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markets at any time; these changes are made without obligation to change, retrofit, or upgrade any
product previously sold or manufactured.
Mytee has no obligation to honor the limited warranties set forth herein unless the original
purchaser, promptly upon discovering the warranty claim and prior to continuing to use the product,
contacts Mytee or a Mytee authorized distributor or service center to describe the claim and to
receive and follow instructions for documenting and resolving the claim. In addition, the purchaser
must provide the product to which the claim applies to Mytee or a Mytee authorized distributor or
service center for a thorough inspection.
If any provision or portion of this limited warranty policy is found to be unenforceable, then the
remaining provisions and portions shall remain valid and enforceable. If any provision or portion
of this limited warranty policy is found to be limited by law, then that provision or portion shall be
construed to make it effective within the bounds of law. For example, if there are legal limitations
on the duration of warranties, the warranties made herein shall be construed to have the minimum
duration required by law, or, if there are legal limitations of exclusion of remedies, the exclusions
made herein shall be construed to apply to the fullest extent possible without violating the law.
The validity, construction and performance of this warranty policy shall be governed by the laws
of the State of California, without respect to conflicts of laws principles. The exclusive jurisdiction
of any legal action arising from or related to this warranty policy shall be in the State of California
and no legal action shall be commenced elsewhere.
RETURNED MATERIAL AUTHORIZATION PROCEDURE
It is the responsibility of any Authorized Service Center (ASC) or Distributor with written
authorization to ensure the Customers equipment is repaired as soon as possible. Only Mytee
Products, Inc. or it’s authorized dealers with written authorization, service centers, and agents
may make warranty repairs on these products. All others do so at their own risk and expense.
The Distributor must follow Mytee Products, Inc. standard RMA procedure:
1. When a repair falls within the Warranty time period for a piece of equipment, the Distributor
will fill out a RMA/Warranty claim form. This form will act as a repair order to replace any
defective parts.
2. All defective parts must be returned to Mytee Products, Inc. with the RMA/claim form for
evaluation at the customer’s expense.
This shipping is non-refundable.
All warranty claims are
subject to an evaluation by Mytee Products, Inc. to determine if warranty will be approved. Any
credit for repair and/or parts will only be issued upon evaluation and approval from Mytee
Products, Inc.
3. When Warranty is approved, the Distributor’s account will be credited for the replacement
part(s). Mytee Products, Inc. will ship the warranted replacement part(s) to the Distributor
prepaid. If Warranty is denied the Distributor’s account will not be credited for any parts sent for
this claim.
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