NEC ESERIES, Руководство пользователя

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DEDICATED FUNCTION
KEYS AND LAMPS
F
UNCTION
K
EYS
RELEASE
Press this key to release an established ACD or
NON-ACD call.
WORK
Used to set or reset Work mode.
HOLD
Used to hold an ACD call or a NON-ACD call
presently in progress.
DIAL KEY PAD
Provides access to NON-ACD PBX dialed
features and input of Tally Count data to the
MIS system.
LOGON
Press to LOGON or LOGOFF status.
BREAK
When pressed by the ACD Agent, the position
is still Logged On, but it is temporarily unavailable
to receive ACD calls. (This key is used for
lunch time and breaks, etc)
TRANSFER
Allows the console user to transfer established
calls to another station, agent or queue without
attendant assistance.
CONF
Allows simple access to establish a three-way
conference.
TALLY
By pressing this key an Agent enters the tally
count mode. The Agent can register up to 22
digits by pressing the dial pad digit x (x=1-9)
and then #, for each different event.
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