©
National Instruments Corporation
C-1
ENET-232 and ENET-485 Series User Manual
C
Troubleshooting and
Common Questions
This appendix describes how to troubleshoot problems and answers some
common questions. The information in this appendix is arranged in the
following sections:
• Troubleshooting Network Problems
•
Troubleshooting Hardware Problems
•
Troubleshooting Diagnostic Messages
•
Troubleshooting Network Problems
My Device Does Not Appear in the NI Ethernet Device
Configuration Window
•
Allow at least 90 seconds after powering on the device.
•
Confirm that the unit is connected to the network on the same subnet
as the host computer.
•
Click
Refresh
on the utility window to update the current network
information.
•
Refer to Chapter 3,
, for more information
about NI Ethernet device configuration.
Network Has DHCP But Does Not Configure The Device’s Network
Parameters
•
Use NI Ethernet device configuration to confirm that your device is set
to use DHCP.
•
Have your network administrator confirm that your network’s DHCP
server is functional and that there are available IP addresses.