8. Neither NCE nor its representatives provide loan equipment under the terms of this
warranty.
9.
Any unauthorized access to the internal hardware of the product will void this
warranty.
10.
Replacement items are "Like for like" and is not "new for old .. and does not indicate
in any way that a faulty product will be replaced with a new part or unit.
11.
If you reside outside of the service coverage area of your nearest authorized
service agent, this warranty does not cover the costs of transportation or travel
expenses to
and from your home.
12.
NCE accepts no liability for items that are lost, damaged, or stolen as a result of
freight, transport or storage. If you are required to transport the appliance to an
authorized service centre, you must ensure that it is securely packed and insured.
13.
On Public Holidays or other periods when regular business and wholesale
operations are temporarily ceased, repairer availability and warranty response times
may extend beyond the standard response times due to the availability of repairers and
parts.
14.
Special Conditions relating to LED
I
LCD TV's, Panels, Television and Projections
Equipment
a. All LED
I
LCD Panels exhibit some bright, dark or partially lit pixels, a normal
limitation of these technologies, and the manufacturing processes involved and are
usually not noticeable when viewing normal screen images and defective pixels are not
a warranty issue unless they exceed the manufacturer's specifications for pixel defects.
Where there are no manufacturer specifications, NCE covers the screen provided for 11
or more pixels that are failing to display
b.
Image retention or bum-in can be a problem for all phosphor based displays. In
extreme cases, permanent phosphor burn can occur if still/repetitive images are left on
the screen for extended periods of time. Such damage to the screen is not covered by
the warranty. Please ensure that the precautions in any documentation supplied with
your product are followed in order to avoid permanent damage to your display.
c.
Where a product is positioned higher than 1.2m from the lowest mount point, is
wall/ceiling mounted or where aftermarket mounts and/or stands are used, or where the
unit has not been installed by a professional installer, an extra service charge will apply
to unfix and refix this product.
15. Any repair performed on a product under the warranty where no fault can be found,
or the item is deemed by NCE, the supplier or an authorized, to be not faulty under this
warranty, or the repair or fault is not covered under the warranty, a No Fault Found fee
may be payable by the warranty holder.
16.
Any repairs or services required that are outside of the terms and conditions of the
warranty can be carried out at the request of the customer or due to site attendance
were fault is not covered under warranty as the product not been installed or setup
correctly; a credit card may be required prior to the commencement of such services.
