103700--0000R-01
December 2006
11
High Speed Kiosk Thermal Printer
Owner’s Manual
1.7 Troubleshooting the Printer
The printer is simple and generally trouble-free, but from time to time minor problems
may occur. Follow these procedures to determine the cause and resolution of any
problems the printer may be having. If the procedures in this section do not correct the
problem, contact a service representative.
Printer LED
Condition
LED Status (Green)
LED Status (Red)
Unit ready
ON
OFF
Unit is in Reset or Booting
ON
OFF
Unit in standby (powered off)
OFF OFF
Paper Out
ON
Fast Blink
Door Open
ON
Fast Blink
Paper Jam
ON
Fast Blink
Missing Black Index Mark
ON
Fast Blink
Temperature Error
ON
Fast Blink
Voltage Error
ON
Slow Blink
Print Head Error
ON
Fast Blink
Table 2: Troubleshooting With Status LED
