Appendix A
Troubleshooting
cFP-21xx and cFP-BP-x User Manual
A-2
ni.com
Other Indications of Trouble with the Controller
•
Red status LED stays lit when controller is in normal mode
•
Cannot detect controller in MAX unless it is in safe mode
•
After youset the IP address, the controller reboots unconfigured or
with the old IP address
•
Red status LED error code greater than 3
•
Red status LED error code 2 during normal operation
•
Controller incorrectly reports that the disk is full
•
I/O module ready LEDs off in normal mode but on in safe mode
•
Unusual file or folder names when you FTP to the controller
First, use MAX to reinstall software on the controller. If that does not solve
the problem, you may have to reformat the internal memory of the
controller.
Reformatting the Internal Memory
1.
Reboot the controller into safe mode by flipping DIP switch 7 and
cycling the power.
2.
Open MAX and expand Remote Systems to find the FieldPoint bank.
3.
Right-click the FieldPoint bank and select
Format Disk
.
2
The cFP-21
xx
has detected an error in software. This
usually occurs when an attempt to upgrade the software
is interrupted. Repeat the software upgrade process.
3
The cFP-21
xx
is in safe mode. Either the controller is
ready for software installation or the SAFE MODE
switch is in the ON position.
4 (or more)
The cFP-21
xx
has detected an unrecoverable error.
Contact National Instruments for assistance.
Table A-1.
STATUS LED Flashes and Corresponding Error Conditions (Continued)
Number
of Flashes
Error Condition
