NX5/NX3 INSTALLATION MANUAL
PRE-INSTALLATION / INSTALLATION ASSISTANCE
PAGE 2.10.6
VERSION 3.1 2021-04-22
Technical Assistance
Nautel's field service department provides telephone technical assistance on a 24 hour, seven days a
week basis. Requests by other media (fax or e-mail) will be responded to the next working day if
received after Nautel's normal working hours. Contact the appropriate field service centre:
Nautel Limited
10089 Peggy’s Cove Road
Hackett’s Cove, NS Canada B3Z 3J4
Phone: +1.902.823.3900 or
Toll Free: +1.877.6NAUTEL (6628835) (Canada & USA only)
Fax: +1.902.823.3183
Nautel Inc.
201 Target Industrial Circle
Bangor, Maine USA 04401
Phone: +1.207.947.8200
Fax: +1.207.947.3693
Customer Service (24 hour support)
+1.877.628.8353 (Canada & USA only)
+1.902.823.5100 (International)
Email:
Web:
Module Exchange Service
In order to provide Nautel customers with a fast and efficient service in the event of a problem, Nautel
provides - for North American customers only - a factory rebuilt, module exchange service which takes
full advantage of the high degree of module redundancy in Nautel equipment.
For complete details on this service, see
http://support.nautel.com/policies/repairs-exchange/
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