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PART 5.
BEFORE CALLING YOUR AFTER SALES SERVICE
If your refrigerator is not working properly, it may be a minor problem, therefore check the
following.
The appliance does not operate,
Check if:
• There is a power failure,
• The mains plug is not plugged in properly, or is loose
• The thermostat setting is on position “•”,
• The socket is defective. To check this, plug in another appliance that you know is
working into the same socket.
The appliance performs poorly,
Check if:
• You have overloaded the appliance,
• The doors are not closed properly,
• There are not enough ventilation ducts on the kitchen unit as mentioned in the
Installation Manual.
If there is noise:
• The cooling gas which circulates in the refrigerator circuit may make a slight noise
(bubbling sound) even when the compressor is not running. Do not worry, this is
quite normal. If you hear a different sound, check if:
• The appliance is installed firmly as described in the Installation Manual.
• The objects on the appliance are vibrating.
If there is water in the lower part of the refrigerator,
Check if:
• The drain hole for the water is not clogged (use the defrost drain plug to clean the
drain hole).
• If your fridge is not cooling sufficiently:
• Your fridge is designed to operate in the ambient temperature intervals stated in the
standards, according to the climate class stated on the information label. We do not
recommend operating your fridge out of stated temperatures value limits. This will
reduce the cooling efficiency of the fridge.
Recommendations
• Unplug the refrigerator during a power cut in order to prevent any damage to the
compressor. Wait 5-10 minutes before plugging the appliance in once power returns.
• If you unplug your refrigerator for any reason, wait al least 5 minutes before plugging
it in. This will avoid damage to the refrigerator’s components.
• The cooling unit of your refrigerator is hidden at the rear of the appliance. Therefore,
water droplets or icing may occur on the rear surface of your fridge due to the operation
of the compressor at specified intervals. This is normal, there is no need to perform
a defrosting operation unless the icing is excessive.
• If you do not intend to use your fridge for a long period of time (e.g. in summer
holidays), put the thermostat to “•” position. After defrosting, clean your fridge and
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