14
Problem
Cause
Corrective Action
The frame doesn’t
turn on
The power adaptor is not
inserted properly
Make sure the cable is properly
inserted in the frame and the wall
socket, then press the power button
on the remote control. Even without
a memory card inserted, the frame
will turn on and show a white
screen.
Start-up screen
The memory card isn’t
inserted properly
Remove and properly insert the
memory card by pushing gently
until it stops
No photo in
Memory Card
The memory card isn’t
inserted properly
Remove and properly insert the
memory card by pushing gently
until it stops
A photo is not
reproduced
The photo file format
isn’t supported
Make sure there is at least a
compatible file in the memory card.
Compatible Photo format: JPEG
