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Exporter Plus Technical Instruction Manual
Troubleshooting
Issue 1.0 2020-05-05
Page 10-3
Network related alarms
There are several network related faults that can affect the operating status of the Exporter
Plus.
Configuration
A configured Ethernet port that is properly connected to a LAN should display its IP address
and the
UP
status on the appropriate
View Status
->
Ethernet Status
).
Figure 10.2: Ethernet Status Screen
1. If the status displays
UP
, but connection with a browser does not work, check the IP
configuration and verify that each Ethernet port in use is connected to the proper
subnet.
2. Use a PC connected to the network to ‘ping’ the Exporter Plus IP addresses (see
) to verify that the Exporter Plus is accessible.
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