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April 27, 2015
12-7
Frequently Asked Questions
Question 5: What is an "overflow error"?
Sometimes, when the amplifier is communicating with the Nicolet software, a
miscommunication occurs, which inserts an "overflow" event into the log. When this
happens, you may see a large artifact appear for up to 10 seconds. If this happens
frequently, please contact customer support.
Customer Support: 608 829-2040 or madison.helpdesk@natus.com
Question 6: What if my memory card fills up and I am still recording?
During LTM studies your memory card may fill up completely while you are still
conducting the study. When this happens,
NOTE: The recording LED will start to blink and amplifier will beep prior to this
happening.
1. Stop the study.
2. Close NicoletOne.
3. Reopen acquisition with the same amplifier.
4. When prompted, clear the onboard memory (provided you are sure that you have
all the exam information) and begin a new exam.
NOTE:
If you select
Retrieve Data
when entering acquisition, Nicolet will
download the entire exam, which will erase any annotations in the current exam.
Open the exam in Reader if there is information that has not been downloaded.