XR6/XR3 Pre-installation Manual
Pre-installation assistance
Issue 3.0 2009-07-15
Page 11-1
Section 11:
Pre-installation assistance
Nautel provides a number of support options to help you during pre-installation planning and
preparation:
•
•
Installation and commissioning service
•
Online documentation - see page 11-3
•
On-site support - see page 11-3
•
•
Standard warranty - see page 11-4
•
Extended warranties - see page 11-7
Pre-installation consulting
Nautel field support specialists are available to answer questions and work with you to ensure that your
site will be ready for the installation of your XR6/XR3 transmitter. For support, contact Nautel Cus-
tomer Service and request assistance (see
“On-site support” on page 11-3
).
Installation and commissioning service
Nautel offers an installation and commissioning service to customers who want assistance with
configuring and commissioning a new Nautel transmitter. After the customer completes the
transmitter assembly and installation, Nautel technical personnel will spend up to three days on-site
to help make the ac power, RF and remote connections, and to assist with the configuration and
testing of Nautel equipment.
The customer is responsible for ensuring that the following stages of installation have been
completed, prior to the arrival of Nautel personnel:
•
Ac power wiring for the transmitter has been installed and connected at the breaker panel or
the building’s service entrance. If local electrical codes allow Nautel personnel to connect the
transmitter to the ac supply, using the customer's cable, that task is included in this service.
Otherwise, the customer must ensure that an approved electrician is present for this task.
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