• Place your Aurora in an open area where there are few
obstructions, such as large pieces of furniture or walls. Place
it away from metallic surfaces.
• Avoid placing your Aurora behind furniture or inside
cabinets.
• Don‘t place your Aurora in areas surrounded by metal
surfaces on three or more sides. This can cause signal issues.
• Try to place your Aurora at least 25 feet (8 meters) away
from any microwave oven, 2.4 GHz cordless phone, WiFi
devices, or other source of interference.
• Place your Aurora as close to your Wi home router as
possible. For best performance, keep the distance below 65
feet (20 meters) and have no more than one wall in between.
WiFi Status Indicator. After the 1 minute bootup, the WiFi Status indicator will show
wifi status.
a. Solid:
Your Aurora is ready to be connected to your home network.
b. Flashing (1s interval):
WiFi configuration has timed out.
To solve: Power cycle or hold the power button and select button together for 5
seconds.The status LED will be solid following this.
c. Unlit:
WiFi is configured and connected to your router.
d. Flashing (4s interval):
WiFi is configured, but the Aurora cannot connect to the
target
network. It will continue trying unless you reset the WiFi by holding the power
button and select button together for 10 seconds (soft reset). If you have set up
the Aurora before, please delete the pairing in the Nanoleaf Smarter Series app.
If the WiFi status indicator is lit:
a. Make sure your mobile device wifi is on.
b. Try moving your mobile device closer to your Aurora. The App connects directly to the
Aurora in order to set up the wifi.
c. Try turning your mobile device wifi off and back on.
d. Try a hard reset on the Aurora
a. Make sure your mobile device is on the same network
b. Try turning your mobile device wifi off and back on.
a. See WiFi troubleshooting section for more details.
The following recommendations can help your
Nanoleaf Aurora achieve the best wireless range
& network reception.
Wi-Fi Troubleshooting
I can’t see my Aurora in the App for setup:
If the WiFi status indicator is not lit, your Aurora is already on a wifi network.
If the WiFi status indicator is flashing:
TIPS &
TROUBLE-
SHOOTING
PROBLEMS &
SOLUTIONS
