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6.1 Faults Description

Faults

Possible Reasons

Solutions

The robot can 

not be charged.

The robot is stuck 

during work.

The robot goes 

back to recharge 

without finishing 

the cleaning work.

The robot does not 

perform cleaning 

work automatically 

as scheduled

Remote control 

malfunctions 

(effective range is 

5 m)

When the robot is 

working, there is a 

missed sweep, the route 

is chaotic, the deviation 

is reversed,and the APP 

side cleaning map shows 

irregularities and is not 

neat.

The electrodes between the main body 

and the charging base are not 

contacted properly.

Make sure that the electrodes between 

the main body and the charging base 

are properly contacted.
Keep charging the robot when it is not 

working to better prepare for next 

cleaning assignment.
The robot will try to get itself out 

automatically.However,please help it 

manually if it failed.

The charging base is switched off while 

the robot is switched on,which leads to 

the loss of power.
The robot may be stuck by wires/ca-

bles on the ground,hanging curtains or 

obstacles around the carpets.
The robot detects that the power may 

be not enough and automatically goes 

back to recharge.
The robot works at different speeds on 

different floor types.For example,it 

works longer on the wood floors than 

on carpets

.

The robot is not switched on and the 

robot can not perform cleaning work as 

scheduled when it is powered off.

The robot is stuck or twined by 

obstacles.

The remote controller is short of or out 

of power.

The robot is short of or out of power.

The infrared ray is blocked because the 

infrared emitter on the remotecontroller 

or the infrared receiver in the robot is 

contaminated.

The drive wheel and the ground may slip due to the 

robot climbing small steps, thresholds and door bars, 

thus affecting the its judgment on the working 

environment of the whole house.

Interference emitted by other devices 

that exist nearby.

Work on a waxed, polished floor or smooth  floortile, 

resulting in reduced friction between the drive wheel 

and the ground.
The wires, slippers, etc. placed on the ground affect 

the normal operation of the robot.

Wipe the infrared emitter on the remote 

controller or the infrared receiver on the 

robot with a clean cotton cloth.

Avoid using the remote controller near 

other infrared devices.

It is recommended to close the door in the 

area and clean the area separately. The 

robot has the function of self-identification 

single room. It will return to the starting 

It is recommended that you clean the floor after the wax 

is air-dried.

Before the machine is working, please arrange the 

scattered wires, slippers and other objects on the ground 

to minimize the scattered objects on the ground.

Make sure that the robot is switched on 

with enough power for operation..

Change the batteries and install the 

batteries correctly.

The power level of the robot is too low 

to work.

Keep charging the robot when it is not 

working to better prepare for next cleaning 

assignment.
Turn off the robot and clean the dust 

box.Then turn over the robot to clean its 

components,such as wheels and

side brushes.

Turn on the robot.

The length of working time varies 

because of the complexities of room 

environments,the amount of garbage 

and different cleaning modes.

Charge the robot.

Common Faults

Содержание A&S X500

Страница 1: ...BY BY Robotic Vacuum Cleaner...

Страница 2: ......

Страница 3: ...X500 Neatsvor service szhtny cn cnchip net cn BY Welcome...

Страница 4: ...Specifications 3 3 Product Characteristics 4 1 Attention 4 2 Remote Controller Instructions 4 3 Operating Instructions 5 1 Side Brush Cleaning and Replacement 5 2 Cleaning of Dust Box and Filter 5 3 M...

Страница 5: ...the QR code in Figure 1 to download and install WeBack APP or download and install from other APP stores Figure 1 Open App directly log in if you have a WeBack account if not you can select New User...

Страница 6: ...ace Depending on the signal strength of the Wi Fi it may take few seconds or more a If connection successfully enter the Home interface as show in Figure 7 click the device icon to enter Device status...

Страница 7: ...Safety Instructions...

Страница 8: ...Safety Instructions...

Страница 9: ...5 Safety Instructions...

Страница 10: ...ut two screws on the battery cover with a screw driver Take out the battery cover Take out the battery and unplug the electric wires to remove the battery 06 How to remove the battery 6 Safety Instruc...

Страница 11: ...atteries Excluded Remote controller Power Adapter Cleaning Tool Water Tank Component Side Brush High effecient Filter Mop Accessories of some models may be slightly different and they are subject to t...

Страница 12: ...in Body Main Body 1 Bumper 2 Wi Fi Indicator 3 Control Button 1 Universal wheel 2 Electrode slice 3 Side brush 4 Barrery cover 5 Side wheel 6 Rolling brush components 7 Dust box 3 BY Product Component...

Страница 13: ...Main Body 1 DC power jack 2 Power switch 3 Dust box release button Dust Box 1 Per filter 2 High efficient filter 3 Filter sponge 4 Dust box 5 Dust box cover Product Components...

Страница 14: ...Water Tank Component 1 Tank sealing cap 2 Water tank 3 Mop Charging base 1 Charging indicator 2 DC power jack 3 Charging terminal 10 Product Components...

Страница 15: ...3 2 Product Specifications Structure Electronic Accessory Process Parameters 120min Plan Single Room Edge Spot Mopping the the the 14 4 2500mAh 11 75 3 0 kgs Product Components...

Страница 16: ...oves the cleaning efficiency and saves 30 of the power It is simple to operate pressing the Control Button to start cleaning Follow the Voice Prompt and let the robot start working for you Dust box ca...

Страница 17: ...nces such as tables and chairs in the house neatly the robot will clean up smoothly to give you a clean new home If the robot works at the stairway the edge of the step or the entrance to the narrow a...

Страница 18: ......

Страница 19: ...Schedule Setting Remote controller instruction 4 2 Plan Cleaning Smart Cleaning Mopping Cleaning controller controller Instructions for Use...

Страница 20: ...ing at the pause In the Schedule setting mode or Clock setting mode this button can save all settings Suction Setting button At any cleaning mode press this button to adjust the suction power There ar...

Страница 21: ...0 minutes the robot will enter Sleep mode 4 3 Operating Instructions Placement of the Charging Base Place the charging base against the wall Do not place any objects within 3 3 ft to the left right an...

Страница 22: ...the robot and plug in the power supply Charge mode A Charge mode B Please keep the power switch turned on before charging the machine Press Return for Auto charging button on the remote controller or...

Страница 23: ...after sales service center 02 For the very first operation please let the robot run out of power 03 When the robot is charged the Control button will flash a green lamp in a circular manner 04 lf the...

Страница 24: ...sed by the following operations 01 Press the Control button on the robot to pause the robot 02 Press the power on off button on the remote controller to pause the robot Notice After the machine is pau...

Страница 25: ...ject water into the water tank When charging please remove the water tank to avoid danger How to fix the microfiber mop Seal the tank sealing cap then fix the microfiber mop to the velcro on the botto...

Страница 26: ......

Страница 27: ...will be cancelled Once the schedule setting is succeeded the robot will start working at the scheduled time everyday 1 Press the Schedule Setting button to enter the Schedule Setting mode and set the...

Страница 28: ...return to the initial location Mopping Mode The Robot will perform the S shape cleaning with mop according to the room environment Please do not move or remote control the robot while it is working or...

Страница 29: ......

Страница 30: ...Dump all debris form the dust box into the garbage Remove the pre filter Product Maintainance...

Страница 31: ...filter cover and remove the high efficient filter and filter sponge It is not recommended to wash the high efficient filter with water Please pat off the debris carefully Wash the dust box and pre fil...

Страница 32: ...washed once 3 The maximum service life of the high efficient filter is 3 months 1 Reinstall the pre filter and high efficient filter in the dust box 2 Before installing the filter make sure that the h...

Страница 33: ......

Страница 34: ...Remove the mop Wash and dry the mop Product Maintainance...

Страница 35: ...31 Pour out the rest of water from the water tank Clean the tank and dry it Product Maintainance...

Страница 36: ...32 Open the rolling brush components Remove the rolling brush and clean off all debris and hair 5 4 Maintenance of Rolling Brush Components Product Maintainance...

Страница 37: ...periodically clean the electrode slice of robot chassis and the sensor window Use a cleaning tool or soft cloth to clean the charging terminal 5 5 Maintenance of Other Components Electrode slice Sens...

Страница 38: ...ray is blocked because the infrared emitter on the remotecontroller or the infrared receiver in the robot is contaminated The drive wheel and the ground may slip due to the robot climbing small steps...

Страница 39: ...ents Universal Wheel Components Rolling Brush Components Battery Battery Cover Bottom Shell The product is suitable for cleaning house hotel rooms and small offices and provides good cleaning for vari...

Страница 40: ......

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