NatComm CRU4 Скачать руководство пользователя страница 7 | Manualshive

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National Communications

Page 7

INSTALLATION DIAGRAM

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Содержание CRU4

Страница 1: ...CRU4 USER GUIDE For Technical Assistance Please Phone 07 5596 5128 ...

Страница 2: ... departments responsible for Telephone Call Recording should you require further clarification or assistance ACIF recommend that you provide ORAL notification by automatic or manual means BEFORE you commence recording ACIF also advise that you should cease recording if requested by the other party CRU4 has the ability to provide Automatic ORAL notification using the Play Then Record facility A sam...

Страница 3: ...as a crossed connection with a white band on one end is required for some handsets PC Connection Cable 1 This cable has AUDIO and COM port plugs This cable connects CRU4 to 1 the PC Line In or Mic facility 2 the PC Speaker Output facility 3 the PC Com Port USB to Serial Adaptor 1 For PC s which do not have a spare PC Comm Serial Port This cable connects to the PC Comm Serial Port connector of the ...

Страница 4: ...ecalled and replayed to telephone callers as required emailed or archived to a CD or other permanent storage medium You can play an advisory message or inject recording tones into the telephone call to advise your callers that the call is to be recorded Please refer to page 2 for further information about the use of these facilities Page 4 National Communications WINDOWS 7 USERS If you are using W...

Страница 5: ...yed back into your handset you can leave your speakers connected and not connect the GREEN connector of the CRU4 cable You can also install a second sound card to your PC for use with CRU4 if you wish to maintain normal use of your original sound card SPARE COM PORT or USB PORT The PC must be fitted with a spare COM port or USB port If a spare COM port is not available you should use the supplied ...

Страница 6: ...plied PC cable to your PC as follows The BLUE audio connector should plug into the LINE IN port of your PC This is often colour coded in blue If there is no LINE IN port connect it to the MIC port usually pink Note If you have to use the MIC input you should carefully implement the recommendations made on page 19 The GREEN audio connector should plug into the AUDIO OUT or SPEAKER port of your soun...

Страница 7: ...National Communications Page 7 INSTALLATION DIAGRAM Adaptor Supplied 12V Power Supply Cable Supplied USB Port ...

Страница 8: ...our desktop should you need to close it 5 Follow the prompts until the installation is complete 6 Run the CRS program clicking the CRS icon on your desk top You will need to accept the licence agreement to continue and the program will now load 7 With the software program loaded and the supplied serial cable connected to both CRU4 and a PC Serial COM port your CRS program should open and the COM p...

Страница 9: ...s the RECORD icon b Speak into your handset for a short period and then press the STOP icon c Press the PLAY icon and you should now hear the recoding play back into your handset If you can hear yourself and the telephone dial tone and the volume is correct proceed to page 10 If your cannot hear ANYTHING Or the volume needs adjusting i OPEN Windows Mixer ii Adjust the slide bars for Volume and Lin...

Страница 10: ...YBACK volumes by using the slide bar on either the CRS program or in Windows Mixer If you are still having problems 1 Check that you have correctly followed all HARDWARE INSTALLATION instructions as detailed on page 6 2 Check that you have correctly followed all SOFTWARE INSTALLATION instructions as detailed on page 8 9 3 Check that your SOUND CARD is functioning CORRECTLY by removing the GREEN co...

Страница 11: ...ephone calls is STARTED by pressing the Record icon on the CRS software After recording you can play back your recorded telephone call to the other party by pressing the Play icon on the CRS software Your recorded telephone calls are automatically converted to MP3 format The default sampling rate is Telephone Line Quality A selection of MP3 conversion sampling rates are provided which will allow y...

Страница 12: ...ch was set up on your PC s hard drive during installation of this software You can change this directory or you can select a Network hard drive for recorded file storage see page 15 When selecting the Auto Save Facility you have a choice of 1 Using Set File Name Once a file name is entered your subsequent stored files will increment by 1 ie C Recorded Telephone Calls Jane Smith1 Mp3 C Recorded Tel...

Страница 13: ...31_18_PM Mp3 If you do not use the Auto Save facility then files will ONLY be saved by clicking the Save Icon displayed within the CRS menu You will then be prompted to save the file in a directory of your choice which will be used for future Manual File Saves Files saved in this manner can be saved in mp3 format or wav format Important Note In this mode the current call is held in temporary memor...

Страница 14: ...ves files with a sampling rate which produces GOOD quality for most TELEPHONE LINE applications and uses the least amount of memory Sampling Rate is a term which describes the frequency that a sampling of audio is taken during the record period and saved The more frequently this is done the higher the quality of the recording but the more memory used The DEFAULT SETTING for CRS is STANDARD QUALITY...

Страница 15: ...acility is disabled see p13 CHANGE FILE SAVE PATH Your recorded calls are AUTOMATICALLY SAVED in C Program Files RecordSoftware MP3Store This directory has been set up on your PC s hard drive during installation of this software You can change this directory or you can select a Network hard drive for recorded file storage by navigating through to the required directory and then clicking Change Sav...

Страница 16: ...dd File button To play a message you need only click it once to highlight it and then simply click Play If you wish to play a Recording Advisory Announcement and then start recording the telephone call you should select Play Then Record CRS will play the highlighted message and then begin recording 2 Previous Telephone Call Recordings Previous Telephone Call Recordings can be played back into the ...

Страница 17: ...u can only hear YOURSELF You need to exchange the telephone cable that connects into the HANDSET CONNECTION port of your CRU4 This is because there are TWO different wiring configurations used in curly cord handsets and the handset you are using uses the less common configuration One cable has a white coded band on one end this is the one you should have installed first The other does not You shou...

Страница 18: ...tly followed all HARDWARE INSTALLATION instructions as detailed on page 6 2 Check that you have correctly followed all SOFTWARE INSTALLATION instructions as detailed on pages 8 9 3 Check that your SOUND CARD is functioning CORRECTLY by playing a normal MP3 music file through your speakers You will need to temporarily disconnect the GREEN adio plug attached to the PC Cable and plug your speakers in...

Страница 19: ...FAILSTOSTARTRECORDING Ensure that the supplied PC cable is correctly connected to your PC s SOUND CARD and COM port and that the other end of this cable is correctly connected to the PC port of your CRU4 device EnsurethatyourCRSsoftwarehasdetectedthecorrectCOMport and that it is displayed on your CRS menu see page 8 FILES ARE RECORDED BUT ARE SILENT Ensure that you have correctly selected LINE IN ...

Страница 20: ...e and a written statement about the nature of the problem This Warranty shall not apply to any unit which has been subject to alteration modification abuse negligence accident external voltage lightning surge or used in any manner contrary to these instructions The obligation is solely to repair or replace the product The warrantor is not liable for any incidental or consequential damages due to s...

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