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Страница: 14 / 18

2019

NEC Australia Pty Ltd

Commercial in Confidence

MLC Making a Call

1. Press the digits on the MLC softphone and

press Speaker to make the call
For an external department call please place a
“0” in front of the number

2. To hang up the call press Speaker again

Содержание MLC

Страница 1: ...Multi Line Client MLC Softphone ...

Страница 2: ...Topics Softphone Launch activation setup Headset setup Call forward business rules Outbound calling Enter call number Incoming calls Incoming calls Call history Voicemail setup and use ...

Страница 3: ... 2019 NEC Australia Pty Ltd 3 Commercial in Confidence MLC Softphone Activation Multi Line Client MLC is the softphone client Once started Select Activate ...

Страница 4: ... 2019 NEC Australia Pty Ltd 4 Commercial in Confidence MLC Activation Code Enter activation code as given to you via the telephony team Successful activation Next Click yes to update settings ...

Страница 5: ... 2019 NEC Australia Pty Ltd 5 Commercial in Confidence MLC Login Enter extension number and extension password and press save Extension ready to be setup ...

Страница 6: ...ght icon tray 1 Have your headset connected to your USB port of your laptop 2 Right Click on the Speaker icon 3 Left click on Playback Devices 4 Right click Headset icon 5 Left click on Set as Default Device 6 Press OK 7 Headset is now setup This is a one time setup for your headset ...

Страница 7: ...n needs to be RED to ensure the Microphone on your headset works 2 To mute your call so the caller can not hear you press the Mic button the red light turns off the caller will not be able to hear you 3 For the caller to recommence hearing your conversation press Mic again the red light will turn on ...

Страница 8: ...evice down arrow to select either your Headset or laptop as your incoming call ringing device 3 Click save once you have selected your preferred option When you press the AUDIO SETTINGS button you get the following window This allows you to select one audio device for ring tone usually your laptop speakers and a different device for Audio speech ...

Страница 9: ...n Confidence MLC Headset Please ensure your headset is fully charged to ensure it works correctly It is charged via the wired USB connection The Headset can be used in a wired mode or Bluetooth mode All incoming calls will ring via the headset ...

Страница 10: ...fidence Voicemail setup 1 Dial 98900 and press the speaker button 2 Your default password is 0000 3 You will be requested to select a new password from 4 to 16 characters 4 Follow the instructions on the phone 5 Once complete your voicemail is setup ...

Страница 11: ...Calls button 3 Enter the number you wish to forward all E g Mobile 00401 123 456 You will need to ensure you place a 0 before the phone number required 4 Press the Speaker button when complete 5 The red light will now be on To turn off the CF AllCalls function press the Speaker button wait for the dial tone and press the CF AllCalls button again ...

Страница 12: ...nswer button 3 Enter the number you wish to forward all E g Mobile 00401 123 456 You will need to ensure you place a 0 before the phone number required 4 Press the Speaker button when complete 5 The red light will now be on To turn off the CF NoAnswer function press the Speaker button wait for the dial tone and press the CF NoAnswer button again ...

Страница 13: ...yLine button 3 Enter the number you wish to forward all E g Mobile 00401 123 456 You will need to ensure you place a 0 before the phone number required 4 Press the Speaker button when complete 5 The red light will now be on To turn off the CF BusyLine function press the Speaker button wait for the dial tone and press the CF BusyLine button again ...

Страница 14: ... Commercial in Confidence MLC Making a Call 1 Press the digits on the MLC softphone and press Speaker to make the call For an external department call please place a 0 in front of the number 2 To hang up the call press Speaker again ...

Страница 15: ... Call 1 Lights will flash on the MLC and a ringing tone will come through the headset 2 The calling number will be displayed on the screen 3 To answer the call press the Answer button 4 To complete the call either wait for the caller to hang up or press the Speaker button ...

Страница 16: ... 2 Call Logs will be displayed for either All or missed depending all the tab selected 3 To make a call press the number required and press the green handset icon 4 To add the number to contacts press the number you require and press the Add to Contacts icon Follow the on screen prompts and press save ...

Страница 17: ... 2019 NEC Australia Pty Ltd 17 Commercial in Confidence Voicemail DJCS staff to dial the vmail pilot number to access their voicemail ...

Страница 18: ......