B-2
|
ni.com
Appendix B
NI Services
•
Training and Certification—
The NI training and certification program is the most
effective way to increase application development proficiency and productivity. Visit
ni.com/training
for more information.
–
The Skills Guide assists you in identifying the proficiency requirements of your
current application and gives you options for obtaining those skills consistent with
your time and budget constraints and personal learning preferences. Visit
ni.com/
skills-guide
to see these custom paths.
–
NI offers courses in several languages and formats including instructor-led classes at
facilities worldwide, courses on-site at your facility, and online courses to serve your
individual needs.
•
Technical Support—
Support at
ni.com/support
includes the following resources:
–
Self-Help Technical Resources—
Visit
ni.com/support
for software drivers and
updates, a searchable KnowledgeBase, product manuals, step-by-step troubleshooting
wizards, thousands of example programs, tutorials, application notes, instrument
drivers, and so on. Registered users also receive access to the NI Discussion Forums
at
ni.com/forums
. NI Applications Engineers make sure every question submitted
online receives an answer.
–
Software Support Service Membership—
The Standard Service Program (SSP) is a
renewable one-year subscription included with almost every NI software product,
including NI Developer Suite. This program entitles members to direct access to
NI Applications Engineers through phone and email for one-to-one technical support,
as well as exclusive access to online training modules at
ni.com/
self-paced-training
. NI also offers flexible extended contract options that
guarantee your SSP benefits are available without interruption for as long as you need
them. Visit
ni.com/ssp
for more information.
•
Declaration of Conformity (DoC)—
A DoC is our claim of compliance with the Council
of the European Communities using the manufacturer’s declaration of conformity. This
system affords the user protection for electromagnetic compatibility (EMC) and product
safety. You can obtain the DoC for your product by visiting
ni.com/certification
.
For information about other technical support options in your area, visit
ni.com/services
,
or contact your local office at
ni.com/contact
.
You also can visit the Worldwide Offices section of
ni.com/niglobal
to access the branch
office websites, which provide up-to-date contact information, support phone numbers, email
addresses, and current events.
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