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A D V A N C E D S E T T I N G S : R E M O V E F A I L E D D E V I C E S
You can easily remove an existing failed, un-plugged or missing device using the Remove Failed
Devices button. Remove a failed device as follows:
1.
Although you likely already tried testing the failed device, try testing it again using the app.
This will ensure the failed device is properly designated as a "failed" device within the system.
After about 10 seconds, a warning popup will appear to indicate the device has failed (press
OK to close the warning popup and continue).
2.
Tap in the # column to highlight the failed device you wish to remove (in the image below,
device #19 with the Type named " Dimmer " is selected).
3.
Tap the Remove Failed Devices button.
Wait for the system to check to be certain the selected device is non-operational or is missing
(the message " Checking for failed device " will appear).
4.
Wait for the status message field to read " Remove Com-
plete ".
Note: It is not possible to remove a working (" non-
failed") device using these steps. To remove a working
device, use the " REMOVE Z-WAVE DEVICES " proce-
dure on page 12.