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5. Troubleshooting

Express5800/R120h-1M, R120h-2M Maintenance Guide

Chapter 1 Maintenance



Update the system ROM to the latest version.

[?]

A STOP error, a blue screen (Windows), or a purple diagnostic screen (VMware) is displayed.



Reseat the DIMM.



Update the system ROM to the latest version.



Replace the DIMM.

[?]

A Linux kernel panic occurs.



Reseat the DIMM.



Update the system ROM to the latest version.



Replace the DIMM.

[?]

Server restarts or powers down unexpectedly



Reseat the DIMM.



Update the system ROM to the latest version.



Replace the DIMM.

[?]

Parity errors occur



Reseat the DIMM.



Update the system ROM to the latest version.



Replace the DIMM.

[?]

Performance of memory is degraded



Reseat the DIMM.



Update the system ROM to the latest version.



Replace the DIMM.

[?]

The memory LED is amber



Reseat the DIMM.



Update the system ROM to the latest version.



Replace the DIMM.

[?]

ECC errors occur with no other symptoms



Reseat the DIMM.



Update the system ROM to the latest version.



Replace the DIMM.

Содержание EXP807

Страница 1: ...NEC Express Server Express5800 Series Express5800 R120h 1M R120h 2M EXP807 EXP810 Maintenance Guide Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix April 2018 NEC Corporation 2018 ...

Страница 2: ...stallation of additional options connection of peripheral devices and suitable location for this server Chapter 3 Setup System Utility configurations and summary of EXPRESSBUILDER Chapter 4 Appendix Specifications and other information Installation Guide Windows Chapter 1 Installing Windows Installation of Windows and drivers and precautions for installation Chapter 2 Installing the Bundled Softwa...

Страница 3: ... 5 Cleaning 17 Cleaning the server 18 2 5 1 Cleaning the tape drive 18 2 5 2 Cleaning the keyboard and mouse 18 2 5 3 3 User Support 19 3 1 Maintenance Services 19 3 2 Before Asking for Repair 19 4 Collecting Failure Information 20 4 1 Collecting Event Logs 20 Windows Server 2016 20 4 1 1 Windows Server 2012 R2 22 4 1 2 4 2 Collecting Configuration Information 24 Windows Server 2016 24 4 2 1 Windo...

Страница 4: ... RBSU 70 1 2 2 BMC Configuration Utility 121 1 2 3 Embedded Device Information 126 1 2 4 One Time Boot 127 1 2 5 Embedded Applications 127 1 2 6 System Information 128 1 2 7 System Health 134 1 2 8 2 RAID System Configuration 135 2 1 Start HPE Smart Array S100i Utility 135 Step1 135 Step2 136 2 2 Exit HPE Smart Array S100i Utility 138 2 3 Menu Tree of HPE Smart Array S100i Utility 139 2 4 Procedur...

Страница 5: ...TPS 172 10 Express Report Service MG 173 Chapter 3 Appendix 174 1 IML Error Message 175 2 List of Windows Event Logs 213 3 Accessing Data for Electric Power Temperature and Processor Utilization 223 3 1 Windows 223 Power consumption 223 3 1 1 Intake air temperature 224 3 1 2 Processor utilization 227 3 1 3 4 Glossary 228 5 Revision Record 229 ...

Страница 6: ...as follows Attention This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Prohibited Action This symbol indicates prohibited actions An image in the symbol illustrates a particular prohibited action Mandatory Action This symbol indicates mandatory actions An image in the symbol illustrates a mandatory action to avoid a part...

Страница 7: ...d are not followed hardware failure data loss and other serious malfunctions could occur Note Indicates items that must be confirmed when handling hardware or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk drive This server is equipped with one of the following drives These drives are referred to as optical disk drive in this docum...

Страница 8: ...s for detailed information Notations in this document Official names of Windows Windows Server 2016 Windows Server 2016 Standard Windows Server 2016 Datacenter Windows Server 2012 R2 Windows Server 2012 R2 Standard Windows Server 2012 R2 Datacenter POST POST described in this manual refers to the following Power On Self Test BMC BMC described in this manual refers to the following Baseboard Manage...

Страница 9: ... Enterprise Linux are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Broadcom NetXtreme LiveLink Smart Load Balancing are registered trademarks or trademarks of the Broadcom Corporation in the U S and other countries SD and microSD are trademarks or the registered trademarks of SD 3C in the United states and other countries VMware is a registered tradem...

Страница 10: ... FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY...

Страница 11: ...er and or the Unified Extensible Firmware Interface UEFI Forum s UEFI Specifications v 2 0 and later together the UEFI Specifications only as necessary to emulate an implementation of the UEFI Specifications and to create firmware applications utilities and or drivers The MIT License Agreement The MIT License Copyright c year copyright holders Permission is hereby granted free of charge to any per...

Страница 12: ...is product includes software developed by Greg Roelofs and contributors for the book PNG The Definitive Guide published by O Reilly and Associates zlib End User License Agreement zlib License zlib h interface of the zlib general purpose compression library version 1 2 2 October 3rd 2004 Copyright C 1995 2004 Jean loup Gailly and Mark Adler This software is provided as is without any express or imp...

Страница 13: ...s document contact your sales representative 4 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 5 The sample values used in this document are not actual values 6 Keep this document for future use Latest editions This document was created based on the information available at the time of its creation The screen images messages and procedur...

Страница 14: ...vices on this product 4 Collecting Failure Information Describes how to collect information about the location where a failure occurred and its cause if the server malfunctions See this section in case of a failure 5 Troubleshooting Describes how to identify the causes of problems and what actions are to be taken to address them See this section if you suspect a failure 6 Windows System Recovery D...

Страница 15: ...tion Do not get your fingers caught Be careful of handling internal components that may be at high temperatures Note If the server has hard disk drives move the server while being careful not to damage the drive When storing the server monitor the environmental conditions of the storage area Temperature 10 C to 55 C Humidity 20 to 80 No dew condensation is permitted Tips Make backup copies of impo...

Страница 16: ...mation for BIOS firmware FW driver and others of the server and peripheral devices on our website We recommend you to apply the latest update always NEC corporate site http www nec com Support Downloads Tips NEC recommends that you back up data before applying the latest update 2 2 Checking Alerts Use NEC ESMPRO Manager for Windows to constantly verify that no abnormalities are discovered on the m...

Страница 17: ...sentative 2 4 Backup We recommend that you periodically back up the data on HDD If a RAID array has been configured on your system back up the RAID configuration data We also recommend that you back up it after a rebuilding process required due to HDD failure 2 5 Cleaning Regularly clean the server to keep it in good condition WARNING Be sure to observe the following precautions to use the server ...

Страница 18: ... water and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 7 Wipe the server with a dry cloth Cleaning the tape drive 2 5 2 A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge Periodically clean the tape drive with the designated cleaning tape ...

Страница 19: ...re occurred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 See Chapter 1 5 Troubleshooting If you find a symptom similar to your problem take the action as instructed 3 Confirm that the required software has been properly installed 4 Scan for viruses using a commercial Antivirus Software If the problem persists after taking the measures above...

Страница 20: ...ve Important When the system restarts after a failure has occurred a message may appear indicating virtual memory shortage Ignore this message and proceed with starting the system Restarting the system may result in an inability to properly dump the data 4 1 Collecting Event Logs To collect various event logs follow the steps below Tips If a STOP error system error or system stall occurs restart W...

Страница 21: ...Application records events related to running applications Security records events related to security System records events that occur in Windows system components 3 Click Save All Events As from Action menu 4 Type the file name of the archived log in File name 5 Select the type of the log file you want to save in Save as type and then click Save ...

Страница 22: ...nce Guide 22 Chapter 1 Maintenance Windows Server 2012 R2 4 1 2 1 Click Settings on Charms Bar To go to the step 4 you can directly choose Event Viewer by right clicking on the lower left corner of the screen Charms Bar Right click menu 2 Click Control Panel from Settings ...

Страница 23: ...t the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that occur in Windows system components 5 Click Save All Events As from Action menu 6 Type the file name of the log file in File name 7 Select the type of the log file you want to save in Save as type and then click Save ...

Страница 24: ...ormation or configuration Tips If a STOP error system error or system stall occurs restart Windows and then follow the procedure below Windows Server 2016 4 2 1 1 Right click the left bottom of screen and click Run from the menu displayed 2 Type msinfo32 exe and then press Enter key System Information starts 3 Click Export from File menu 4 Type a file name to save in File Name and then Click Save ...

Страница 25: ...een Charms Bar Right click menu 2 Type msinfo32 exe in the text box and then press Enter key Search Run 3 System Information starts 4 Click Export from File menu 5 Type a file name to save in File Name and then Click Save 4 3 Collecting User Mode Process Dump The user mode process dump is the failure information related to application errors For details see Chapter 1 5 2 How to Create a User Mode ...

Страница 26: ... details see Chapter 1 5 1 Specifying Memory Dump Settings Debug Information in Installation Guide Windows Consult with your sales representative before dumping the memory Dumping the memory while the server is in operating normally will affect the system operation Important A message indicating insufficient virtual memory may appear when restarting the system due to an error Ignore this message a...

Страница 27: ...o a UPS make sure the UPS is powered and it outputs power Refer to the manual that comes with the UPS for details Power supply to the server may be linked with UPS using the Setup Utility Have you pressed the POWER switch Is the STATUS LED indicator lit in green If the STATUS LED indicator is lit in red or amber check the system status using the iLO and also check the connection of cables and opti...

Страница 28: ... power consumption cap or enclosure power restriction is enabled on a supported server verify that enough power is being supplied to support the server Does the server power unit meet the power requirements for the server s configuration If the server power unit does not meet the power requirements for the server s configuration replace it Is the device connected to a UPS When connected to a UPS v...

Страница 29: ...nstalled Make sure that the hard disk drive is installed securely and that cables are properly connected Is the disk format correct Follow the table below to create a partition depending on the boot mode Boot mode Disk format UEFI Mode GPT GUID partition table Legacy Mode MBR master boot record For example the following message appears if an MBR disk is specified as the system drive of Windows on ...

Страница 30: ... backup DVD ROM The Telnet Service is not installed Adjust the computer name to 14 characters or less and then install the Telnet Service according to the following procedure 1 Click Run on Start menu 2 Enter tlntsvr service in Open and then click OK 3 Click Start menu point to Control Panel click Administrative Tools and then click Services to confirm whether the Telnet Service is registered You ...

Страница 31: ... device By the OS you started OS Boot Manager is registered at the top of UEFI Boot Order After that you will be able to start from OS Boot Manager you registered In case you cannot boot OS from the boot device even after you have executed the above step add manually the file and pass of OS Boot Manager to UEFI Boot Order from Add Boot Options menu Is Boot Order in the order you expected Set up th...

Страница 32: ...nce Guide 32 Chapter 1 Maintenance To make the option card recognizable as a bootable device when Secure Boot has been enabled you need to have an option card UEFI driver that has been signed with the Microsoft key Set all option cards to signed UEFI driver ...

Страница 33: ... the cable between the battery pack and battery board and the control cable between the battery board and battery connector connected correctly Connect the cables correctly Is this message displayed after the battery is connected If the battery charging status is low the battery is not found If the battery is not found although 24 hours has passed restart the system once If the battery is not foun...

Страница 34: ...og Smart Array S100i SR Gen10 SW RAID drives are not found when RAID mode is disabled When Smart Array S100i SR Gen10 SW RAID controller is enabled on a server and RAID mode is disabled in the System Utility then the drives are listed as AHCI drives or H220i drives and the RAID controller is not found in POST or device manager When RAID mode is enabled the drives appear as Smart Array S100i SR Gen...

Страница 35: ...as any external devices connected power on the external devices first then the server Did you install drivers for connected optional devices Some optional devices require specific device drivers Refer to the manual that comes with the device to install its driver Is option board setting correct Refer to the manual that comes with the board for details to specify I O port address and other settings...

Страница 36: ... for any of the following components Smart Array Controller firmware Dynamic Smart Array driver Host bus adapter firmware Expander backplane SEP firmware System ROM Be sure the drive or backplane is cabled properly Check the drive LEDs to be sure they indicate normal function Be sure the drive is supported Power cycle the server If the drive appears check to see if the drive firmware needs to be u...

Страница 37: ...drive Make sure that a recovery operation is not pending on the logical drive by using SSA SmartDrive icons or LEDs illuminate errors for the wrong drive or an error message is displayed in POST SSA or SSADUCLI Make sure that the cabling from the drive backplane to the mother board is correct POST message or IML message is registered Replace the device because the device is approaching the maximum...

Страница 38: ...nd video is working add each component back to the server one at a time restarting the server after each component is added to determine if that component is the cause of the issue When adding each component back to the server be sure to disconnect power to the server and follow the description in the server document A problem is occurs when using an internal or external device made by another com...

Страница 39: ... Information System Information page and check the following information Click the Fans tab Fan speeds can be high if a sensor temperature is within approximately 10 C of the Caution threshold Click the Temperatures tab and check the fan status and fan speed Fan speeds greater than 60 are expected to be loud Update the server to the latest firmware versions such as iLO firmware system ROM option f...

Страница 40: ...the server Be sure that the associated processor is installed for all DIMMs on the server Update the system ROM to the latest version Server fails to recognize existing memory Be sure the server supports processor installed in the server For all DIMMs installed in the server be sure the associated processor is installed Be sure the memory is configured properly Reseat the DIMM Update the system RO...

Страница 41: ...est version Replace the DIMM Server restarts or powers down unexpectedly Reseat the DIMM Update the system ROM to the latest version Replace the DIMM Parity errors occur Reseat the DIMM Update the system ROM to the latest version Replace the DIMM Performance of memory is degraded Reseat the DIMM Update the system ROM to the latest version Replace the DIMM The memory LED is amber Reseat the DIMM Up...

Страница 42: ...place the NVDIMM POST error message or IML message is displayed indicating an NVDIMM backup power error Check that the Flash Backup Unit FBU is installed and functioning properly Reseat the NVDIMM and DIMM If the error persists replace the NVDIMM A POST Error message or an IML message indicating the error of the NVDIMM controller will be registered Update the NVDIMM firmware If the error persists ...

Страница 43: ...led Sanitize all NVDIMMs disabled due to corrupt metadata All NVDIMMs on processor X are disabled One or more NVDIMMs were removed from this server and the server has NVDIMM N Memory Interleaving enabled Do one of the following Reinstall the missing NVDIMMs Sanitize all NVDIMMs on processor X to begin using the smaller interleaved set A POST Error message or an IML message indicating the memory in...

Страница 44: ...eaving is enabled then all NVDIMMs on processor X are disabled The NVDIMM was previously being used in a server with NVDIMM N Memory Interleaving enabled but is this server configured for NVDIMM N Memory Interleaving disabled Perform one of the procedures below Change the NVDIMM N Memory Interleaving setting for the NVDIMM to the same setting for the server and then reboot the server Below is the ...

Страница 45: ...tem Utility Is Advanced Memory Protection set to an option other than Advanced ECC Change the setting for Advanced Memory Protection to Advanced ECC A POST Error message or an IML message indicating that the Flash Backup Unit FBU is not fully charged will be registered To continue using the NVDIMMs do one of the following Change NVDIMM N Backup Power Policy to Wait for Backup Power on Boot If NVDI...

Страница 46: ...restarting each time to find the faulty processor or processors At each step be sure the server supports the processor configurations POST error message or IML message is received indicating an uncorrectable machine check exception Replace the processor Error message is received indicating low power or loss of power Replace the battery POST message or IML message is received indicating an issue wi...

Страница 47: ...pect media and cables and discard any that are faulty or damaged A trouble of data import or export has occurred on the tape drive Execute Drive Assessment Test with StorageWorks Library and Tape Tools Important If you execute Drive Assessment Test the tape is overwritten If you do not want the tape to be overwritten execute log based Device Analysis Test instead Execute Media Assessment Test with...

Страница 48: ...ver or a console switch via cable Check the following connections to confirm there are not any poor connections In case you use a rack mount type server check the cable connected to the console switch In addition check whether the switch is properly configured for the server There may be a case that you need to connect the monitor directly to the server to check that the console switch is not dama...

Страница 49: ...izontal lines are displayed on the monitor Check that electromagnetic interference has not occurred Move the monitor away from other monitors or transformers The mouse and keyboard does not operate properly Check the followings to confirm there are not any poor connections In case you use a console switching device you should check that the server is properly connected to the switch In case you us...

Страница 50: ...suitable for the network speed or that a proper SFP or DAC cable is used In case you use 10GB network device of dual port the type of media DAC cable equivalent SPF module etc should be same on both sides of SFP ports Mixed use of different SFPs SR LR on one device is not supported Change the network cable to another cable which is proved to run properly to confirm the network cable functions prop...

Страница 51: ...properly attached and connected During POST process the controller is not displayed or an error is displayed Check that the controller is supported by the server Check that the controller is properly connected and fixed Check that the cable is properly connected In case that the controller is physically damaged replace it In case the controller is recognized by system BIOS re install the controlle...

Страница 52: ...a connection using SUV cable a USB device is not recognized an error message is displayed or a device cannot be turned on Remove the USB device and execute any of the followings Connect a USB device which needs less than 500mA of electricity Connect the USB hub of external power source to the SUV cable and connect the USB device to the hub On the flow control of LAN Controller In case Flow Control...

Страница 53: ...Utility Have you completed protocol and services settings Confirm that the network driver for the server has been installed and various settings such as TCP IP protocol have been properly specified Are transfer rate settings correct Confirm that the transfer rate and duplex mode are the same as those of the connecting hubs OS stops Using a latest virus scan utility scan viruses Check the event log...

Страница 54: ...UILDER 2 After restarting from EXPRESSBUILDER click Perform Maintenance 3 Click BIOS Platform Configuration 4 Go to BIOS Platform Configuration RBSU System Options USB Options Virtual Install Disk and set to Disabled 5 Click the BIOS Platform Configuration RBSU on the left pane and click Update 6 After restarting VID will be disabled With this the procedure is completed 5 7 Problem of Starter Pack...

Страница 55: ...r optical disks Is the disk properly set in the optical disk drive tray There is a holder in the tray to secure the disk Make sure that the disk is securely placed in the holder Unable to access or play DVD CD ROMs Is the DVD CD ROM supported by the server For a CD with copy guard which does not conform to the CD standard the playback of such a disk with the optical disk drive is not supported The...

Страница 56: ...the drive is not damaged In case that the OS and the server support boot from USB CD ROM or DVD drive and boot is possible check whether legacy support of USB CD ROM or DVD drive Data read out from a CD ROM or a DVD drive is broken or data cannot be read out If contamination or residue is left on the surface of CD or DVD clean the drive and the disc In case a label is attached to the surface of di...

Страница 57: ...ID controller driver is required take the following steps Note In case you use an on board RAID controller and an internal optical disc drive load the driver from a removable media Copy the following folder from Starter Pack DVD to a removable media beforehand DVD software 001 drivers sw_raid1_driver 1 Turn on the power to the display and this server in that order or restart Set the OS install med...

Страница 58: ...ve load the driver from a removable media drvload Removable Media sw_raid1_driver SmartDQ inf For RAID controller N8103 189 190 191 192 193 194 195 201 Tips The volume label for each drive can be checked from the display result of the dir command Example dir C 8 Exit the command prompt The driver installation is completed drvload DVD software 001 drivers dac1_driver SmartPqi inf ...

Страница 59: ...ng Ctrl key and Alt key Clear all the data in progress that are stored in the memory and restart 7 2 Forced Shutdown In case you cannot turn off the power in the following situations press the power switch of device for 4 seconds or longer You can forcefully turn off the power Unable to turn off the power although you have executed the shutdown from OS Unable to turn off the power although you hav...

Страница 60: ...onfiguration back to the default values 4 SW7 OFF Reserved SW8 OFF Reserved SW9 OFF Reserved SW10 OFF Reserved SW11 OFF Reserved SW12 OFF Reserved Important Do not change the system maintenance switch that says Reserved unless it is instructed by the document It may cause the trouble or malfunction of device 1 Set SW1 to ON in the following cases When the passwords of all the users which administr...

Страница 61: ...ce 3 remove the top cover In case you cannot operate the system maintenance switch because of an option board installed 4 remove the raiser cage referring to Chapter 2 1 11 Riser Card in User s Guide Change the system maintenance switch you want to operate to ON or OFF 5 Important Referring to Chapter 1 1 8 Measures against Electrostatic Discharge in For the Safe Use work caring for electrostatic ...

Страница 62: ...e Server Express5800 R120h 1M R120h 2M Maintenance Guide 62 Chapter 1 Maintenance R120h 2M Ex In case you changed only SW6 to ON In case all the switches are OFF default ＯＮ１２３４５６７８９ 10 11 12 ＯＮ１２３４５６７８９ 10 11 12 ...

Страница 63: ...e Server Express5800 R120h 1M R120h 2M Maintenance Guide 63 Chapter 1 Maintenance R120h 1M Ex In case you changed only SW6 to ON In case all the switches are OFF default ＯＮ１２３４５６７８９ 10 11 12 ＯＮ１２３４５６７８９ 10 11 12 ...

Страница 64: ...Then after about 20 seconds the following message is displayed 4 Power off the server and toggle the maintenance switch to the Off position Keep pressing POWER Switch for longer than 4 seconds to turn off the power forcibly 5 Follow Chapter 2 7 3 2 Operation Procedure of System Maintenance Switch of this document to set the 6 system maintenance switch SW6 back to ON Press POWER Switch to turn on t...

Страница 65: ...WER Switch to turn on the power 2 Press the F9 key during POST execution 3 The following message is displayed on the screen and then POST will be stopped 4 When POST stops press the POWER switch to turn the power OFF 5 Turn the system maintenance switch SW5 into OFF again in accordance with Chapter 2 7 3 2 6 Operating Procedure of System Maintenance Switch in this manual Tips If the F9 key is not ...

Страница 66: ...r Pack This section details Starter Pack 5 iLO 5 This section explains iLO 5 6 NEC ESMPRO This section explains NEC ESMPRO an application for management and monitoring 7 NEC Product Info Collection Utility This section explains the NEC Product Info Collection Utility 8 Smart Storage Administrator This section explains Smart Storage Administrator 9 Express Report Service Express Report Service HTTP...

Страница 67: ...Utilities To launch the System Utilities power on this machine or restart it to advance POST After a while the following message appears at the bottom of the screen Press the F9 key POST ends at this time The System Utilities is launched Tips The messages displayed vary depending on the environment 1 2 Parameter Descriptions When the System Utilities are launched the following menu appears System ...

Страница 68: ...nagement Log and Active Health System Log System Information Displays the System Information menu Use this menu to view system information including the system name system ROM version date processor information and memory information System Health Displays the System Health menu Use this option to display the health status of all the devices within this machine When an error is detected during POS...

Страница 69: ... information For details about the options see the table below Option Parameter Description BIOS Platform Configuration RBSU Accesses BIOS Platform Configuration RBSU to set up the System Utilities and other platforms BMC Configuration Utility Launches BMC Configuration Utility in order to set up BMC Embedded device name Sets the embedded device parameter The number of options displayed increases ...

Страница 70: ...tion to configure additional memory options such as Advanced Memory Protection Virtualization Options Select this option to display virtualization options such as Virtualization Technology Intel VT d and SR IOV Boot Options Select this option to display the Boot Options menu Use this menu to configure Boot Options such as Boot Mode UEFI Optimized Boot Boot Order Policy UEFI Boot Order and Legacy B...

Страница 71: ...ystem Options menu appears For details about the options see the table below Option Parameter Description Boot Time Optimizations Select this option to display Boot Time Optimizations options such as Dynamic Power Capping and Extended Memory Test Serial Port Options Select this option to display the Serial Port Options menu Use this menu to configure the Embedded and Virtual Serial Port settings U...

Страница 72: ...rmined on a previous boot to decrease boot time Note that even when enabled the BIOS performs a full memory training if the DIMM configuration or processor configuration changes or if there is a change in any BIOS setting related to memory or processor configuration When disabled the server performs a full memory training on every server boot UEFI POST Discovery Mode Auto Force Full Discovery Forc...

Страница 73: ...rder to support BIOS Serial Console and serial console of operating system VSP enables emulated serial port that provides management processor Default setting BIOS Serial Console and EMS Menu When you select System Configuration BIOS Platform Configuration RBSU System Options Serial Port Options BIOS Serial Console and EMS from the System Utilities the BIOS Serial Console and EMS menu appears For ...

Страница 74: ...bled to prevent the system from booting to any USB devices connected to the server This includes preventing boot to virtual media devices and the embedded SD or uSD card slot if supported Removable Flash Media Boot Sequence Internal SD Card First Internal DriverKeys First External DriveKeys First Use this option to select which USB or SD Card devices you want to search for first when enumerating b...

Страница 75: ...ystem pauses for 2 seconds at the F1 prompt and continues to boot the OS Disabled If an error occurs the system bypasses the F1 prompt and continues to boot the OS Note For critical errors the system pauses for 20 seconds at the F1 prompt regardless of how this option is configured Power Button Mode Enabled Disabled Disabling this option disables the momentary power button functionality This optio...

Страница 76: ...ing of up to 33 characters Select this option to modify the Server Asset Tag text line Assert Tag Protection Locked Unlocked Use this option to lock Asset Tag information When set to lock the Asset Tag is not erased if the default system settings are restored Server Primary OS String of up to 43 characters Use this option to modify the Server Primary OS text line Server Other Information String of...

Страница 77: ...8 characters Enter the server service contact phone number text Service Contact E mail Address E Mail Address String of up to 28 characters Enter the server service contact e mail address Service Contact Other Information String of up to 28 characters Enter the other server service contact information text f Diagnostics Options Menu When you select System Configuration BIOS Platform Configuration ...

Страница 78: ... Processor 0 X This option enables limiting the number of enabled processor cores per physical processor You can set the number of enabled cores to a value supported by the physical processor Setting the value to 0 or a value larger than the number of supported cores of the installed processor will result in all processor cores in the socket being enabled Processor x2APIC Support Enabled Force Ena...

Страница 79: ...e Data Correction ADDDC enables the system to correct memory errors and continue to operate in cases of multiple DRAM device failures on a DIMM This provides protection against uncorrectable memory errors beyond what is available with Advanced ECC Memory Refresh Rate 1x Refresh 2x Refresh This option controls the refresh rate of the memory controller and might affect the performance and resiliency...

Страница 80: ...to select from the available Memory Mirroring modes Full Mirror reserves 50 of the total available memory for mirroring Partial Mirror 20 above 4GB reserves 20 of the total available Memory above 4GB for Mirroring Partial Mirror 10 above 4GB reserves 10 of the total available Memory above 4GB for Mirroring Partial Mirror Memory below 4GB depending on the memory configuration sets up 2GB or 3GB of ...

Страница 81: ...ity Check Enabled Disabled When this option is enabled persistent memory will be checked during system boot to determine data integrity Depending on the Persistent Memory Address Range Scrub setting discovered errors during the data integrity check will either be presented to the operating system for recovery or cause the persistent memory to be mapped out and unavailable to the operating system I...

Страница 82: ... require that you enable Intel VT You can leave this set to enabled even if you are not using a hypervisor or an operating system that uses this option Intel R VT d Enabled Disabled If enabled a hypervisor or operating system supporting this option can use hardware capabilities provided by Intel VT for Directed I O You can leave this set to enabled even if you are not using a hypervisor or an oper...

Страница 83: ...ou cannot disable this option if Secure Boot is enabled You can only configure this option if Boot Mode is configured to UEFI Mode Set this option to enabled for compatibility with VMWare ESXi operating systems on a system configured for UEFI Mode Boot Order Policy Retry Boot Order Indefinitely Attempt Boot Order Once Reset After Failed Boot Attempt Use this option to configure how the system atte...

Страница 84: ... Order list Delete Boot Option Use this setting to delete a UEFI Boot Option from the UEFI Boot Order list If the option points to a standard boot location such as a network PXE boot or a removable media device the system BIOS adds the option on the next reboot How to change the boot order of bootable devices 1 Select the UEFI Boot Order menu Then move the cursor to the position of each device by ...

Страница 85: ...ut the options see the table below Option Parameter Description Network Boot Options Use this option to configure network boot settings such as enabling or disabling network boot for embedded NICs setting the network boot retry support or setting the PXE boot policy Pre Boot Network Settings Use this option to configure the preboot network settings such as the IPv4 address the subnet mask the gate...

Страница 86: ...oot devices are added to the list If configured for IPv6 all the network operations initiated in the pre boot environment only occur over IPv6 All existing IPv4 network boot devices in the UEFI Boot Order are removed No new IPv4 network boot devices are added to the list IPv6 DHCP Unique Identifier Auto DUID LLT Use this option to control the IPv6 DHCP Unique Identifier DUID If configured for Auto...

Страница 87: ...ore any HTTP or other URLs that are provided To enable HTTPS boot either by selecting Auto or HTTPS only you must enroll the respective TLS certificate of the HTTPS server under Server Security TLS HTTPS Options Note This setting only affects the HTTP boot options added for the network ports and the Discover Shell Auto Start Script provided by the DHCP server Other settings such as Boot from URL a...

Страница 88: ...etwork connections When the selection is Auto the system uses the first available port with a network connection Pre boot Network Proxy HTTP URL Use this option to configure a pre boot network proxy When set network operations for Pre Boot Network Interface are attempted through the configured proxy The proxy must be in a HTTP URL format and can be specified as http IPv4_address port http IPv6 add...

Страница 89: ...6 Address IP Address Use this option to specify the pre boot network IPv6 address Enter a static IP address in the standard colon separated format for example 1234 1000 If IPv6 Config Policy is set to Automatic this setting is unavailable because the value is supplied automatically IPv6 Gateway IP Address Use this option to specify the pre boot network gateway IPv6 address Enter a static IP addres...

Страница 90: ...file to the system memory and configures the system to attempt to boot from it There is no specific ordering on this option It can be independently ordered in the boot menu This setting requires configuring the Pre Boot Network Interface option if you want to access the URL location through a specific network interface When a HTTPS URL is configured this setting requires enrolling the respective T...

Страница 91: ...s see the table below Option Parameter Description UEFI LAN Driver name Example SlotX PortY Intel R Ethernet Controller i UEFI LAN Driver Menu When you select System Configuration BIOS Platform Configuration RBSU Network Options iSCSI Boot Configuration Add an iSCSI Attempt UEFI LAN Driver from the System Utilities the UEFI LAN Driver menu appears For details about the options see the table below ...

Страница 92: ...DHCP Valid port numbers range from 1 65535 Typical iSCSI port numbers include 860 or 3260 If no port number or any other number deemed invalid is specified the value 3260 will be used Target Boot LUN 0 The iSCSI target Logical Unit Number LUN if not obtained from DHCP This value must follow the SAM 2 spec E g 0001 1234 5678 9ABC If the number is less than 5 characters a dash character is not requi...

Страница 93: ...guration Menu When you select System Configuration BIOS Platform Configuration RBSU Network Options VLAN Configuration from the System Utilities the VLAN Configuration menu appears For details about the options see the table below Option Parameter Description VLAN Control Enabled Disabled Use this option to enable or disable VLAN tagging on all enabled network interfaces VLAN ID 0 4094 Use this op...

Страница 94: ... the FC FCoE adapters only scan targets that are preconfigured in the devices settings This option overrides any individual device settings configured in the device specific setup NVM Express Options Select this option to display Logical NVDIMM N NVM Express Configuration Options Default setting a SATA Controller Options Menu When you select System Configuration BIOS Platform Configuration RBSU St...

Страница 95: ...ge Boot Policy from the System Utilities the PCIe Slot Storage Boot Policy menu appears For details about the options see the table below Option Parameter Description PCI Slot X Boot All Targets Boot Limit to 24 Targets Boot No Targets If you select Boot All Targets all the enabled boot targets connected to the storage controller are available in the UEFI boot order list If you select Boot No Targ...

Страница 96: ...power management policy Minimum Processor Idle Power Core C State C6 State C1E State No C states You can only configure this option if Workload Profile is set to Custom Use this option to select the lowest idle power state C state of the processor that the operating system uses The higher the C state the lower the power usage of that idle state C6 is the lowest power idle state supported by the pr...

Страница 97: ...speed between the processor and the southbridge to run at slower speeds to save power NUMA Group Size Optimization Flat Clustered Use this option to configure how the System BIOS reports the size of a NUMA node number of logical processors which assists the Operating System in grouping processors for application use referred to as Kgroups The default setting of Clustered provides better performanc...

Страница 98: ...Options Use this menu to set options such as HW Prefetcher Adjacent Sector Prefetcher DCU Stream Prefetcher and DCU IP Prefetcher I O Options Use this menu to adjust ACPI SLIT Preferences INTEL NIC DMA Channels ACPI PXM Enablement and I O Non Posted Prefetching Intel UPI Options Select this option to display the Intel UPI Options menu Use this menu to change settings for ACPI SLIT Intel NIC DMA Me...

Страница 99: ...d Disabled Use this option to disable the processor DCU Stream Prefetcher feature In some cases setting this option to disabled can improve performance Typically setting this option to enabled provides better performance Only disable this option after performing application benchmarking to verify improved performance in your environment DCU IP Prefetcher Enabled Disabled Use this option to disable...

Страница 100: ...ance by allocating resources and workloads more efficiently Intel NIC DMA Channels IOAT Enabled Disabled Use this option to select the Intel NIC DMA Channels support This is a NIC acceleration option that only runs on Intel based NICs Memory Proximity Reporting for I O Enabled Disabled When enabled the System BIOS reports the proximity relationship between I O devices and system memory to the oper...

Страница 101: ...ower state when the links are not being used This lowers power usage with minimal effect on performance You can only configure this option if two or more CPUs are present and the Workload Profile is set to custom Intel UPI Link Frequency Auto Min UPI Speed Use this option to set the UPI Link frequency to a lower speed Running at a lower frequency can reduce power consumption but can also affect sy...

Страница 102: ...he frequency to the nearest higher intermediate frequency supported by the processor if the input frequency is not supported Core Boosting 1 Enabled Disabled This enables or disables the core boost technology that enhances the processor performance This appears only when the processor that supports this function is mounted Default setting 1 this parameter has been added after System ROM Version 1 ...

Страница 103: ...mbedded UEFI Shell as an entry in the UEFI Boot Order list This option is only available when the Boot Mode is configured to UEFI Mode and the Embedded UEFI Shell is enabled UEFI Shell Script Auto Start Enabled Disabled Use this option to enable or disable automatic execution of the Embedded UEFI Shell startup script You can store the script file on local media or access it from a network location...

Страница 104: ...CP server is used When policy is set to HTTPS only only HTTPS URLs are used and other URLs are ignored When policy is set to HTTP only only HTTP or FTP URLs are used and other URLs are ignored When policy is set to Disabled the Shell does not send any DHCP request Network Location for Shell Auto Start Script URL of HTTP or FTP server Use this option to configure a network URL to a UEFI Shell start...

Страница 105: ...nder the Boot Mode menu TLS HTTPS Options Select this option to display the TLS Certificate management and other options menu Trusted Platform Module Options Select this option to enter the Trusted Platform Module Setup options Intel R TXT Support Enabled Disabled Use this option to modify Intel TXT support One Time Boot Menu F11 Prompt Enabled Disabled Use this option to disable the POST One Time...

Страница 106: ...rm Configuration RBSU Server Security Secure Boot Settings Advance Secure Boot Options from the System Utilities the Secure Boot Settings menu appears For details about the options see the table below Option Parameter Description PK Platform Key Select this option to display the Platform Key PK Options menu Use this menu to enroll or delete the PK certificate The file must be in DER encoded certif...

Страница 107: ... Health Log Export PK Entry Use this option to export the PK certificate to a file on an attached media device Supported formats include der cer and crt Reset to platform defaults Resets the PK key to the platform default ii KEK Key Exchange Key Menu When you select System Configuration BIOS Platform Configuration RBSU Server Security Secure Boot Settings Advance Secure Boot Options KEK Key Exchan...

Страница 108: ...2222 3333 4444 1234567890ab For Hewlett Packard Enterprise certificates enter 1E910BE1 4BEB 6337 19F1 8A8AC107D512 For Hewlett Packard certificates enter F5A96B31 DBA0 4faa A42A 7A0C9832768E For Microsoft certificates enter 77fa9abd 0359 4d32 bd60 28f4e78f784b For SUSE certificates enter 2879c886 57ee 45cc b126 f92f24f906b9 Commit changes and exit Commit changes and exit Discard changes and exit D...

Страница 109: ...1234567890ab For Hewlett Packard Enterprise certificates enter 1E910BE1 4BEB 6337 19F1 8A8AC107D512 For Hewlett Packard certificates enter F5A96B31 DBA0 4faa A42A 7A0C9832768E For Microsoft certificates enter 77fa9abd 0359 4d32 bd60 28f4e78f784b For SUSE certificates enter 2879c886 57ee 45cc b126 f92f24f906b9 Commit changes and exit Commit changes and exit Discard changes and exit Discard changes ...

Страница 110: ...lett Packard Enterprise certificates enter 1E910BE1 4BEB 6337 19F1 8A8AC107D512 For Hewlett Packard certificates enter F5A96B31 DBA0 4faa A42A 7A0C9832768E For Microsoft certificates enter 77fa9abd 0359 4d32 bd60 28f4e78f784b For SUSE certificates enter 2879c886 57ee 45cc b126 f92f24f906b9 Signature Format SHA256 SHA384 SHA512 RAW Select the certicate format used to enroll certificate into databas...

Страница 111: ... enter 77fa9abd 0359 4d32 bd60 28f4e78f784b For SUSE certificates enter 2879c886 57ee 45cc b126 f92f24f906b9 Commit changes and exit Commit changes and exit Discard changes and exit Discard changes and exit Default setting b TLS HTTPS Options Menu When you select System Configuration BIOS Platform Configuration RBSU Server Security TLS HTTPS Options from the System Utilities the TLS HTTPS Options ...

Страница 112: ... connections Certificate validation for every TLS connection PEER NONE Use this option to select the validation process of the certificate It is recommended to validate the certificate presented by the Peer for secure communication Select option PEER for verification or NONE to skip this process Strict Hostname chacking Disabled Enabled Use this option to enable or disable verification of the conn...

Страница 113: ...installed TPM Mode Switch Operation No Action TPM 1 2 TPM 2 0 Use this option to switch the TPM chip to TPM 1 2 2 0 FIPS mode or non FIPS mode Selectable only when TPM is installed TPM 2 0 Software Interface Operation No Action FIFO interface CRB interface TPM 2 0 Software Interface Operation FIFO or CRB Selectable only when TPM is installed TPM Visibility Hidden Visible Use this option to hide th...

Страница 114: ...optimal speed lowering the speed at which the device is running can address this issue This option enables you to lower the maximum PCI Express speed at which the server allows PCI Express devices to operate You can also use it to address issues with problematic PCI Express devices Setting this value to Maximum Supported configures the platform to run at the maximum speed supported by the platform...

Страница 115: ...he System Utilities the Embedded SATA Controller menu appears For details about the options see the table below Option Parameter Description SATA Device Disable Auto Disabled Select this option to enable or disable SATA devices SATA Power Management SALP Enabled Disabled Use this option to enable or disable Aggressive Link Power Management SALP PCIe Option ROM Enabled Disabled Use this option to e...

Страница 116: ...ice Naming CDN Support for LOMs and Slots CDN Suppot LOMs Only Disabled Use this option to select the level of Consistent Device Naming On supported operating systems NIC ports are named based on their location in the system CDN Support for LOMs Only names Embedded NICs and FlexibleLOMs Existing NIC connections retain their names until reinstalled under the OS environment Mixed Power Suppy Reporti...

Страница 117: ...not installed The server can still boot and operate When configured for Disable Messaging the server does not display messages and log events when required fans are not installed Not all information will be notified It is recommended that you leave Fan Installation Requirements in the default state of Enable Messaging Operating without the required fans can result in damage to hardware components ...

Страница 118: ...ified Default setting c Advanced Debug Options Menu When you select System Configuration BIOS Platform Configuration RBSU Advanced Options Advanced Debug Options from the System Utilities the Advanced Debug Options menu appears For details about the options see the table below Option Parameter Description UEFI Serial Debug Message Level Disabled Errors Only Medium Network Verbose Custom Use this o...

Страница 119: ...ustment to the displayed local time If this option is disabled the displayed local time will not be adjusted for DST If this option is enabled the displayed local time will be advanced by one hour Time Format Coordinated Universal Time UTC Local Time This option controls how the system time is stored in the hardware Real Time Clock RTC When configured to Coordinated Universal Time UTC default the ...

Страница 120: ...nabled with User Default Options it will be reset to the user default value Rebooting the system is required to reset the setting In addition the following settings are not reset to default values Settings under Data and Time menu except Time Format Settings of ROM Selection option If this option is selected security settings such as the key database for secure boot will also be erased If you do n...

Страница 121: ...of the system is required for erasing User Defaults Display only Displays whether user default settings are enabled or disabled Default setting BMC Configuration Utility 1 2 3 When you select System Configuration BMC Configuration Utility from the System Utilities the BMC Configuration Utility menu appears For details about the options see the table below Option Parameter Description Network Optio...

Страница 122: ...ty Advanced Network Options from the System Utilities the Advanced Network Options menu appears For details about the options see the table below Option Parameter Description Gateway from DHCP Enabled Disabled Enables or disables the BMC to use the gateway from DHCP Gateway 1 IP Address Sets the Gateway 1 IP address Gateway 2 IP Address Sets the Gateway 2 IP address Gateway 3 IP Address Sets the G...

Страница 123: ...escription New User BMC Privileges Administer User Accounts YES NO Enables or disables user account administration Remote Console Access YES NO Enables or disables use of remote console access Virtual Power and Reset YES NO Enables or disables the virtual power and reset Virtual Media YES NO Enables or disables the virtual media Configure Settings YES NO Enables or disables configuration of the se...

Страница 124: ...ormation is modified or deleted Loginname String of up to 39 characters Sets the login name Password String of up to 39 characters Sets the password Administrater User Accounts YES NO Enables or disables user account administration Remote Console Access YES NO Enables or disables remote console access Virtual Power and Reset YES NO Enables or disables the virtual power and reset Virtual Media YES ...

Страница 125: ...bled Disabled Show BMC IP Address during POST Local Users Enabled Disabled Enables or disables local users Serial CLI Status Enabled Authenticarion Required Enabled No Authentication required Disabled Sets the serial CLI status Serial CLI Speed bits second 9600 19200 57600 115200 Sets the serial CLI speed bits s BMC Web Interface Enabled Disabled Default setting 5 About Menu When you select System...

Страница 126: ...ted to the controller and allows the user to perform certain operations on the disks available Exit and launch Smart Storage Administrator SSA Launch the Smart Storage Administrator SSA to configure RAID levels 2 Embedded LOM Menu When you select System Configuration Embedded LOM from the SystemManager the Embedded LOM menu appears For details about the options see the table below Option Parameter...

Страница 127: ...cy BIOS One Time Boot Menu Launches Legacy BIOS One Time Boot Menu Embedded Applications 1 2 6 When you select Embedded Applications from the System Utilities the Embedded Applications menu appears For details about the options see the table below Option Parameter Description Embedded UEFI Shell Exits the System Utilities and launches the built in UEFI shell which is used to script and run UEFI ap...

Страница 128: ...m Name Display only Displays the system name and generation Serial Number Display only Displays the system serial number Product ID Display only Displays the Part Number System ROM Display only Displays the System ROM version and date Redundant System ROM Display only Displays the Redundant System ROM version and date Power Management Controller FW Virsion Display only Shows the firmware version o...

Страница 129: ...ows the processor microcode ID Date Display only Shows the release date of this microcode patch CPUID Display only Shows the CPUID associated to this microcode patch L1 Cahce Detailed information about the L1 cache for this processor Maximum Size Display only The total amount of cache found in the socket for this cache level Installed Size Display only The actual amount of cache installed for this...

Страница 130: ...Display only The actual amount of cache installed for this cache level Speed Display only The rated speed of this cache device as defined by the manufacturer Associativity Display only The technique used to map this cache device to main memory ECC Type Display only The error correction technique used by this cache device Policy Display only The technique used to maintain data coherency for this ca...

Страница 131: ...PU package Socket Locator Display only Shows the memory module socket labeled on the system board Status Display only Shows the currently known status of this memory module or socket Size Display only Shows the total amount of memory within this memory module Manufacturer Display only Shows the vendor of this memory module Memory Type Display only Shows the memory type used by the memory module Pa...

Страница 132: ...lot Enabled Display only Specifies whether this PCI slot is enabled Device Name Display only Shows the device name Device Type Display only Shows the device type PCI Address Display only Shows the logical address of the PCI device within the PCI topology of the system PCI Vendor ID Display only Shows the hexadecimal number that signifies the 16 bit device vendor ID PCI Device ID Display only Shows...

Страница 133: ...ported by the device Power Management Controller Firmware Bootloader Display only Shows the device name and firmware version reported by the device System Programmable Logic Device Display only Shows the device name and firmware version reported by the device Server Pltform Services SPS Firmware Display only Shows the device name and firmware version reported by the device Intelligent Patform Abst...

Страница 134: ...pending on whether or not a PCIe device is installed 2 Download Active Health System Log Menu When you select System Health Download Active Health System Log from the System Utilities the Download Active Health System Log menu appears For details about the options see the table below Option Parameter Description Available Download Period Display only Shows the download period of the Active Health ...

Страница 135: ...trator User s Guide which is uploaded on the following ftp site http www nec com express 2 1 Start HPE Smart Array S100i Utility Use the System Utilities to start the HPE Smart Array S100i Utility Step1 Turn on the server and wait for POST to proceed After a while the following message appears at the bottom left of the screen System Utilities If you press the F9 key SETUP starts upon completion of...

Страница 136: ...h 1M R120h 2M Maintenance Guide 136 Chapter 2 Useful Features Step2 The System Utilities menu appears If you select System Configuration the following submenu appears Select Embedded Storage HPE Smart Array S100i SR Gen10 and press the Enter key ...

Страница 137: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M Maintenance Guide 137 Chapter 2 Useful Features The following HPE Smart Array S100i SR Gen10 submenu appears ...

Страница 138: ...Guide 138 Chapter 2 Useful Features 2 2 Exit HPE Smart Array S100i Utility To quit the utility press the Esc key a few times or click the top of selection as below figure red square indicated When the following screen appears the HPE Smart Array S100i Utilities is exited ...

Страница 139: ...ctivation Mode Failure Spare Activation Option to change between the failure or predictive spare activation modes Port1I Mode RAID Connector Mode For multiple domain connections Port 2I Mode RAID Connector Mode For multiple domain connections Port 3I Mode RAID Connector Mode For multiple domain connections Port 4I Mode RAID Connector Mode For multiple domain connections Port 5I Mode RAID Connector...

Страница 140: ...ogical volume Unit Size Logical Drive Unit Size MiB GiB TiB Manage Array List Logical Drives Logical Drive Details Shows the detail of logical unit Delete Logical Drive Delete logical unit Create Logical Drive Create another logical unit Manage Spare Drives Assign Dedicated Spare Drives assigned as dedicated spares can only be used as spare drives Assign Auto Replace Spare When drives assigned as ...

Страница 141: ...ntenance Guide 141 Chapter 2 Useful Features 2 4 Procedures for Using Configuration Utility 2 4 1 Create configuration 1 Run HPE Smart Array S100i Utility 2 From the TOP menu screen of HPE Smart Array S100i Utility select Array Configuration 3 Select Create Array ...

Страница 142: ...ess5800 R120h 1M R120h 2M Maintenance Guide 142 Chapter 2 Useful Features 4 Select drives that you needed and proceed to next form 5 Set RAID Level on the following screen select the RAID level RAID0 or RAID1 then proceed to next form ...

Страница 143: ...eter of settings as shown below Click the Submit Changes once finished the settings 2 4 2 Rebuild 1 Replace a physical device and then rebuild operation will automatically start 2 The rebuilding is under running as below figures Tips The progress of rebuilding should be checked in SSA Smart Storage Administrator under OS ...

Страница 144: ... 2 Useful Features 2 4 3 Configure HotSpare 1 Assign Dedicated Spare 1 Connect a physical device for hot sparing and then turn on the server 2 Run HPE Smart Array S100i Utility On the TOP menu screen of HPE Smart Array S100i utility select Array Configuration The following screen appears ...

Страница 145: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M Maintenance Guide 145 Chapter 2 Useful Features 3 Select Manage Arrays 4 Select Array A The Array that created already ...

Страница 146: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M Maintenance Guide 146 Chapter 2 Useful Features 5 Select Manage Spare Drives 6 Select Assign Dedicated Spare ...

Страница 147: ...stem Configuration Express5800 R120h 1M R120h 2M Maintenance Guide 147 Chapter 2 Useful Features 7 Select the available drive then press Assigned Dedicated Spare 8 The successful message appeared as below figure ...

Страница 148: ...ss5800 R120h 1M R120h 2M Maintenance Guide 148 Chapter 2 Useful Features 9 Check the logical drive has a spare member that added before From the TOP menu of HPE Smart Array S100i Utility select Array Configuration Select Manage Arrays ...

Страница 149: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M Maintenance Guide 149 Chapter 2 Useful Features Select Array A The array that created already Select List Logical Drives ...

Страница 150: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M Maintenance Guide 150 Chapter 2 Useful Features Select Logical Drive 1 Select Logical Drive Details ...

Страница 151: ...seful Features The spare drive information will list in the logical drive members 10 Exit HPE Smart Array S100i Utility 2 Assign Auto Replace Spare 1 Refer to steps from 1 to 5 procedure in the section in 3 4 3 Configure HotSpare 1 Assigned Dedicated Spare and select Assign Auto Replace Spare ...

Страница 152: ...2 Useful Features 2 Select the available drive and press Assign Auto Replace Spare 3 Then check the spare drive is one of the logical drive members refer to Step 9 1 7 procedure in the section 3 4 3 Configure HotSpare 1 Assigned Dedicated Spare section 4 Exit HPE Smart Array S100i Utility ...

Страница 153: ...r 2 Useful Features 2 4 4 Others 1 Clear Configuration Use this feature to clear configuration information Please make sure all the data that already backup before do it 1 From the TOP menu of HPE Smart Array S100i Utility Select Configure Controller Settings 2 Select Clear Configuration ...

Страница 154: ...154 Chapter 2 Useful Features 3 Select Delete All Array Configurations Important The operation clears whole array information from controller and all data in the array will be lost Note To delete the array data in physical drives please select Delete RIS on All physical Drives ...

Страница 155: ...press5800 R120h 1M R120h 2M Maintenance Guide 155 Chapter 2 Useful Features 4 All array data will be cleared and lost once click the Submit Changes 5 Successful message appeared after clear configuration then click Back to Main Menu ...

Страница 156: ...20h 2M Maintenance Guide 156 Chapter 2 Useful Features 2 Physical device information 1 Use this feature to display physical device information From the TOP menu of HPE Smart Array S100i Utility select Disk Utilities 2 Select a drive to see more details ...

Страница 157: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M Maintenance Guide 157 Chapter 2 Useful Features 3 Select Device Information 4 Then the drive information shows as below figure ...

Страница 158: ...nce Guide 158 Chapter 2 Useful Features 3 Details of EXPRESSBUILDER 3 1 Starting EXPRESSBUILDER 1 Turn on the server or press Ctrl Alt Delete keys to restart it 2 Press the F10 key on the POST screen The following menu will be displayed 3 Select Provisioning on screen ...

Страница 159: ...Set Up Wizard to set the operating environment of EXPRESSBUILDER 1 On the screen below change Interface Language and Keyboard Language to your language and Time Zone to UTC 00 00 Greenwich and then proceed to the next Do not change any other settings 2 On the screen below read the End User License EULA fill in the check box and then proceed to the next ...

Страница 160: ...roceed to the next without changing any settings 4 On the screen below change iLO Network Settings to your iLO network environment and then proceed to the next The default of this setting is the current iLO network setting Do not change other than iLO Network Settings 5 A confirmation window will be displayed Select YES and exit ...

Страница 161: ...pter 2 5 1 Startup the EXPRESSBUILDER 2 Active Health System Log Saves the AHS log for analysis of failure to external media 3 Deployment Settings Deploys the server installation settings to one or more servers 4 BIOS Platform Configuration BIOS settings are available 5 iLO Configuration Configures the iLO settings instead of web console 6 System Erase and Reset Erases the preferences or the hard ...

Страница 162: ...If you erase the HDD using this function the data recorded in the HDD can not be recovered In addition for running Wipe Hard Drive it may take several days to be completed depending on the capacity of the HDD connected 7 RAID Configuration Starts Smart Storage Administrator SSA that can configure RAID arrays with GUI ...

Страница 163: ...s on the server or any other computer 3 Insert the medium prepared in Step 1 into the computer on which Windows operates in Step 2 4 Run the Explorer and double click version xml in the root folder of the DVD When the web browser opens confirm that the window appears as shown below and then close this window The figure is a sample and the displayed message is subject to change 5 On the Explorer st...

Страница 164: ...Manuals Shows instruction manuals b Versions Shows the versions of the included software and drivers c Integrated Installation Installs Standard Program Package SPP and the application for server management easily If the menu is not run on the server or the logon user does not have the administrator privilege this item is not available d Applications Installs or runs applications individually e Ex...

Страница 165: ... without using any resources from the memory and processor on the host OS In addition to monitoring the important internal subsystems iLO can send an SNMP report directly to the management software such as NEC ESMPRO Manager even when the host OS is not installed Integrated management log IML IML can display events occurred on the server and set the notifications such as SNMP report Email alert an...

Страница 166: ...gin screen If you purchase the separately sold license the following functions become available Item On board function Extended license of remote management Advanced N8115 33 Extended license of remote management Scale out N8115 34 Directory service authentication Active Directory LDAP Two Factor authentication Kerberos supported Use of virtual media through the integrated remote console Scripted ...

Страница 167: ...hangs or crashes in OS device drivers and applications If crashes occur frequently the system may hang In this case the recovery action for administrators will be turning OFF ON the system power hard reset Although the information that supports root cause analysis will be erased when the system is reset performing a memory dump by NMI before hard reset can protect these information The administrat...

Страница 168: ...M Maintenance Guide 168 Chapter 2 Useful Features 6 NEC ESMPRO 6 1 NEC ESMPRO ServerAgentService for Windows For details of NEC ESMPRO ServerAgentService for Windows see NEC ESMPRO ServerAgentService Installation Guide Windows in Starter Pack ...

Страница 169: ...6 2 NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server To use these features install the bundle software for the server such as NEC ESMPRO ServerAgentService For details see NEC ESMPRO Manager Installation Guide or online help ...

Страница 170: ... server information Product Info for maintenance by using this utility 7 1 Usage for Windows Run the stdclct collect exe contained in the installation folder of this utility This utility is usually installed to the C ezclct folder The log folder is created in the stdclct folder and Product Info is stored in a compressed zip file Tips Log on to Windows with an account that has an administrator priv...

Страница 171: ... N8103 192 RAID Controller 0GB RAID 0 1 N8103 193 RAID Controller 2GB RAID 0 1 5 6 N8103 194 RAID Controller 4GB RAID 0 1 5 6 N8103 195 RAID Controller 0GB RAID 0 1 N8103 201 RAID Controller 2GB RAID 0 1 5 6 N8103 196 RAID Controller 4GB RAID 0 1 5 6 See Installation Guide Windows for the installation of Smart Storage Administrator For more details on Smart Storage Administrator s operation method...

Страница 172: ...120h 2M Maintenance Guide 172 Chapter 2 Useful Features 9 Express Report Service Express Report Service HTTPS For details about Express Report Service Express Report Service HTTPS see Express Report Service Express Report Service HTTPS Installation Guide Windows in Starter Pack ...

Страница 173: ...2 Useful Features 10 Express Report Service MG Express Report Service MG installer and manual can be downloaded from the website below http www 58support nec co jp global download index html For details about Express Report Service MG see Express Report Service MG Installation Guide Windows ...

Страница 174: ...error messages and error codes recorded in the Integrated Management Log IML 2 List of Windows Event Logs Shows a list of Windows event logs 3 Accessing Data for Electrical Power Temperature and Processor Utilization Describes how to check power consumption in watts intake temperature and logical processor utilizations 4 Glossary 5 Revision Record ...

Страница 175: ...ling dismantling of options refer to the user s guide of the device or the manuals of options The contents of the list are subject to change without notice In some cases parts replacement is required to cope with a problem Regarding the preparation of spare parts ask the maintenance service company In addition in case trouble cannot be solved ask the maintenance service company The message of the ...

Страница 176: ...nfiguration settings Example of error message This message indicates that a default value has been set for the system settings Tips When you call the maintenance service company inform an error message It can be useful information for maintenance In the list below messages outputted by the option are not included For the messages which the options output refer to the manuals of options The list be...

Страница 177: ...ensor 2 Location 3 Temperature 4 5 Check the ambient temperature where the 1 connected to the unit is being operated If the problem persists contact your sales representative Environment 17 Fan Failure Fan 1 Location 2 Contact your sales representative Environment 18 External Chassis Fan Failure Chassis 1 Fan 2 Location 3 Contact your sales representative Environment 19 1 Storage System Fan Failur...

Страница 178: ...ive Environment 29 External Chassis Overheating Chassis 1 Temperature Sensor 2 Location 3 Temperature 4 Check the ambient temperature where the expansion chassis connected to the unit is being operated If the problem persists contact your sales representative Environment 2A 1 Storage System Overheating 2Slot 3 Temperature Sensor 4 Location 5 Temperature 6 Check the ambient temperature where the 1 ...

Страница 179: ...e measure If the problem persists contact your sales representative Environment 31 1 Storage Enclosure Fan Failure Fan 2 Location 3 Box 4 5 Contact your sales representative Environment 32 1 Storage Enclosure Overheating Temperature Sensor 2 Location 3 Box 4 5 Contact your sales representative Environment 33 Fan Degraded Fan 1 Location 2 Contact your sales representative Environment 34 Insufficien...

Страница 180: ... sales representative 3 The list on the messages related to POST Class Error code Error message Action UEFI 101 Option ROM Error An option ROM for a PCIe device is invalid Contact your sales representative UEFI 104 ASR Timer Failure Contact your sales representative UEFI 121 A Critical Error occurred prior to this power up Contact your sales representative UEFI 218 DIMM Initialization Error All DI...

Страница 181: ...ss the processor is added Add a processor if necessary If the problem persists contact your sales representative UEFI 254 IMPORTANT The PCIe Device installed in Slot 1 has no corresponding processor installed and will not function The optional card is connected to a PCIe slot that is not available unless a processor is added Change the slot which the PCIe expansion card is connected to otherwise a...

Страница 182: ...ur sales representative UEFI 276 Option Card Configuration Error An option card is requesting more memory mapped I O than is available The memory space for the optional card failed to be allocated Remove the added optional card so that the system can be booted If the problem persists contact your sales representative UEFI 277 Secure Boot Authentication Failure The image on 1 failed authentication ...

Страница 183: ...lem persists contact your sales representative UEFI 297 IMPORTANT iLO Security is disabled by the associated switch being set to the ON position Platform security is DISABLED The maintenance switch SW1 should be set to OFF unless the setting is specified in the operating procedure etc When operating the maintenance switch follow the procedure in Chapter 1 7 Resetting and Clearing the Server in thi...

Страница 184: ... Device Error The microSD card in Slot 2 has failed A microSD card is not installed in Slot 3 Contact your sales representative UEFI 327 AMP Configuration Error An installed processor does NOT support the configured AMP Mode System will operate in Advanced ECC Mode Contact your sales representative UEFI 328 Power Management Controller Firmware Error The firmware is in Recovery Mode Update the firm...

Страница 185: ...OM may solve the problem Update the iLO firmware system ROM 4 If the problem persists contact your sales representative UEFI 336 1 RESTful API Error One or more configuration settings could not be applied Refer to the SettingsResult property of RESTful API to check the setting contents If the problem persists contact your sales representative UEFI 337 1 RESTful API Error Unable to communicate with...

Страница 186: ...s recorded in the NVDIMM to other media to protect the data 2 Contact your sales representative UEFI 346 NVDIMM Error Arming Error Processor 1 DIMM 2 SN 3 4 5 6 NVDIMM could not be armed and future backups are not possible Please take actions in the following order 1 Back up the contents recorded in the NVDIMM to other media to protect the data 2 Contact your sales representative UEFI 351 IMPORTAN...

Страница 187: ...inimum requirements for operation with NVDIMMs All NVDIMM functionality has been disabled Update the system programmable logic device If the problem persists contact your sales representative UEFI 361 IMPORTANT The Processor RAPL wattage value is configured to an invalid value User provided value was 1 but 2 has been assigned since it is closest to 3 Please take actions in the following order 1 Se...

Страница 188: ...ing order 1 Sanitize the NVDIMM 2 Contact your sales representative UEFI 376 NVDIMM Error Processor 1 DIMM 2 NVDIMM set for interleaving disabled but system configured for interleaving enabled All NVDIMMs on Processor 3 are disabled Set NVDIMM Interleaving to Disabled or sanitize the NVDIMM If the problem persists contact your sales representative UEFI 377 NVDIMM Error Processor 1 DIMM 2 NVDIMM se...

Страница 189: ...All NVDIMMs on Processor 3 are disabled Set Channel Interleaving to Enabled or sanitize the NVDIMM If the problem persists contact your sales representative UEFI 386 NVDIMM Error Processor 1 DIMM 2 NVDIMM Metadata is corrupted All NVDIMMs on Processor 3 are disabled Sanitize the NVDIMM If the problem persists contact your sales representative UEFI 387 NVDIMM Error Processor 1 DIMM 2 NVDIMM Metadat...

Страница 190: ...he NVDIMM in the slot where the NVDIMM is available If the problem persists contact your sales representative UEFI 399 INFORMATION Processor 1 DIMM 2 SN 3 4 5 6 Extended Diagnostic Information Data1 0x 7 Data2 0x 8 Data3 0x 9 Data4 0x 10 Action is not necessary However if the error is recorded repeatedly please contact your sales representative UEFI 400 Intrusion Alert Detection The server chassis...

Страница 191: ...e TLS setting UEFI 421 TLS certificate verification failed due to hostname mismatch Check whether the certificate required for authentication has been registered or check the TLS setting UEFI 422 TLS certificate verification failed The passed certificate is self signed and the same certificate cannot be found in the list of trusted certificates Check whether the certificate required for authentica...

Страница 192: ...nt Memory configuration rejected System has reverted to the previous configuration Review the setting of the persistent memory If the problem persists contact your sales representative UEFI 440 Persistent Memory Address Range Scrub has detected an error at 0x 1 2 Contact your sales representative UEFI 441 NVDIMM Configuration Error Scalable Persistent Memory functionality is not supported when NVD...

Страница 193: ... the system ROM may solve the error Please update the system ROM If the problem persists contact your sales representative UEFI 452 1 FW Communication Issue Unable to communicate with 2 FW One or more configuration settings may be used from the last system boot One or more configuration changes since the last boot may not have taken affect Please take actions in following order 1 Turn off the unit...

Страница 194: ... image Current version is 7 Contact your sales representative UEFI 483 NVDIMM Error NVDIMM s cannot be initialized due to internal error Code 1 NVDIMM functionality might be impacted Updating the system ROM and the innovation engine firmware may solve the error Please update the system ROM and the innovation engine firmware If the problem persists contact your sales representative UEFI 490 System ...

Страница 195: ... UEFI 1809 Slot 1 Encryption Failure Communication issue prevents drive keys from being retrieved Encrypted logical drives are offline System may not boot Refer to the page of the iLO key manager to check the corrective action UEFI 1810 Slot 1 Encryption Failure Master Key is incorrect on or not retrieved from Remote Key Manager Encrypted logical drives may be offline System may not boot Correct t...

Страница 196: ... Array Redundant ROM image checksum error Backup ROM activated Updating the firmware of the Slot 1 controller card to the latest version may solve the error Please update the corresponding firmware If the problem persists contact your sales representative UEFI 1906 Slot 1 Smart Array Last configuration not committed 2 Set the configuration of the Slot 1 controller again UEFI 1910 Slot 1 Smart Arra...

Страница 197: ...event data from remaining in the write back cache perform a normal shutdown of the system 3 If the data is missing restore the previous backup data UEFI 1932 Slot 1 Smart Array Write back cache configuration error 2 Take either of the following steps 1 Change the drive array configuration back to what matches the cache 2 Clear the data in the cache by executing the storage software UEFI 1933 Slot ...

Страница 198: ...t the configuration settings of the inserted storage or remove the appropriate RAID volume If the problem persists contact your sales representative UEFI 2150 Corrected Memory Error 1 2 DIMM 3 Address 0x 4 5 Count 6 The action is not necessary unless the failure of recording occurs repeatedly If the problem persists contact your sales representative UEFI 2200 Secure Boot Secure Boot has been enabl...

Страница 199: ...cure Boot The db Secure Boot variable has been deleted Action is not necessary unless an unintended consequence occurs UEFI 2217 Secure Boot The dbx Secure Boot variable has been deleted Action is not necessary unless an unintended consequence occurs UEFI 2218 Secure Boot The dbt Secure Boot variable has been deleted Action is not necessary unless an unintended consequence occurs UEFI 2219 Secure ...

Страница 200: ...ecessary UEFI 2400 Slot 1 SAN Error SAN link is down SAN connection not possible Confirm the SAN switches and the configuration Then reconnect SAN ports or restart the server UEFI 2401 Slot 1 SAN Error Fabric Login FLOGI failed SAN connection not possible Confirm the SAN switches and the configuration Then reconnect SAN ports or restart the server UEFI 2402 Slot 1 SAN Error Name Server login faile...

Страница 201: ... contact your sales representative UEFI 2419 1 2 Error Rx Tx is disabled on this device because an unsupported SFP or QSFP module type was detected Contact your sales representative UEFI 2420 1 2 Error The UEFI driver for the device detected an older version of the NVM image than expected Update the NVM image If the problem persists contact your sales representative UEFI 2421 1 2 Error The UEFI dr...

Страница 202: ... than is supported by this system Major Code 3 Minor Code 4 Contact your sales representative UEFI 214 Unsupported DIMM Configuration Detected Processor 1 DIMM 2 The DIMM requires a frequency not supported by the system Major Code 3 Minor Code 4 Contact your sales representative UEFI 215 DIMM Initialization Error Processor 1 DIMM 2 The identified processor and memory failed to initialize properly ...

Страница 203: ...ds the number supported by the channel Major Code 3 Minor Code 4 Remove the DIMM of the memory channel which was pointed out For the details of the DIMM configuration refer to the User s Guide If the problem persists contact your sales representative UEFI 231 Memory Configuration Error No memory is available If DIMMs are installed verify that the corresponding processor is installed 1 Major Code 2...

Страница 204: ...esentative UEFI 243 Unsupported Processor Configuration Detected The installed processors are not 4 socket capable and this server only supports 4 socket capable processors Make sure the processor is properly installed If the problem persists contact your sales representative UEFI 259 Unsupported Processor Configuration Detected All installed processors do not have the same model number Make sure ...

Страница 205: ... Processor 1 DIMM 2 Registered DIMMs are only supported when an NVMDIMM is present in the system Major Code 3 Minor Code 4 Remove the DIMM which was pointed out For the details of the DIMM configuration refer to the User s Guide If the problem persists contact your sales representative UEFI 349 NVDIMM Population Error NVDIMMs and LRDIMMs are installed in this system NVDIMMs are only supported with...

Страница 206: ... the problem persists contact your sales representative UEFI 389 Unexpected Shutdown and Restart An undetermined error type resulted in a reboot of the server If the problem persists contact your sales representative UEFI 412 Server Platform Services Firmware Error The Server Platform Services firmware is operating in factory mode Update the system ROM and Server Platform Services Firmware If the ...

Страница 207: ...mory Error found at CPU 1 DIMM 2 Rank 3 Strobe 4 CE Count 5 Contact your sales representative UEFI 3013 Processor Built In Self Test BIST Failure Processor 1 Error Code 0x 2 Contact your sales representative 4 The list of messages about the power supply Class Error code Error message Action Power 15 Mismatched Power Supply Installed Confirm the PSU mounted on the unit If the problem persists conta...

Страница 208: ...ower Supply 4 Action is not necessary Power 34 1 Power Supply Inserted Power Supply 2 Enclosure Address 3 Action is not necessary Power 35 1 Power Supply Inserted Power Supply 2 Enclosure Serial Number 3 Action is not necessary Power 36 System Power Supplies Not Redundant Contact your sales representative Power 37 External Chassis Power Supplies Not Redundant Chassis 1 Contact your sales represent...

Страница 209: ...Enclosure Power Supply Failure Power Supply 2 Box 3 4 Contact your sales representative Power 52 System Power Supply 1 Power Supply 2 Contact your sales representative Power 53 Power redundancy loss warning server power 1W exceeded the redundant power threshold 2W Contact your sales representative Power 54 System Power Supply 1 Power Supply 2 Contact your sales representative Power 55 Battery Back...

Страница 210: ...anged Enclosure Serial Number 2 Type 3 Action is not necessary Rack Infrastructure 2C 1 Rack Infrastructure Changed Enclosure Address 2 Type 3 Action is not necessary Rack Infrastructure 2D Chassis Enclosure Serial Number 1 requires minimum firmware revision 0x 2 0x 3 It is currently 0x 4 0x 5 Updating the firmware to the latest version can resolve the problems Update the firmware of the enclosure...

Страница 211: ... Box 4 Bay 5 Contact your sales representative Drive Array 16 1 Smart Array Predictive drive failure Port 2 Box 3 Bay 4 Contact your sales representative Drive Array 17 1 Smart Array Cache Status 2 Error Code 3 Contact your sales representative Drive Array 18 1 Smart Array Drive could not be authenticated as genuine drive Smart Array will not control the LEDs Port 2 Box 3 Bay 4 Contact your sales ...

Страница 212: ...mance Level Due to a Low Power Cap Contact your sales representative Power Cap 3 Power Cap Cannot Be Reached With Current System Configuration Power Cap 1W Contact your sales representative Power Cap 4 Power allocation not optimized Increased power allocation requested Server performance is not degraded Contact your sales representative Flash Media 1 Boot From Flash Error 1 Connect the USB memory ...

Страница 213: ...e local computer or the installation is damaged Install the component on the local computer or repair it If the event occurs on another computer you must save the displayed information with it The event contains the following information SCSI XXXXXX The message resource is present but the messages can not be found in string table or message table When starting system This event can be registered i...

Страница 214: ...ation 4 l2nd2 Warning HPE Ethernet xx The network link is down Check to make sure the network cable is properly connected Besides the device name in this event is not shown correctly but it does not affect the operation of the device When installing an OS starting system or applying Standard Program Package This event does not affect system operation Although the device name is incorrectly display...

Страница 215: ...E Ethernet 10Gb 2 port 562FLR T Adapter xx Network link is disconnected When installing an OS starting system or applying Standard Program Package This event does not affect system operation 27 ixgbs Warning HPE Ethernet 10Gb 2 port 562T Adapter xx Network link is disconnected When installing an OS starting system or applying Standard Program Package This event does not affect system operation 27 ...

Страница 216: ...t ID 7023 from source Service Control Manager cannot be found Either the component that raises this event is not installed on your local computer or the installation is corrupted You can install or repair the component on the local computer If the event originated on another computer the display information had to be saved with the event The following information was included with the event Data S...

Страница 217: ...es not affect system operation if it is not recorded repeatedly after activating the Windows 8200 Microsoft Windows Security SPP Error License acquisition failure details hr 0x80072EE7 When running an OS for the first time or rebooting it This event does not affect system operation if it is not recorded repeatedly after activating the Windows Applications and Services Logs 69 Microsoft Windows App...

Страница 218: ...pter xx The network link is down Check to make sure the network cable is properly connected When installing an OS starting system or applying Standard Program Package This event does not affect system operation 4 l2nd Warning HPE FlexFabric 10Gb 2 port 533FLR T Adapter xx The network link is down Check to make sure the network cable is properly connected When installing an OS starting system or ap...

Страница 219: ...s disconnected When installing an OS starting system or applying Standard Program Package This event does not affect system operation 27 i40ea Warning HPE Ethernet 10Gb 2 port 562SFP Adapter xx Network link is disconnected When installing an OS starting system or applying Standard Program Package This event does not affect system operation 27 i40ea Warning HPE Ethernet 10Gb 562SFP Adapter xx Netwo...

Страница 220: ...However the system is not allowed to use interactive service Thus this service might not work correctly When installing an OS If this event is logged only when installing an OS and does not occur repeatedly there is no problem in system operation 10010 Microsoft Windows DistributedCOM Error The server xxxxxxxx xxxx xxxx xxxx xxxxxxxxxxxx did not register in DCOM within the necessary timeout period...

Страница 221: ...04F057 When installing an OS This event does not affect system operation 1534 Microsoft Windows User Profiles Service Warning Profile notification of event Create for component 2c86c843 77ae 4284 9722 27d65366543c failed When installing an OS If this event is logged only when installing an OS and does not occur repeatedly there is no problem in system operation Error code is not implemented 8198 M...

Страница 222: ...work List Manager reports no connectivity to the internet When running the system If this event is not registered after the Internet connection is established there is no problem in system operation 215 Microsoft Windows AppReadiness Error ART ResolveStoreCategories of Administrator failed Error Class not registered 0 0469065 sec When installing an OS If this event is logged only at the first sign...

Страница 223: ...d by using Visual Basic Script named as Power vbs Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osvc getobject winmgmts root wmi set oclass osvc get microsoft_ipmi for each oinstance in osvc instancesof microsoft_ipmi set oipmi oinstance next Format the IPMI command request Dim oinparams set oinparams oclass methods_ requestresponse inparameters oinpa...

Страница 224: ...instance next Get SDR Repository Info Dim oinparams set oinparams oclass methods_ requestresponse inparameters Get SDR Repository Info oinparams networkfunction ha oinparams lun 0 oinparams responderaddress h20 oinparams command h20 oinparams requestdatasize 0 Fire IPMI Command Dim outparams Dim i RecordCount set outparams oipmi execmethod_ requestresponse oinparams RecordCount outparams ResponseD...

Страница 225: ...s rc_ms 20 14 oinparams requestdatasize 6 set outtmp oipmi execmethod_ requestresponse oinparams units1 outtmp ResponseData 3 Select Case outtmp ResponseData 4 case 0 units2 unspecified case 1 units2 degrees C case 6 units2 Watts case else units2 Refer to IPMI Specification Type 0x _ hex outtmp ResponseData 4 End Select Get Sendor Reading Dim sensorData rawData currentValue oinparams networkfuncti...

Страница 226: ...function ha oinparams lun 0 oinparams responderaddress h20 oinparams command h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi execmethod_ requestresponse oinparams tmpMessage ID String For j 3 to idlength 2 tmpMessage tmpMessage Chr outsdridstring ResponseData j Next WScript Echo tmpMessage End Sub End Script Execution example...

Страница 227: ...AddEnum _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _Total Then first false End If else Wscript Echo Proc intProcessorUse Name _ PercentProcessorTime _ intProcessorUse PercentProcessorTime End If Next Wscript Sleep 30 1000 sleep 30 1000ms objRefresher R...

Страница 228: ...service to reduce memory CPU power and other OS resources NEC ESMPRO Manager Software for managing a number of servers on network PC for Management A computer for managing the server on network A general Windows Linux computer can be used as PC for Management Product Info Collection Utility Software for collecting several hardware software statuses and event logs You can easily collect the data fo...

Страница 229: ...5 Revision Record Express5800 R120h 1M R120h 2M Maintenance Guide 229 Chapter 3 Appendix 5 Revision Record Revision Document Number Date Issued Description April 2018 Newly created ...

Страница 230: ...1M R120h 2M Maintenance Guide April 2018 NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan NEC Corporation 2018 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation ...

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