...

Страница 72: ...repeater or distributor or a long cable this may cause image roughness or blink for a moment In this case please connect the cable to the monitor directly without using a repeater or a distributor or...

Страница 73: ...function is not working properly The SCHEDULE function will be disabled when the OFF TIMER is set If the OFF TIMER function is enabled and the power to the LCD monitor is turned off when the power su...

Страница 74: ...it DisplayPort Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit AUDIO Output Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms Speaker Output External Speaker Jack 15 W 15 W 8 ohm Internal Speak...

Страница 75: ...20 24bit DisplayPort Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit AUDIO Output Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms Speaker Output External Speaker Jack 15 W 15 W 8 ohm Internal...

Страница 76: ...4bit DisplayPort Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit AUDIO Output Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms Speaker Output External Speaker Jack 15 W 15 W 8 ohm Internal Spe...

Страница 77: ...20 24bit DisplayPort Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit AUDIO Output Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms Speaker Output External Speaker Jack 15 W 15 W 8 ohm Internal...

Страница 78: ...information on recycling facilities can be found on our following websites https www nec display solutions com p greenvision en greenvision xhtml in Europe https www nec display com in Japan or https...

Страница 79: ...e follow applicable legislation or agreement you may have The mark on electrical and electronic products may only apply to the current European Union Member States Outside the European Union If you wi...

Страница 80: ...WW MPEGLA COM 2 MPEG 4 Visual THIS PRODUCT IS LICENSED UNDER THE MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR i ENCODING VIDEO IN COMPLIANCE WITH TH...

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