Risk of explosion when exposed to fire !
Explosion hazard upon exposure to fire! Don't expose the receiver to permanent
temperature above 65°C/140° F!
7. Possible Sources of Malfunction and Troubleshooting
7.1.
The blue LED does not light up after connecting it to the USB port. Make sure that the
PC or notebook is switched on. When indicated you might test the USB port with another
USB device. If another USB device works, please contact the support.
7.2.
The blue LED does not light even after a long time of waiting, but you still don’t receive
any Satfix. The NL-442U needs up to 30 min. on a different continent for its first Satfix.
Therefor you need a free view to the sky. Choose a position for NL-442U which is far
away from a house wall. Your can also use the included USB extension cable. A house
wall causes high reflection and adds to time delay of the Satfix. Also the notebook can
effect the reception. Therefor a short extension cable is included in the package.
7.3.
Your PC does not support the auto-start function and does not start the CD ROM
automatically. Please read under http://msdn2.microsoft.com/en-
us/library/Aa969329.aspx
7.4.
The NL-442U got in contact with water jet (water jet like e.g. under the shower or heavy
rain with installation on the roof). Do not connect the receiver to the notebook etc.. It will
be completely destroyed and cannot be repaired anymore. Please send the receiver with
the description „water damage“ to our support. The support will disassemble, dry and test
the function of the receiver.
The Navilock repair center aims to be as fair as possible. Therefor we kindly ask you to give us
the true reason for a defect. During the fault analysis, the support needs to find out if a third
party, a water damage, a downfall damage, over voltage or wrong handling might be the reason
for that.
Often malfunctions are caused by minor errors. It is not always necessary to immediately replace
a product, because this will not correct a malfunction that is not caused by the GPS hardware.
Before contacting your dealer, please contact Navilock support. This will provide you with help in
a fast and easy manner, and help avoid unnecessary replacement.
In such cases, describe the malfunction as accurately as possible in writing, add the details for
your device and the used software as well as operating environment (operating system,
servicepack version, CPU size and type, memory size, HDD type and interface, etc. and send an
email to [email protected].
A member of the support team will take care of your problem and work on a solution.
We hope you enjoy your Navilock product!
