User Manual / CONVERTISS FOLDING PREMIUM
Made by NAUSICAA Medical S.A.S. / Approved by Ghizlane Labrosse (Biomedical Engineer)
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10. WARRANTY
• Article 1 : NAUSICAA Médical S.A.S. warrants this product against any defects in manufacturing
and assembly of mechanical and electronic components. This warranty is for devices used only in
accordance with NAUSICAA Médical S.A.S. terms of use.
The warranty covers all mechanical and electrical parts, except battery and breakage.
This warranty whose terms of use are defined below is valid for 60 months from the date of first
departure from NAUSICAA Médical S.A.S.
• Article 2 : The warranty entitles the free labor and the free replacement of defective parts.
• Article 3 : The original out-going shipping costs of the device and all associated costs are the
responsibility of the distributor. The goods always travel at the risk and the responsibility of the
distributor.
Under warranty : return costs after intervention will be borne by NAUSICAA Médical S.A.S.
Out of warranty: return costs are at the expense of the distributor whether or not he accepts the
repair estimate.
• Article 4 : The warranty does not apply if the claims are consecutive to:
- accident, misuse or neglect of the unit by the end customer.
- shipping performed without adequate protection.
- alteration or transformation not validated by NAUSICAA Médical S.A.S.
- the impact of external elements (natural disaster, fire, shock, humidity, flood, lightning, ...).
- installation and/or use in a non-compliant way with technical standards and safety (in case the unit
would work in a country other than the country of origin) ; and/or if the electrical power is not suited
for the operating voltage of the device.
- a lack of routine maintenance.
• Article 5 : The distributor may not invoke the benefit of the warranty:
- if the device serial number has been removed, altered or rendered illegible.
- if the device under warranty has been modified without the approval of NAUSICAA Médical S.A.S.
• Article 6 : During the repair of any defective equipment, no loan will be made.
• Article 7 : All warranty claims must be exercised through the distributor.
• Article 8 : Sending spare parts under warranty will be made after consultation with the distributor
customer service.
• Article 9 : Defective parts changed under or out of warranty will be guaranteed for 6 months from
the date of repair or sending of the spare parts.
• Article 10 : No distributor can unilaterally change the terms of this warranty.
