Problem
Possible Cause
Solution
Short operating time (less
than 1 hour per charge)
Undercharged battery
A new battery should have been charged for at least 18
hours before using the vehicle for the first time. After
that, it must be recharge the battery for at least 12 hours
after each use .Never charge longer than 24 hours. Check all
connectors; make sure the charger is plugged into the wall.
Make sure the power flow to the outlet is on.
Overcharge battery
Never charge battery longer than 24 hours. If you think
the battery maybe damage due to overcharging, contact
Service Center for testing.
®
NPL
Old battery will not accept a full charge
Even with proper care, a rechargeable battery does not
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace the battery
®
with a new NPL
12
volt rechargeable battery. Do not
substitute parts. To get a replacement battery, please
®
contact NPL
Center.
Service
Vehicle is sluggish
Undercharged battery
A new battery should have been charged for at least 18
hours before using the vehicle for the first time. After that,
it must be recharge the battery for at least 12 hours after
each use .Never charge longer than 24 hours.Check all
connectors; make sure the charger is plugged into the wall.
Make sure the power flow to the outlet is on.
Battery needs charging
Be sure to charge the battery after each use.
Old battery will not accept a full charge
Even with proper care, a rechargeable battery does not
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace the battery
®
with a new NPL
12 volt rechargeable battery. Do not
substitute parts. To get a replacement battery, please
®
contact NPL
Service Center.
Vehicle is overloaded
Allow no more than 2 riders at a time, follow the 130
Ibs. (59 kg) weight capacity and don't tow anything
behind the vehicle.
Driving conditions are too stressful
Use only on a generally level ground.
Only one rear wheel spins
Vehicle is operating in low speed
It is possible that only one rear wheel may spin when both
rear wheels are raised off the ground and the vehicle is in
low speed. This does not necessarily indicate a problem.
Check for proper operation of the drive system by raising
the rear wheels off the ground and pressing the foot pedal.
If only one rear wheel spins, carefully press your hand on
the spinning wheel to slow it down. The other rear wheel
should begin to spin. If the other rear wheel does not begin
to spin, there may be a problem with the vehicle. Contact
®
NPL
Service Center for diagnosis and repair.
19
Trouble
Shooting
Meijer.com
