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Accessories Available for Purchase
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Troubleshooting
Issue
Recommedations
Unable to change
the volume
Use your thumb to control the button.
Position your thumb facing forward,
thumbnail facing the back of your head.
Hearing aids chirp
when I’m putting
them in my ears
To prevent uncomfortable feedback from
occurring with insertion, turn hearing aid off
prior to insertion. Once hearing aid is in the
ear, turn hearing aid on.
Note: Feedback/chirping can be expected
when the hearing aid is inserted in the ear
with the power on. Feedback can also be
expected if you place your hand next to your
ear with the hearing aid on.
If these recommendations do not address the issue you are
experiencing, please contact our Advanced Support Team at
619-738-2438 for assistance.
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