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3-6         Using the Admin Tabs

NEC MH150/MH160 Mobile Handset Administration Tool-Installation and User Guide - Issue 1

Error Information

The Error info tab (

Figure 3-6

) provides a utility to assist the NEC 

customer service team to troubleshoot handset errors. When directed 

by customer service, this utility enables you to save any errors as a file, 

which can then be sent to your NEC representative for handling. 
Use the Browse button to establish the path and enter the filename. 

Future saves will point to this same location as the default, so that the 

same file may be overwritten if desired. A drop-down list box displays 

the most recently used filenames. 
The File time window displays the modification timestamp of the file in 

the Save error info as file window. 
Power off handset and place it in the Dual Charger.
Click the Get file button to save the file. The file will be copied from the 

handset to the location. 
The Read/Write indicators will reflect the action as it occurs. 
A progress indicator above the prompt line displays the file transfer 

progress.

Figure 3-6  Error information tab screen

Содержание MH150

Страница 1: ...NEC NEC Unified Solutions Inc NEC MH150 MH160 Mobile Handset Administration Tool Installation User Guide September 2008 NDA 30922 Issue 1 ...

Страница 2: ...tomers The information contained herein is the property of NEC Unified Solutions Inc and shall not be reproduced without prior written approval from NEC Unified Solutions Inc 2008 NEC Unified Solutions Inc MS DOS and Microsoft Windows are registered trademarks of Microsoft Corporation All other brand or product names are or may be trademarks or registered trademarks of and are used to identify pro...

Страница 3: ...stallation 2 1 Installing the Handset Administration Tool 2 2 Installing the USB Driver 2 6 Using the Admin Tabs 3 1 Connecting the Handset 3 2 Password Configuration 3 4 Character table 3 5 Error Information 3 6 Software Updates 3 7 Version 3 9 FTP Update 3 10 Local File Update 3 11 Using the Settings Editor 4 1 Opening the Settings Editor 4 1 The Settings Editor Screen 4 2 ...

Страница 4: ...ad download and indicators 4 5 Tab Options 4 5 Creating a Configuration Plan 4 6 Organize the plan 4 6 Create the options and save the settings 4 7 Configuration planning worksheet sample 4 8 Downloading and Uploading Configuration Plans 4 9 Downloading a configuration plan to a handset 4 9 Uploading a configuration plan from a handset 4 10 Regulatory Domain Mismatch 4 10 ...

Страница 5: ...ct tab prompt showing the next action or status 3 2 3 3 Prompt to enter the password and remember password checkbox 3 3 3 4 Connect tab prompt indicates the Mobile Handset is connected 3 4 3 5 Password change tab window 3 5 3 6 Error information tab screen 3 6 3 7 Firmware tab displays current file information 3 7 3 8 Firmware update ready to begin 3 8 3 9 Version tab displays current Handset info...

Страница 6: ...iv Figures NEC MH150 MH160 Mobile Handset Administration Tool Installation and User Guide Issue 1 ...

Страница 7: ...e Handset Administration Tool Installation and User Guide Issue 1 Tables Table Title Page 3 1 Handset character entry table 3 5 4 1 Tab options on the Settings Editor window 4 5 4 2 Configuration planning worksheet sample 4 8 ...

Страница 8: ...vi Tables NEC MH150 MH160 Mobile Handset Administration Tool Installation and User Guide Issue 1 ...

Страница 9: ...tration document that pertains to the system in your facility for exact configuration options of the handset Specific configuration options are explained in detail in the configuration and administration document for your system NEC MH150 MH160 Mobile Handset Administration Guide NEC MH150 MH160 Deployment Best Practices Guide NEC WLAN Voice Gateway Administration Guide Customer support hotline Fo...

Страница 10: ...1 2 About This Guide NEC MH150 MH160 Mobile Handset Administration Tool Installation and User Guide Issue 1 ...

Страница 11: ...nistrative computer Handset in Dual Charger USB cable Mobile Handset and PC connection using USB ports Configuration options include Setting all options on the Admin menu Setting all options on the Config menu Recording error information to assist troubleshooting Upgrading handset software The Setup exe file on the CD will download and install the files for the Handset Administration Tool and down...

Страница 12: ...C MH150 and MH160 Mobile Handset Power supply for the appropriate country or region A USB cable with a 5 pin mini USB connector not supplied by NEC Installing the Handset Administration Tool Step 1 Locate the Setup exe file on the CD You may copy this file to your local drive or install from the CD Click the Setup exe file to start the installation process Figure 2 2 Preparing to Install The Insta...

Страница 13: ...Handset Administration Tool Installation 2 3 NEC MH150 MH160 Mobile Handset Administration Tool Installation and User Guide Issue 1 Step 2 Click Next to continue Figure 2 3 InstallShield Wizard welcome ...

Страница 14: ...istration Tool Installation and User Guide Issue 1 Step 3 The Destination Folder allows you to change the install to another folder or to simply install in the folder location displayed next to the folder icon Click Next to continue Figure 2 4 InstallShield Wizard Destination folder ...

Страница 15: ...Installation 2 5 NEC MH150 MH160 Mobile Handset Administration Tool Installation and User Guide Issue 1 Step 4 The program is about to be installed Click Install to begin Figure 2 5 InstallShield Wizard read to begin installation ...

Страница 16: ...ation and User Guide Issue 1 Step 5 Click Finish to exit the InstallShield Wizard Figure 2 6 InstallShield Wizard completed The Handset Administration Tool will appear in your Programs list under the Start menu as HandsetAdmin and as an icon on your desktop It may be launched like any other program NOTE ...

Страница 17: ...ll outlet Step 3 Plug the USB cable into the Dual Charger and into an available USB port on the PC Step 4 Power off a NEC MH150 and MH160 Mobile Handset remove the Battery Pack optional and place the handset in the Charger If properly seated the handset automatically powers up in USB mode and the handset screen displays a USB Mode on indication If the handset is not properly seated in the Dual Cha...

Страница 18: ...Handset Administration Tool Installation and User Guide Issue 1 Step 6 The files need to be installed from a specific location so select Install from a list or specific location Advanced and click Next Figure 2 8 Found New Hardware Wizard Install software for USB Device ...

Страница 19: ...arch for the best driver in these locations Clear the check box Search removable media Select the check box Include this location in the search Browse the folder where the USB driver files were installed The default location is C Program Files HandsetAdmin Driver Click Next Figure 2 9 Found New Hardware Wizard Choose search and installation options ...

Страница 20: ...zard displays The USB driver files are proprietary to SpectraLink and were not submitted to Microsoft for testing They were fully tested by SpectraLink to more exacting standards and will not harm your system Click Continue Anyway Figure 2 10 Warning Software has not passed Microsoft testing Step 9 Microsoft Wizard installs the USB driver software Figure 2 11 New software is being installed ...

Страница 21: ...e Handset Administration Tool Installation and User Guide Issue 1 Step 10 The final screen indicates that the USB driver has been successfully installed Click Finish to close the wizard and proceed with handset configuration Figure 2 12 Software installation completed ...

Страница 22: ...2 12 Handset Administration Tool Installation NEC MH150 MH160 Mobile Handset Administration Tool Installation and User Guide Issue 1 ...

Страница 23: ...Figure 3 1 the first time the program is launched and whenever an update is installed Figure 3 1 End User License Agreement The Handset Administration Tool has two separate functional areas the Admin Tabs and the Handset Settings Editor The Admin Tabs are used to connect to the handset set and change the password retrieve error messages update handset software and update the Handset Administration...

Страница 24: ...caution or attention Red indicates an error Gray indicates not active status Blinking indicates entry is needed or waiting on system response If closed the Admin Tabs may be opened from the Settings Editor by selecting the Admin or View option on the Settings Editor menu bar Connecting the Handset There are six tab labels that describe each of the available functions The tab labels are Connect Pas...

Страница 25: ...rd and remember password checkbox When the handset is inserted for the first time the password must be entered If you select the Remember password check box the password is retained as the default password for all handsets Enter the password and click Submit The default password is 123456 Unique passwords for each handset are not remembered When connection is established between the program and th...

Страница 26: ...ssword is a security measure to restrict access to the Admin menu settings Prior to changing a password the existing password must be entered The new password must be entered twice for confirmation If a password is desired to gain access to the handset s Admin menu select the Enable password checkbox If no password is desired clear the Enable password checkbox A password may be up to 18 characters...

Страница 27: ...w numbers and letters are entered on the handset s keypad The CAPS caps softkey toggles to allow both upper and lowercase letters Only English characters are allowed Table 3 1 Handset character entry table Key caps CAPS 1 1 1 2 2 a b c 2 A B C 3 3 d e f 3 D E F 4 4 g h i 4 G H I 5 5 j k l 5 J K L 6 6 m n o 6 M N O 7 7 p q r s 7 P Q R S 8 8 t u v 8 T U V 9 9 w x y z 9 W X Y Z 0 0 0 _ space ...

Страница 28: ...ath and enter the filename Future saves will point to this same location as the default so that the same file may be overwritten if desired A drop down list box displays the most recently used filenames The File time window displays the modification timestamp of the file in the Save error info as file window Power off handset and place it in the Dual Charger Click the Get file button to save the f...

Страница 29: ...ndsets will continue to download code over the air and revert to the different version Remove handset code from the TFTP server or disable broadcasting before relying on this update procedure This is not an efficient method of updating any quantity of handsets but it works for testing new code and in extremely small installations Step 3 Use the Browse button to locate the software file The drop do...

Страница 30: ...rogress you may open other tabs and the handset indicators shown on those tables will inform you of the status of the update Step 6 Conditional Should an Error indication occur retry the update after ensuring that the handset is properly seated and that the USB cable is in good condition and connected securely Contact Customer Service if an error persists See About This Guide for contact informati...

Страница 31: ...e program can be updated from either of two locations FTP Update or Local File Update Updates may be installed either automatically or manually The Automatic option sets the program to automatically check the FTP site for updates every time the HAT program is launched The Disable option disables the automatic check and allows you to manually update the program by clicking the Update Now button Any...

Страница 32: ...e program is updated In order to use this option the computer must have access to the internet Step 1 Click Update Now to start the FTP update process Figure 3 10 Version tab displays the FTP update progress Step 2 If the Automatic option is selected the following prompt Figure 3 11 will appear before the update is installed Click OK to continue Figure 3 11 Mobile Handset update prompt Step 3 Clic...

Страница 33: ... must obtain the pkg file to perform a local update Use the FTP update option explained above or a service option to obtain the pkg file Copy the pkg file to an accessible location The MH Administration Tool must already be installed on any computer that is being updated Install the MH Administration Tool software first and then update it The following procedure is used for a local file update Ste...

Страница 34: ...initiation Step 4 Browse to the location of the pkg file and click it Step 5 Click OK to continue See Figure 3 14 Figure 3 14 Handset Administration Tool upgrade confirmation dialog box Step 6 Click OK to continue This will install the update by overwriting the previous version See Figure 3 15 Figure 3 15 Confirmation of HandsetAdmin shutdown ...

Страница 35: ...end user to customize settings for user preferences The Settings tab allows you to configure both required and optional settings in the Admin and Config menus Specific configuration requirements are detailed in the NEC MH150 and MH160 Mobile Handset Administration Guide document Opening the Settings Editor The Settings tab displays the serial number of the handset and the software version being ru...

Страница 36: ...bs again go to the Settings Editor menu bar and select either View Admin Functions or any of the options listed under the Admin menu item The Settings Editor Screen The Settings Editor is a powerful utility that allows you to edit or set any Admin menu or config menu option The Settings Editor Figure 4 2 on page 4 3 includes the following areas Toolbar to execute configurations and save files Tabs...

Страница 37: ...s or settings for your system s protocol Using the Settings Editor 4 3 NEC MH150 MH160 Mobile Handset Administration Tool Installation and User Guide Issue 1 Figure 4 2 Handset Settings Editor Network Config screen Tabs Toolbar Radio Buttons Options to from the handset Options that can be edited NOTE ...

Страница 38: ...m types relate to network options such as security settings and regulatory domain Group types relate to Push to talk options User types reference name extension and profile options The file indicators beside the Save As buttons have three colors to indicate the status of the file displayed in the window Red file does not exist The filename in the window has not been saved Green unsaved edits Chang...

Страница 39: ... Admin menu options are password protected and usually set by the system administrator Config menu options are available to the end user but are also offered here for initial configuration of key settings Specific options vary by protocol Table 4 1 Tab options on the Settings Editor window Tab Contents Admin Menu Contents Config Menu Phone config Extension and User Name Time Zone Daylight Saving P...

Страница 40: ...cally tagged as Grp options and saved as Group files Profiles Silent Vibrate Loud Soft Custom N A Noise Mode Ring in Speaker Headset Warning Tones Key Tones Push to Talk Ring option Telephone Ring Message Alert 1 Message Alert 2 Ring option settings Ring Cadence Ring tone Ring volume Vibrate Cadence Ring Delay Your handsets may have different options than those available in the Handset Administrat...

Страница 41: ...me way create each Group plan by entering the values in the fields designated as Group types Click the Grp radio button on the left side of the window for each option Save each plan under a different name in the Group filename field You may have several groups possibly divided by sets of PTT users It is recommended that you establish one generic User file that has the default or desired values for...

Страница 42: ...rksheet to design your configuration plan Table 4 2 Configuration planning worksheet sample Plan category __System______ Filename __System01____ Sys Grp Usr Label Editable Setting Time Zone 7 Mountain Daylight Saving DST Auto USA Protected Speed Dial Number 5555 Protected Speed Dial Name Security Assign to 1 Speakerphone Enabled Predial Enabled The settings in the table above are executed in Figur...

Страница 43: ...Editor example Downloading and Uploading Configuration Plans Once your configuration plans are established the settings are easily downloaded into the handsets Downloading a configuration plan to a handset Step 1 Use the Open button located in the File management section on the toolbar to open the System Group and User cfg files for this handset ...

Страница 44: ...ngs over to the Editable settings fields using the left Copy settings arrow to use them to create configuration plans as described above or to save them by user or extension Regulatory Domain Mismatch The options that are available on the Settings Editor may not match the options currently enabled on the handset This could happen if you update the software in the handset without also updating the ...

Страница 45: ...For additional information or support on this NEC Unified Solutions Inc product contact your NEC Unified Solutions Inc representative ...

Страница 46: ...NEC MH150 MH160 Mobile Handset Administration Tool Installation and User Guide NEC NEC Unified Solutions Inc NDA 30922 Issue 1 ...

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