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Napoleon Gas Grill President’s Limited Warranty
NAPOLEON warrants the following materials and workmanship in your new NAPOLEON gas
grill against defects for twenty five years. This covers aluminum castings (excluding paint),
LUXIDIO® trays, stainless steel side shelves, stainless steel control panel (excluding screen
printing), stainless steel burners, stainless steel or porcelain lid inserts, and lid handles, subject
to the following conditions: During the first five years NAPOLEON will provide replacement
parts at our option free of charge. From the sixth year to 25years, NAPOLEON will provide
replacement parts at 50% of the current retail price.
Components such as stainless steel sear plates, stainless steel or cast iron cooking grids,
valves with ignition system, temperature gauges, knobs, and ceramic infrared burners
(excluding screens) are covered and Napoleon will provide parts free of charge during the
first two years of the limited warranty.
All other components including regulators, casters, warming racks, hoses and connectors,
I-GLOW™, fasteners and accessories are covered and NAPOLEON will provide parts free of
charge during the first year of the limited warranty.
NAPOLEON shall not be liable for any transportation charges, labor costs or export duties.
THANK YOU FOR CHOOSING NAPOLEON
NAPOLEON products are designed with superior components and materials, and are assembled by trained craftsmen who
take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This
grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer,
receive the quality product you expect from NAPOLEON.
We at Napoleon are dedicated to you, “our valued customer.” It is our goal to provide you with the necessary tools for an
unforgettable grilling experience. This manual is provided to assist you in assuring your new grill is assembled, installed,
maintained and cared for properly. It is important to read and understand this entire manual before operating your new
grill to ensure you fully understand all the safety precautions and features your grill has to offer. By carefully following
these instructions, you will enjoy years of trouble-free grilling. If this product fails to meet your expectations, for any reason,
please call our customer care department at 1-866-820-8686 between 9 AM and 5 PM (Eastern Standard Time) or visit our
Website at www.napoleongrills.com.
Conditions And Limitations
“NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that the purchase was made through an authorized
NAPOLEON dealer and is subject to the following conditions and limitations:”
This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.
The gas grill must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance with the installation
instructions included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or
neglect and parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discoloring by heat, abrasive and chemical cleaners, nor
chipping on porcelain enamel parts, nor any components used in the installation of the gas grill.
Should deterioration of parts occur to the degree of non-performance within the duration of the warranted coverage, a replacement part will be provided.
In the first year only, this warranty extends to the replacement of warranted parts, which are defective in material or workmanship provided that the product
has been operated in accordance with the operation instructions and under normal conditions.
After the first year, with respect to this President’s Limited Lifetime Warranty NAPOLEON may, at its discretion, fully discharge all obligations with respect to
this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
NAPOLEON will not be responsible for the installation, labor or any other costs or expenses related to the re-installation of a warranted part, and such
expenses are not covered by this warranty.
Notwithstanding any provision contained in this President’s Limited Lifetime Warranty NAPOLEON’s responsibility under this warranty is defined as above
and it shall not in any event extend to any incidental, consequential, or indirect damages.
This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with
respect to this product, its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation,
Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON.
NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty claim.
NAPOLEON shall not be liable for any transportation charges, labor costs, or export duties.
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