NEC ESERIES, Руководство пользователя

Страница: 13 / 52

TO SET
MANUAL ANSWER
F
ROM
A
UTOMATIC
A
NSWER
S
TATUS
♦ Press
AUTO
key.
♦ Lamp is dark.
♦ Incoming ACD calls.
♦ Press
ACD CALL
key or go off hook
on the ACD line to
answer calls.
♦ Upon completion of conversation, press
RELEASE
key if using handset, position is
returned to Ready Status.
3 15:39
(Time display)
WATS
No. Time
Type
MANUAL ANSWER
(Time display)
TO ANSWER/RELEASE AN
INCOMING ACD CALL
F
ROM THE
M
ANUAL
A
NSWER
S
TATUS
♦ Incoming ACD
call, associated
lamp flashes red.
Display alternates between who is calling name,
ACD Agent number, trunk etc. and time in queue
in minutes and seconds.
♦ Press
ACD CALL
key or go off hook
on the ACD line,
lamp is steadily
lit green.
0:02 TIME IN
(Time display)
Q
3 15:39
(Time display)
WATS
(Time display)
READY
11