13
EN
www.napoleon.com
N415-0535CE-E OCT 30. 20
Troubleshooting
Problem
Possible Causes
Solution
Low heat / Low flame
when valve turned to
high.
Blockage of gas.
Improper preheating.
Check for spider webs in the burner or orifice.
Preheat grill with main burners on high for 5 to
10 minutes.
Excessive flare-ups/
uneven heat.
Improper preheating.
Excessive grease and ash build
up in drip pan.
Preheat grill with both main burners on high
for 5 to 10 minutes.
Clean drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instructions.
Burners burn with
yellow flame, accom
-
panied by the smell
of gas.
Possible spider web or other
debris, or improper air shutter
adjustment.
Thoroughly clean burner by removing. See
general maintenance instructions. Open air
shutter slightly according to combustion air
adjustment instructions. (This must be done
by a qualified gas installer.)
Flames lift away from
burner, accompanied
by the smell of gas,
and possibly difficul
-
ties in lighting.
Improper air shutter adjust
-
ment.
Close air shutter slightly according to combus
-
tion air adjustment instructions. (This must be
done by a qualified gas installer.)
Burner will not light
with the igniter,
but will light with a
match.
Jet-fire outlet is dirty or
clogged.
Clean jet-fire outlet with a soft bristle brush.
Humming regulator.
Normal occurrence on hot
days.
This is not a defect. It is caused by internal
vibrations in the regulator and does not affect
the performance or safety of the gas grill.
Humming regulators will not be replaced.
“Paint” appears to be
peeling inside lid or
hood.
Grease build-up on inside
surfaces.
This is not a defect. The peeling is caused by
hardened grease, which dries into paint-like
shards that flake off. Regular cleaning will pre
-
vent this. See cleaning instructions.
Burner output on
“high” setting is
too low. (Rumbling
noise and fluttering
blue flame at burner
surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in
venturi tube.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Содержание TQ285-1
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