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Limited Warranty
Trouble Shooting
Nature Power warrants our products to the original purchaser that this product is free from defects in
materials and workmanship for the period of 1 year from date of purchase, 2 year warranted to generate
up to 80% of rated power from date of purchase. In the case of product defect, contact Nature Power
customer service to receive trouble shooting. If defective part or unit should be returned, a Return
Authorization Number must be issued by Nature Power and the defective part or unit should be returned
to the authorized location at the purchasers’ expense. A dated proof of purchase is required to receive
warranty service. Once received at authorized location and defect proves to be the result of defective
material and workmanship, the defective part or unit will be replaced at warrantors’ option and returned to
the original purchaser at warrantors’ expense. No refunds will be granted by the warrantor, in the event of
buyer’s remorse please contact your point of purchase within and in adherence to their return policy.
Refunds are granted at the retailers’ discretions.
Please contact Nature Power Products to acquire more information:
1-800-588-0590
www.naturepowerproducts.com
Made in China
If the device is not functioning:
Confirm that the converter’s red “Power On” LED is lit, If not, check to make sure the AC outlet is
receiving power. If the AC outlet has no power, check wall switches, breakers and fuses.
If the red LED is on and the device is not functioning:
A. Remove, clean and reinsert the device’s 12V plug into the converter’s 12V socket to ensure a good
connection.
B. Verify the device you are looking to use is working by plugging it into a vehicle’s 12V accessory port.
C. Check the device’s fuse (either in the 12V plug or in the device).
If the red LED is on, but goes out when the device is plugged in:
The converter is overloaded. Check the device’s power consumption requirements.
