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Trouble Shooting 

Problem 

Cause 

Solution 

Boiler does not come up to 
temperature. 

Green or soft wood is being used 
Wind blowing under boiler 

Use properly seasoned hard wood  
Take one or two inches of hard board 
insulation and place under boiler between 
legs then add non-combustible spacers 
between ground to hold up insulation 

The boiler is at temperature and is 
steaming 

Poor water circulation (excess fittings, 
pump or pipe too small, improper 
installation) 

Change to a larger pump, use min 1” pipe 
and sweeping bends instead of 90’s 

Poor burn time 
 

Green or soft wood is being used 
 
Too much demand on unit, 
undersized for application 

Use dry, seasoned hard wood 
 
Lower home temperature set points, insulate 
home better, upgrade to larger boiler

 

Boiler is up to temperature but little 
to no heat in house 

Poor circulation (A simple test can be 
done to determine if this is so: touch the 
pex line leaving and returning to boiler. 
There should be little or no temperature 
difference)   
Heat exchanger plugged 
 
Improperly designed installation 
 
Not enough insulation in building 

Change to a larger pump 
 
 
 
 
Clean with white vinegar – be sure to use NC 
boiler treatment to prevent this 
Use min 1” pipe, reduce number of 90’s & T’s 
used, re-route lines 
Add insulation to structure 

Boiler over heats 

Air leak 
 
 
Blower output damper open too far 
Poor circulation 
Water is low in boiler 
Aqua-stat malfunction 
Not enough demand &/or warm weather 

Make sure doors and covers are sealed & 
adjust if necessary 
 
Adjust damper 
Larger pump or pipe, reduce # of fittings 
Add water to keep full 
Replace aqua-stat 
Load smaller amounts to prevent large coal 
bed from over-producing 

Boiler fire does not stay lit  

Not leaving some coals in burn area 
No air flow 
 
 
Chimney plugged with creosote 

Load sooner to have more coals 
Check the area behind the ash pan to make 
sure there is no ash build up that would block 
blower air way, replace blower 
Clean chimney and extensions/cap 

Good wood but does not burn. 
Only smolders  

Holes in floor plugged 
Solenoid failed 
Blower failed 

Completely clean ash from all areas of boiler 
Check controls, replace failed component 

Boiler up to temperature but no 
heat in house 

Circulation pump failed 

See maintenance section on “pump” 

Boiler water getting rusty 

Not enough or no boiler treatment 

Have your water tested. Boiler treatment is 
required for warranty to be valid. See 
warranty. 

Blower turns on but solenoid 
doesn’t open damper 

Loose electrical connection  
 
Solenoid failed 

Turn power off and check all wire 
connections 
Replace solenoid 

Water leaking from boiler 

Condensation from first start-up of boiler 
Condensation from wet wood 
Condensation from running below 150F 

Wait 24 hours to heat up and dry out 
Burn only seasoned hardwood 
Adjust aquastat to 165-180 with a 15 degree 
differential 

Aquastat calling for heat but unit 
not running 

Control switch is off 
Failed aquastat 

Turn on switch 
Replace aquastat 

Содержание NCB-175

Страница 1: ...od Boiler Manufactured by Nature s Comfort LLC Made in the USA Full color and French manual available online at Couleur et manuel en fran ais est disponible en ligne www naturescomfortllc com Built Li...

Страница 2: ......

Страница 3: ...you are in need of insulated pex heat exchangers or other parts for your new boiler call your dealer or call us at 877 251 7740 for the lowest prices Boiler water treatment and test required at time...

Страница 4: ......

Страница 5: ...w 16 K InstallingOn AnExistingIndoorBoiler 16 L FillingTheBoilerwithWater 18 M FloatLevel 18 N BleedingAirFromHeatExchangers 18 O Pre conditioningRopeSeals 18 III HeatingDomesticWater PoolsandSpa s A...

Страница 6: ...VAC Water Pump 115 VAC 2A max Chimney 6 inside diameter NCB 175 220 000 BTU 175 gallon water tank 4 000 sq ft 67L x 50W x 85H 1733 pounds NCB 250 300 000 BTU 250 gallon water tank 6 000 sq ft 85L x 5...

Страница 7: ...Flammable liquids household or yard waste can reduce the life of the boiler will void the warranty and is illegal in most areas 5 Pause for 30 seconds between the first latch and the safety latch to...

Страница 8: ...le zone You may install fittings to have ports for up to 4 zones Consult your dealer Additional port setups with pumps are also available from Nature s Comfort when ordering a new unit Single Zone set...

Страница 9: ...ger that must be installed in the existing furnace system If you have a forced air system a water to air heat coil must be installed in the ductwork When air travels through heat is extracted and hot...

Страница 10: ...ces and to the prevailing wind direction 2 Do not locate the boiler within 100 ft of a residence not served by the boiler Be considerate of neighboring residences properties parks etc 3 Do not locate...

Страница 11: ...ed pex pipe for transferring the heated water from the boiler to the home Minimum pipe size permitted is 1 Platinum 3 wrap 4 drain tile Platinum 4 wrap 5 drain tile insulated pipe is available for pur...

Страница 12: ...maximum BTU output A 1 pipe can carry up to 37 more BTUs due to higher water flow The fittings above would need to be changed to accommodate 1 Pex The Armstrong E9 2 pump available from Nature s Comf...

Страница 13: ...ou have a 2 wire system or the thermostat is the advanced computerized type that communicates back and forth between the furnace typically found on heat pump systems Do not use this method if your HVA...

Страница 14: ...Use adhesive backed foam tape used for insulating doors and windows to seal around the frame and foil tape to seal off the opening you make in the plenum heat for the heat exchanger Make sure the fit...

Страница 15: ...Slide the heat exchanger carefully into the plenum to check the fit again Once proper fitting is verified you can seal off the ends of the heat exchanger and the hole you made in the plenum with foil...

Страница 16: ...outdoor boiler to the indoor hydronic system so that the two systems remain isolated see next diagram As shown in the above figure the two systems are totally isolated from each other so that the exis...

Страница 17: ...Page 17 of 32...

Страница 18: ...culated for 1 hour test Nitrite level to assure required 1 000 1 500ppm and add treatment if below this level Submit a water sample to your dealer or Nature s Comfort for official warranty Nitrite tes...

Страница 19: ...iler must first go to the top side port This creates twice the domestic water flow through the sidearm as opposed to coming in at the bottom side port For the fastest recovery install a small circulat...

Страница 20: ...a pool or spa since the chemicals used in a pool spa are destructive to the boiler Pool heat exchangers are available from Nature s Comfort or your dealer For sizing you will need to know the volume...

Страница 21: ...will not dry out season properly until split Hardwoods burn longer than softwoods as they are denser and have more available BTU s Larger pieces burn longer than smaller pieces but take longer to sea...

Страница 22: ...s there are too many variables outside of its control D Power Loss Running On A Generator The controls are designed for the control plug to be used on a generator or vehicle inverter if needed If the...

Страница 23: ...removed to reduce the risk of a chimney fire Smaller more frequent loading and dry seasoned wood will help limit this A small and intense fire is preferable to a large smoldering one to reduce the am...

Страница 24: ...ave as a spare Water Since water quality characteristics greatly vary across the USA some customers get much longer life out of a pump than others Filling a boiler with softened water adding and maint...

Страница 25: ...e rotor To remove the canister first remove the rotor then tap on the bleeder screw to remove the canister from the motor use this procedure for replacing the entire cartridge as well White vinegar or...

Страница 26: ...u should ever have a problem or question refer to this manual or call your dealer If your dealer does not have the information you need request they contact Nature s Comfort and your dealer will be fu...

Страница 27: ...s low in boiler Aqua stat malfunction Not enough demand or warm weather Make sure doors and covers are sealed adjust if necessary Adjust damper Larger pump or pipe reduce of fittings Add water to keep...

Страница 28: ...Page 28 of 32 Copy of Safety Labels...

Страница 29: ...ide Skin 17 Lower Control Jamb Outlet 6 Front Gable Skin 18 Firebox Door Hinge Switch 7 19 Ash Pan Latch Aquastat 8 Upper Side Frame 20 Firebox Door Latch Solenoid 9 Rubber Cap 21 Control Panel Rear C...

Страница 30: ...a water sample must be submitted for nitrite testing when first filled and then annually at the end of a heating season to ensure proper nitrite concentration 1 000 1 500ppm for your warranty to rema...

Страница 31: ...the boiler If you should ever have a problem or question refer to this manual or call your dealer If your dealer does not have the information you need request they contact Nature s Comfort and your...

Страница 32: ...______________________________________ Business and first last name Date of Installation _________________________________ In case of questions Installed By ___________________________________________...

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